Read also:
kmart 2 in 1 corded stick vacuum post office load and go balancehoover eco pets turbo bagless vacuum reviews me frank credit card review buffalo enco rice cooker review breville bread maker bbm100 review caffitaly coffee machine leaking waterVistaprint (page 4 of 26)
Reviewer Photos & Videos
Haylo
- 2 reviews
Banner Shipping time incorrect
I triple checked the shipping time for pull up banners which is 3 days (express) but when I went to place the order the only shipping option was standard which is 9-11 days. Extremely disappointing that they provided misleading information
Similar opinion? Write a review on ieatwords.com.au!
MelHobart, TAS
- 2 reviews
Excellent service
I ordered my banner on Monday morning and received it in Tasmania on Thursday evening. - so quick and exceptional quality. Very happy customer!! Will definitely use them again and again
Similar opinion? Write a review on ieatwords.com.au!
Michelle
- 2 reviews
They bent over backwards..
I had designed a book to commemorate my parents 50 years in Australia. Upon receiving it, my dad noticed that I'd messed up a bit of the translation. I contacted Vistaprint to see if there was any way possible that I could just get that one page reprinted, thinking I could tear out the old one and replace it but they did one better and I'm forever grateful. Excellent service and products. Couldn't be happier.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Vistaprint compares to other Photo Printing Services
Know better, choose better.
Carl TraegerNew South Wales
- 2 reviews
- 1 like
extra charges - Not authorised
Please be very careful, purchased a Phot book, which I was happy with, But just noticed, my credit cards statement, there was an extra chat of $14.99 for a website which I DID not approve, but there is NO way to cancel this payment every month
Very dishonest
DONT USE
Similar opinion? Write a review on ieatwords.com.au!
Haider Al-Ani
- 2 reviews
Terrible quality business card
I have ordered 100 business cards, and I received only 35. The rest of the cards were related to different people. The quality of the cards was terrible and it didn’t look like the card that I designed when I made the order.
Similar opinion? Write a review on ieatwords.com.au!
MariaNorth Queensland, QLD
Do not use Vista Print for Banners
I bought 2 x store banners for my store and uploaded my own design/logo. When the banners came they both had a barcode printed on the front of each banner in black bold writing. My banners were white and pale pink and it stood right out. When I called up I was told it was an internal thing and that’s just how the machine prints it and I would have to accept it! The thing is when I pressed the ok button on my final proofs there was no barcode on the proofs. So I expect to get what I agreed to purchase. Nothing more nothing less. It’s false adver...Read more
tising to not put the barcode on the final proof (if you intend to print it) so people know what they are actually purchasing. So no I will not accept it. What a ridiculous notion to put a barcode on someone’s store front banner. Why not print the price and shipping costs on it too? Absolutely ridiculous and unprofessional. I will never get anything from Vista again. Oh and here’s an idea. If you need a barcode for “internal reasons” print it on this thing called a sticker and stick it on to the product so that it’s completely removeable and doesn’t ruin someone else’s design. Or print it on the back even! Obviously the management team is too busy having their nails polished or something to have the time to brainstorm such simple solutions!Similar opinion? Write a review on ieatwords.com.au!
Very poor service. They never keep commitment of their delivery time though we ordered priority delivery option.
They changed delivery times without any notice. They their customer service access I very poor. Even they didn’t contact for any issue though the order vale was more than $600.
Similar opinion? Write a review on ieatwords.com.au!
TurPerth, WA
Perfect products & customer service
I have been their client since forever and they delivered perfect products everytime
They always send extra business cards to me! Never had trouble
They answer my emails next day, they answer my silly questions with great attitudes.. they will always be my place to go to for marketing products
Similar opinion? Write a review on ieatwords.com.au!
Missed By This Much
Two cards missing from order, vista review on there site blocked. Would I buy this again. No.
Refer to a friend, no. Spend money elsewhere, yes. Vistaprint not that very good.
March 25th 2022 Update: Have To Get A Bigger Tape Measure
Ordered 250 business cards 248 arrived, email volleyball with vistaprint, will send new order, have a nice day. Guess what new order of 250 cards arrived. Only 249. Silly vistaprint
Similar opinion? Write a review on ieatwords.com.au!
Find out how Vistaprint compares to other Photo Printing Services
Know better, choose better.
CarolineGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
International Transaction Fee Applied
I was very happy with the 2 lots of flyers I ordered but when I looked at my credit card bill I noticed I had been charged an International Transaction Fee for both. It turns out they are printed overseas hence the charge. Not happy with that since I ordered from Australian website and did not see anything written about this on their website.
Similar opinion? Write a review on ieatwords.com.au!
EranaSouth East Queensland, QLD
- 2 reviews
- 2 likes
Great quality invitations, fast print and postage!!
Ordered 50 wedding invitations that we easily customised from a chosen pre-made design. The site was easy to navigate and i love that you can save your design and edit it as many times as you want before purchasing.
The invitations arrived two weeks BEFORE expected arrival date and they're absolutely perfect. Great price too (and even better with promo code for 20% off). We will be using again!
September 16th 2022 Update: Gorgeous cards and invitations every time!
I’ve used vistaprint over 4 times this year and every time I’m as impressed as...Read more
the last. I definitely recommend getting wedding invitations through them! They’re gorgeous, easy to edit, quick and the cheapest around. I designed and bought a personalized mug too and I’m so happy with it...the receiver of the mug (gift) loved it too! I would recommend lightening photos for mugs.Similar opinion? Write a review on ieatwords.com.au!
AngieGreater Melbourne (Inner), VIC
Terrible customer service! Will never use again!
Absolutely terrible customer service. Did not receive any notifications that my photo book has been attempted to be delivered to my house, when I called to see where it was they informed me fedex has reached the maximum attempts of delivery and the only way I can get access to the book is to drive to their depot site to collect it! (which is not close to my location and difficult when you don’t have a car and work full time! ) I had no one contact me to organize delivery nore were there any attempts to notify me of these delivery attempts. I have demanded a refund and will take my business somewhere else. Really disappointing!
Similar opinion? Write a review on ieatwords.com.au!
peter
- 7 reviews
- 3 likes
Book falls apart due to poor binding. Glossy pages begin to crack and tear away at the bind within days of use.
At first, I was impressed with the glossy book photo pages.
I had one photo of the night sky spread across two pages and it looked perfect. On the second day I notice a white line appearing where the two pages are bound together in the middle of the book. The white line destroys the effect.
Upon closer inspection I noticed the pages are cracking at the bind exposing the white paper underneath. This cracking eventual causes the pages to tear away. What a waste of money.
The binding is not stitched, paper ends not aligned and very little glue is used (<2mm) when compared to other books that have a bigger end area of each page stuck together.
See photos
1 comment
Similar opinion? Write a review on ieatwords.com.au!
BERMABOTSouth East Queensland, QLD
- 2 reviews
- 2 likes
Overcharging, under-communication non existent customer service!
As a small business owner I am not impressed with Vistaprint's service at all in terms of the "logo design" service.
Providing them with my own logo and paying for a more finessed look, I was disappointed at the saturation and color initially, but finally achieved some sort of acceptable look. This design was under my uploads, digitally available to me. Life went on and I did not place an order. Woke up one day to place an order and my design was missing.
I requested to have it retrieved and was told if an order isn't placed within X days you...Read more
Similar opinion? Write a review on ieatwords.com.au!
Sue CVictoria
prices do not demonstrate that foreign currency is charged not AUS dollars
Watch out for the foreign currency fee on your credit card. Products are sold through the Netherlands. Web site is .au and products are listed in AUD dollars BUT they are charged as foreign currency
Similar opinion? Write a review on ieatwords.com.au!
Find out how Vistaprint compares to other Photo Printing Services
Know better, choose better.
lisaSydney Surrounds, NSW
- 4 reviews
Over charged on post.
Ordered A4 flyers and A6 postcards in the same online transaction.
I was charged two lots of post..$14.61 and $16.15
The items came in the SAME box.
I tried to get an explanation and all I got was waffle..
Watch out and check post carefully.
Similar opinion? Write a review on ieatwords.com.au!
Nancye TurnerWallangarra
- 28 reviews
Very happy customer
Extremely happy with my product from Vistaprint. Top quality product, packaged properly and fast postage. I will be a future customer.Service was excellent. I was kept up to date on my products progress via email.
November 21st 2022 Update: Wall calender. Perfect personal gift. beautifully printed
So happy to have Vistaprint print my 2020 calender. It's perfect with personal photos and the website is very easy to navigate or there's always the help line to phone. I had coasters made by Vistaprint in the past and extremely happy with the product. The calender is a Christmas gift and I know my son will love it.
Similar opinion? Write a review on ieatwords.com.au!
Poor customer service
Everythign went alright until I submitted an order. We needed something done for a corporate event in a rush, so glad I found a site that promised a 24 hour turn-around design service and fast delivery. So design proof was received within 48 hours. Submitted an order straightaway with express delivery postage where it cost us more to have it delivered than the cost of product itself. After I received the AusPost trackign number which did not move ahead for 3 days for parcel coming from metro to metro area, I called Auspost who confirmed that th...Read more
e items were sent via normal mail and due to public holiday in between, there was no chance that items will get to us when we needed it. So basically we were charged for express post but Vistaprint used normal parcel post to send it. Hmmmm.... When the items didn't arrive by a reasonable time frame I sent a refund request to Vistaprint as well, which to this date has not been responded to. I will never use this company again, very poor customer service.Similar opinion? Write a review on ieatwords.com.au!
S.T.Gladstone Australia
- 3 reviews
Fantastic service.
I ordered 250 business cards last week.The quality is excellent and they arrived in 6 days. Was kept informed by email every step of the way. Amazing price. 8 times cheaper than I was quoted locally. Can thoroughly recommend.
Similar opinion? Write a review on ieatwords.com.au!
HallySydney
- 3 reviews
- 2 likes
- Verified customer
Low quality print, reasonable price
I ordered a Vistaprint photo book for my holiday snaps. I spent $58 on an A4 (landscape) photo book. There were visible scratch/scuff marks on the first page of photos, and some (not all) of the photographs were printed in much lower quality than the actual file resolution. The product is (only just) acceptable for the price.
I have previously used another company (http://au.blurb.com/photo-books) and been much happier.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Krisbasked
Has anyone had problems having to repeat any processes when uploading images and selecting products?
1 answer
Yes, I am trying to order a XL Photobook at present - 36 Page - on uploading - always stops with errors.
I have had 2x report screens come up to send the error message via their automated error reporting.
Have tried multiple times at present - 7 - with no luck to get this order to the payment screen.
On Sunday, 2 days ago, I did order a Large Photobook - took multiple times, but did get the order through.
And my Brother in-law - never has issues, who orders a quite a few photobooks..
So I will persist..
ievaasked
can not upload photos, tried with different company, nothing wrong with the photos or format/ anyone else experienced that?
No answers
Disgruntledasked
Do their Wedding Albums look classy and is it easy to produce?
1 answer
Yes but the book is poorly put together. After two days the glossy pages crack at the spine and now you see a white line where the page is tearing away. I expect soon the pages will fall out. I do a lot of books and pay a high price and note the spine is not robust even for a 26 page book
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
peter
Vistaprint has since offered a replacement for free. Will see if this will last as long