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11 questions from our users
annie.devonasked
Does anyone actually ever gt what they have purchased? I have been fighting for nearly 8months to get some perfume
4 answers
Give up, I have been waiting a looonng time and my purchase was perfume too. It is a bocus site and as far as I know it has been deleted from sites. Sorry you too got burnt. Never again.
It's fake perfume in any case !!!!!
Hi My name is Betty. Yes I ordered on 8/05/14 Coco Mademoiselle perfume that was $43.95 (original price $230) and get a bit worried because did not come in 4 weeks but received after 6 weeks and its genuine package very happy but a bit suspicions if I will order again reading all negative feedbacks
marianito alvarezasked
Is there a possibility that I can have my order be refunded? I placed 3 orders with them last Aug and Sept but haven't received the items. They gave me my order numbers (82992,99396 & 99144) but when I emailed them on status of my order I don't have any reply.
3 answers
Initially, I had email responses, but over the last month Nothing. I sent another last week - still no response
I get no response from weallsave. I would suggest contacting your bank and try and get a refund thru them.
Hi Marianito - as you will read the many reviews we've all been scammed it seems. I've lodged a dispute through my bank as I paid via credit card. All they need is date of purchase and any correspondence of trying to come to a resolution with WEALLSAVE - i.e. enquiring where the order is or asking for a refund. The bank will then contact the merchant - as I suspect they have 'done a runner' so hopefully I will be refunded from the bank as it was only $140....but if not then lesson learnt - before buying on a site that you haven't used before - READ THE REVIEWS as trust me I would not have bought anything from WEALLSAVE had I read reviews beforehand. We live and learn!! :)
Rita Nasked
I have ordered one perfume 3 months ago but still haven't received anything.. Can I please have their email address or any kind of contact from anyone please?
Charleneasked
Can they (weallsave) email me to let me know when my Xmas parcel will arrive in the next week? Or I will contact the ACA.
Linda Mieuasked
I purchased one Dior J ' adore perfume from the 6 of September. When do i get i?
1 answer
I ordered mine last August with 2 other items. Didn't get any. Emailed them constantly after the 6 week period only to get unprofessional replies saying "your items are on their way". Gave up in the end and told them I was contacting paypal and the ACA. They amazingly replied and said they were getting their accounts dept to refund me immediately. They did. I think the only reason they refunded me was because I mentioned the ACA. Try that....and cross your fingers.
nabela sabongiasked
When will recive my order?
2 answers
You probably never will! if you paid with Paypal - raise a comaint immediately.
My answer for what?its 2 monthes since I put my order, whatis going on with you people?
Ellyasked
I ordered a product will I eventually receive it?
6 answers
I doubt it very much Elly and if/when you do its a FAKE....watch this video
http://aca.ninemsn.com.au/article/8921862/online-shopping-company-where-we-all-get-ripped-off
no is it a big scam they need to be made all the money back
It is not looking good I asked for a refund but I am still waiting. No goods and no refund. I am afraid there are a lot of people like me still waiting.
arnold.sochaysengasked
What will i do i purchase my bag aug.18 but until now i don't have it... then i check the reviews and it's a scum is it possible that i can have a refund?
3 answers
I am unsure at this stage- I am waiting to here back from weallsave and the only form of contact is email. I received free goods but not my sunglasses.
I will let you know when they respond
If you paid using Paypal you can lodge a complaint with the financial ombudsman about Paypal for not reviewing your complaint (>45 days) I did this and received a response from Paypal within 48 hours with a full refund. The website is http://www.fos.org.au/
If everyone submits complaints to the PayPal resolution Centre asap they can investigate and recover our money. PLEASE REPORT TO PAYPAL!
amberasked
Maybe we all should stand together, and make sure that these people can't be online anymore... Ideas to proceed?
12 answers
I think this is a good idea they are ripper hundreds of people off and it's not fair I have lost $76 on this which isn't a massive amount but imagine other people who spend more
Wouldn't that be great if we could but they would probably change there business name and continue to rip people off, they don't even seem to care if consumer affairs or paypal are involved.
On another thread I read that they are in the process of deregistering them as a business and yes they will only reopen under another name. I spoke to consumer affairs today and have put in a formal complaint. I suggest everyone does it and speak to your bank to also put in a complaint and if under 45 days then contact PayPal
rosa bravoasked
Hi.! I'm trying to buy aJ'adore perfum 100 mls. But when I click on checkout, it just show me the item and price. It does not take me any further in order to finalise the shopping. What am I doing wrong.? Please help me. Thanks.!
5 answers
That is what i am waiting on save your money you wont receive it also waiting on Million J' adore from the 3rd July Million from the 6th of August hope this helped or you can contact them and see what they say but you need to register first .
Dont buy the website is a scam.
Do not shop from this site! You will not receive the product!! Read the reviews!!
Lynne Snowdenasked
Been waiting 3 weeks for order, how much longer before I receive order?
9 answers
Hi Lynne, I've been waiting 9 weeks now and still haven't received anything. I've read on other websites people have been waiting 3 months and still nothing! We All Save keep telling me to be patient and the order is on the way. They will not give me a refund so I've lodged a complaint with the ACCC. Good luck, I hope you eventually receive yours!
Very disappointed if you have wait 3 months or more & you can't get a refund, will NEVER buy from this site again .
I've also been waiting over 3 weeks now. Even though they block negative comments from FB still share their page on social media and let people know what they are up too.
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