They phone and hang up because they are too cheap to phone a mobile number! We have needed urgent repairs for a month. They couldn't give a rat's. And they are outright liars as well.

be careful with them. I had rented a unit, at the end of the lease they took all bond making fake cleaning expenses which were higher than the bond. can you believe it?

My husband and I just bought in Hillsdale, nice apartment in an old block, we have had a few interactions with VJ Ray in Campsie in regards to new works and they have a new manager alister and he has been helpful at every turn. Great start so far with them

V J Ray paid our strata insurance without given 3 quotes. We have written to V J Ray, 1 month passed, no answer.
Stay away from V J Ray. This is the worst strata managing agent. I do not know how they have the license.

I have been asking to repair a broke waste pipe for over two weeks as well as other things which need fixing but after numerous calls visits emails nothing. They just don't care. Don't rent with Vjray campsie.

My perspective as a person who rented through them it was fantastic. We rented a property through the campsie office our experience was totally different.

The only thing that was hard was securing an appropriate time to sign the lease as my husband was working. Other than that we had no issues with them at all. Obtaining the rental ledger was no problem at all when we eventually moved out of the area.

VJ Ray gave our strata plan advice which failed to meet expectation and then advised our strata plan that they were liable for the charge incurred by their dodgy advice. They employed a strata manager who was not communicative and was subsequently let go without even noting to the executive committee or the owners of what was happening. Unprofessional, unethical, incompetent and untrustworthy is putting it mildly.

Someone stated that VJ Ray comply with the Act minimally. I have evidence they do not comply with the act at all. Section 76 states that strata fees are discussed at AGMs and the committee endorses any increase. This was not in the case with my strata, VJ Ray Campsie. In 2011 no one attended the AGM, however, fees were increased in the next quarter. Without committee consent! I will be reporting them to the ACCC as this is a clear breach of the act. If anyone else has their strata with VJ Ray I suggest going over your reports with a fine tooth comb and consider a class action suit.

Very good always goes out of his way Keep me updated never had any problems always get a call back

Unprofessional, unethical, incompetent and untrustworthy. The only thing which they are interested in and work tirelessly towards is big expenditures, regardless of the need for such, and never mind the size of the special levy as they don't have to pay for it themselves. The strata manager (a female) looking after our block is HORRIBLE, a pushover who can be succinctly described by the first 4 words of this review. Stay away from VJ Ray, or be prepared for very unpleasant surprises. The previous strata manager (also a female) was no good either. However, with the benefit of hind sight, she was pretty benign compared with the current one.

VJ Ray Auburn have very unprofessional staff. Their pathetic performance includes poor communication ( they do not keep you updated about any problems or how a resolution maybe progressing ), use of dodgy trades people to fix building problems, shabbily dressed young male staff ( who look like they have just returned from a night club ) and a resistance to follow ethics.
They will offer you lots of promises with little outcome and anything that takes a bit of effort ( e.g. quotes ) just will not get done properly .
I would not recommend this bunch at all !

Vj Ray is worse real estate in the market ever I have seen. Very rude, untruthful and non professional . i do nt recommend to anyone .

Very unprofessional, never trust. Agent was rude with attitude, office did not provide solution either. Terrible experience. Better spend effort and money somewhere else.

You are the worst strata management company in this country! Money hungry, blood sucking thieves who do nothing for owners. Where is all our money going???? I live in a unit block that's over 40 years and you guys keep raising the fees and for what??!!! Your constant excuses of "administration fees" grinds my gears.
Your team is the worst bunch of people I've ever dealt with. You are as bad as the worst leaders of this world. Greedy, dishonest and disgusting!!!!

VJ Rays are terrible as previous reviews convey. [name removed] is especially rude and lazy but really all the Strata Managers do as little as possible. They side with their tradespeople because they get a commission from them. I have never known a company to charge so much but yet do so little and owners are a inconvenience to them rather than viewed as a customer. Best to steer clear from this company because even management are lazy and unresponsive. John

Very poor service and very rude. Don't even deserve a star rating. We called them up (Campsie office) and they said they will call us back but never did. After calling a couple of times, they just asked us to contact their repairer directly. They are very rude and impatient. They are not doing what they should as a strata manager. Very disappointed.

These people are terrible managers. They are only interested in doing as little as possible to comply with the minimum standards of the act. They just want you to shut and pay their fees and leave them alone, instead of caring about the quality of life for the owners. They are obstructionist, and use the rules against owners to stop you achieving anything, and they are rude! Almost any other manager would do a better job.