??!

Reviews

3.1

501 reviews
5
(217)
4
(31)
3
(29)
2
(39)
1
(185)
Previous
Next

Reviewer Photos & Videos

  • More
Haylo

Haylo

  • 2 reviews

Banner Shipping time incorrect

published

I triple checked the shipping time for pull up banners which is 3 days (express) but when I went to place the order the only shipping option was standard which is 9-11 days. Extremely disappointing that they provided misleading information

Mel

MelHobart, TAS

  • 2 reviews

Excellent service

published

I ordered my banner on Monday morning and received it in Tasmania on Thursday evening. - so quick and exceptional quality. Very happy customer!! Will definitely use them again and again

Michelle

Michelle

  • 2 reviews

They bent over backwards..

published

I had designed a book to commemorate my parents 50 years in Australia. Upon receiving it, my dad noticed that I'd messed up a bit of the translation. I contacted Vistaprint to see if there was any way possible that I could just get that one page reprinted, thinking I could tear out the old one and replace it but they did one better and I'm forever grateful. Excellent service and products. Couldn't be happier.

Photo Printing Services

Find out how Vistaprint compares to other Photo Printing Services

Know better, choose better.

Compare all
Carl Traeger

Carl TraegerNew South Wales

  • 2 reviews
  • 1 like

extra charges - Not authorised

published

Please be very careful, purchased a Phot book, which I was happy with, But just noticed, my credit cards statement, there was an extra chat of $14.99 for a website which I DID not approve, but there is NO way to cancel this payment every month



Very dishonest

DONT USE

Haider Al-Ani

Haider Al-Ani

  • 2 reviews

Terrible quality business card

published

I have ordered 100 business cards, and I received only 35. The rest of the cards were related to different people. The quality of the cards was terrible and it didn’t look like the card that I designed when I made the order.

Maria

MariaNorth Queensland, QLD

Do not use Vista Print for Banners

published

Very poor service. They never keep commitment of their delivery time though we ordered priority delivery option.

published

They changed delivery times without any notice. They their customer service access I very poor. Even they didn’t contact for any issue though the order vale was more than $600.

Tur

TurPerth, WA

Perfect products & customer service

published

I have been their client since forever and they delivered perfect products everytime
They always send extra business cards to me! Never had trouble
They answer my emails next day, they answer my silly questions with great attitudes.. they will always be my place to go to for marketing products

Missed By This Much

published

Two cards missing from order, vista review on there site blocked. Would I buy this again. No.
Refer to a friend, no. Spend money elsewhere, yes. Vistaprint not that very good.

March 25th 2022 Update: Have To Get A Bigger Tape Measure

Ordered 250 business cards 248 arrived, email volleyball with vistaprint, will send new order, have a nice day. Guess what new order of 250 cards arrived. Only 249. Silly vistaprint

Photo Printing Services

Find out how Vistaprint compares to other Photo Printing Services

Know better, choose better.

Compare all
Caroline

CarolineGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

International Transaction Fee Applied

published

I was very happy with the 2 lots of flyers I ordered but when I looked at my credit card bill I noticed I had been charged an International Transaction Fee for both. It turns out they are printed overseas hence the charge. Not happy with that since I ordered from Australian website and did not see anything written about this on their website.

Erana

EranaSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Great quality invitations, fast print and postage!!

published
Angie

AngieGreater Melbourne (Inner), VIC

Terrible customer service! Will never use again!

published

Absolutely terrible customer service. Did not receive any notifications that my photo book has been attempted to be delivered to my house, when I called to see where it was they informed me fedex has reached the maximum attempts of delivery and the only way I can get access to the book is to drive to their depot site to collect it! (which is not close to my location and difficult when you don’t have a car and work full time! ) I had no one contact me to organize delivery nore were there any attempts to notify me of these delivery attempts. I have demanded a refund and will take my business somewhere else. Really disappointing!

peter

peter

  • 7 reviews
  • 3 likes

Book falls apart due to poor binding. Glossy pages begin to crack and tear away at the bind within days of use.

published

At first, I was impressed with the glossy book photo pages.
I had one photo of the night sky spread across two pages and it looked perfect. On the second day I notice a white line appearing where the two pages are bound together in the middle of the book. The white line destroys the effect.
Upon closer inspection I noticed the pages are cracking at the bind exposing the white paper underneath. This cracking eventual causes the pages to tear away. What a waste of money.
The binding is not stitched, paper ends not aligned and very little glue is used (<2mm) when compared to other books that have a bigger end area of each page stuck together.
See photos

1 comment
peter
peter

Vistaprint has since offered a replacement for free. Will see if this will last as long

BERMABOT

BERMABOTSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Overcharging, under-communication non existent customer service!

published
Sue C

Sue CVictoria

prices do not demonstrate that foreign currency is charged not AUS dollars

published

Watch out for the foreign currency fee on your credit card. Products are sold through the Netherlands. Web site is .au and products are listed in AUD dollars BUT they are charged as foreign currency

Photo Printing Services

Find out how Vistaprint compares to other Photo Printing Services

Know better, choose better.

Compare all
lisa

lisaSydney Surrounds, NSW

  • 4 reviews

Over charged on post.

published

Ordered A4 flyers and A6 postcards in the same online transaction.
I was charged two lots of post..$14.61 and $16.15
The items came in the SAME box.
I tried to get an explanation and all I got was waffle..
Watch out and check post carefully.

Nancye Turner

Nancye TurnerWallangarra

  • 28 reviews

Very happy customer

published

Extremely happy with my product from Vistaprint. Top quality product, packaged properly and fast postage. I will be a future customer.Service was excellent. I was kept up to date on my products progress via email.

November 21st 2022 Update: Wall calender. Perfect personal gift. beautifully printed

So happy to have Vistaprint print my 2020 calender. It's perfect with personal photos and the website is very easy to navigate or there's always the help line to phone. I had coasters made by Vistaprint in the past and extremely happy with the product. The calender is a Christmas gift and I know my son will love it.

Poor customer service

published
S.T.

S.T.Gladstone Australia

  • 3 reviews

Fantastic service.

published

I ordered 250 business cards last week.The quality is excellent and they arrived in 6 days. Was kept informed by email every step of the way. Amazing price. 8 times cheaper than I was quoted locally. Can thoroughly recommend.

Hally

HallySydney

  • 3 reviews
  • 2 likes
  • Verified customer

Low quality print, reasonable price

published

I ordered a Vistaprint photo book for my holiday snaps. I spent $58 on an A4 (landscape) photo book. There were visible scratch/scuff marks on the first page of photos, and some (not all) of the photographs were printed in much lower quality than the actual file resolution. The product is (only just) acceptable for the price.

I have previously used another company (http://au.blurb.com/photo-books) and been much happier.

Page 4 of 26
See all Vistaprint reviews

Questions & Answers

Krisb

Krisbasked

Has anyone had problems having to repeat any processes when uploading images and selecting products?

1 answer
Aussie
Aussie

Yes, I am trying to order a XL Photobook at present - 36 Page - on uploading - always stops with errors.
I have had 2x report screens come up to send the error message via their automated error reporting.
Have tried multiple times at present - 7 - with no luck to get this order to the payment screen.
On Sunday, 2 days ago, I did order a Large Photobook - took multiple times, but did get the order through.
And my Brother in-law - never has issues, who orders a quite a few photobooks..
So I will persist..

ieva

ievaasked

can not upload photos, tried with different company, nothing wrong with the photos or format/ anyone else experienced that?

No answers
Disgruntled

Disgruntledasked

Do their Wedding Albums look classy and is it easy to produce?

1 answer
peter
peter

Yes but the book is poorly put together. After two days the glossy pages crack at the spine and now you see a white line where the page is tearing away. I expect soon the pages will fall out. I do a lot of books and pay a high price and note the spine is not robust even for a 26 page book

Get an answer from our members

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.