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Westinghouse WBE4514SA (Stainless Steel) (page 2 of 2)
SandraMelbourne
Same fault!
Yes, we have had the same problem, ordered a new Westinghouse fridge, first one delivered, dent on the top door, sent it back! Got another one delivered the following week!! Same fault! Dent on door!!
Now waiting for a technician to bring a replacement door!! Not impressed! Pay good money for this??
2 comments
As the message above suggested, I sent an email setting out my concerns and issues to 'Catherine ' 2 days ago and I have not received a reply. How long do I need to wait for Westinghouse/Electrolux to get back to me?
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Wave in freezer door.
Just purchased this fridge last week, noticed a wave in the door of the freezer, technician came out very promptly to replace the doors but the new doors have exactly the same problem, he has been to numerous other call outs for the same issue. Nothing he can do seems to be a fault in the manufacturing.. Not impressed!
1 comment
ELECTROLUX ..Westinghouse
Hi Gee,
Catherine from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Fridge. ... Read more
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Tim HawkerSouth East Queensland, QLD
- 10 reviews
- 11 likes
Nice Fridge
Well designed, keeps everything cold, nice and quiet, easy to clean shelves.
Much better with the frozen food below. Love the bottle holders and lockable dairy section ... I keep my dog medicine in their safe from visiting kids.
The fruit and veggie draw is nice.
The stainless steel doors have an easy to clean coating.
Highly recommended refrigerator.
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Find out how Westinghouse WBE4514SA (Stainless Steel) compares to other Bottom Mount Fridges / Refrigerators
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SaintDonnaWodonga
replaced 30yo fridge
we needed to renovate the kitchen and had to get stainless steel appliances so we opted for a stainless fridge too. Bottom freezer this time. Apparently the capacity is 50 litres greater than the old one but there is one less shelve although they are slightly wider and slightly less room in the door especially for bigger and higher items like 2l milk and juice. The led lighting is good and as we purchased in the middle of summer the freezer was given quite a workout but seemed to cope ok. Ice maker is good but best if only half filled with wat...Read more
er. Apparently fridges don't last as long as they used to so most of our friends and family had already upgraded to the new style years ago. We have gotten used to it and a damp microfibre cloth cleans fingerprints easily. Having said that, once installed, the room appeared darker with the SS replacing white. When will the companies learn that whitegoods should be 'white'?Similar opinion? Write a review on ieatwords.com.au!
SherifAU
- 5 reviews
- 1 like
Very bad experience !
I bought this fridge from Harvey Norman for my family, we were truly impressed by the great capacity & the exceptional look of the steel fridge. It had been working well for 14 days then all of a sudden we noticed it's not cooling at all. I called 【Harvey Norman】 maintenance who connected me to 【Electrolaux】 who gave me a shocking appointment after 4 days from the event. I tried to explain that I have a family & there's food & meat inside the fridge which will spoil if we 【wait for 4 days】 but in vain. Surprisingly, the fridge came back to lif...Read more
e spontaneously after 12 hours & this happened on & off for about 3 days till the date of maintenance. I tried to have a specific time of the day form the customer service to wait for the maintenance people but in vain. All that I could have is that they'll ring on me half an hour before they come. I had to take that day off work & stayed at home, called them at about 2 pm & they said he'll come today & will approach you half an hour prior to arrival. I waited till 5 pm but also in vain. called them again & I was shocked to hear that the technician called me & I didn't answer !!!!!! I didn't receive any call on my phone & tried to explain that I'm【suffering since 4 days】☹ but they told it's not possible to receive the maintenance service today & I'll be contacted tomorrow. 【VERY DISAPPOINTED BY THE POOR AFTER SALES SERVICE】 ☹☹☹☹3 comments
ELECTROLUX ..Westinghouse
Hi Sherif,
Rumana from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge.... Read more
The Customer Service sent a technician that helped to restore the fridge working.
Hopefully it'll last. I'm trying to update the review to give a better score but don't know how.
Thank you, a technician came to my house and fixed the issue. I tried to update the review but sorry I can't. Thank you.
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Serene GazeAuckland, NZ
Bloody Good Fridge
Chose this stainless model as being, for what we reckon, more for aussie conditions, so would be ok for our muggy summer conditions here in west auckland.
Pretty happy with it. Certainly like how it holds a very cold temp in the fridge, was able to keep fresh cherres for 3 weeks plus and they still had that crunch in the mouth after that amount of time.
Especially like the fast freeze option. Was able to have our freshly caught fish that was in a slurry of ice, straight into the freezer, then hitting that tab, they froze quickly... I am a fus...Read more
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Azbang and PhilipMelbourne
- 2 reviews
Excellent fridge.
Excellent fridge - perfect for our needs - love the bottom drawer freezer. Only trouble is the built in icemaker with ice not "tipping out". Problem solved when we only 2/3rd filled the tray with water - smaller ice blocks but OK. Overall very very good - thanks Harvey Norman for suggesting such a great product and doing a great price for us.
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Mandamelbourne
- 3 reviews
- 1 like
Noisy!
This fridge looks great, has a nice finish and lots of space BUT....it's very noisy. It makes a loud constant hum that is quite irritating and noticeable after a while. We didn't realise how quiet our old Samsung fridge was until we got this one. I would consider the noise factor if you are thinking about buying this fridge.
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Reverend AquamanMangaroa, 5371, NZ
- 7 reviews
- 5 likes
Great value and heaps of space!
This fridge rated pretty highly with Consumer NZ. I can see why. Firstly, it is extremely well-lit and spacious even with its conservative kitchen space footprint. It keeps food at a constant temperature and has a HUGE crisper with a divider. The door shelves options are very handy since they are quite customisable. Lots of room in the freezer drawers as well. One feature that we didn't realize until we needed it was the spill-proof shelves. They hold a whole litre of liquid if spilled, so it doesn't fill the whole fridge and make a mess! ...Read more
We love ours and look forward to many years of life ahead. *NOTE* Not sure about the earlier review about the door handles. Ours are quite study and it makes you wonder what you would have to do to break them off! Things like this are usually covered under homeowners insurance anyway.Similar opinion? Write a review on ieatwords.com.au!
Find out how Westinghouse WBE4514SA (Stainless Steel) compares to other Bottom Mount Fridges / Refrigerators
Know better, choose better.
Door Handle broke off, Held on buy two pieces of plastic have to buy a whole new door to fix
Four weeks old and the door handle was bumped off, it broke one off the plastic clips that hold the handle on so I rang Westinghouse to buy the part, no you have to buy a whole new door . Very poor design and two oversize handles. This might help others when choosing a new fridge/freezer.
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AndrePerth
- 2 reviews
- 6 likes
Solid fridge. Does the job well.
I wanted a bottom mount and my apartment limited the fridge width to 70cm so that narrowed options to a handful of fridges. but really Samsung/LG/Westinghouse etc are all made in Asia I didn't see much difference so it really came down to design.
I liked the full size handle on the Westinghouse. Tall or short people can open wherever it feels natural.
The crisper drawer could be better if it was on runners but it does close with a proper seal which is more important and much better than others brands that only loosely close. Also has a ded...Read more
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Questions & Answers
Alison Casked
We had our new Westinghouse dark SS WBE4504BB bottom mount delivered new today. We plugged it in and can not get it to cool below 15deg C in either fridge or freezer. It is alarming hot every 50 mins so we have had to turn it off. It is summer and Christmas Eve and we have no fridge. Can you help us? Alison
1 answer
Sounds like it has dumped the refrigerant or the compressor is stuffed. Suggest you go back to an esky and ice or borrow a portable fridge/freezer until after the christmas holidays. Murphy wins again, things always fail on a holiday long weekend when everything is closed. Get the dealer to replace the whole thing under warranty or swap it for a Samsung or LG.
Colin B.asked
We have a Westinghouse fridge that is not cold. The freezer seems fine.How do you get it fixed? We got it from the Good Guys. Its not that old.
No answers
Donna T.asked
My fridge has stopped staying cold the freezer is still working only brought it last june model wbe 4514sa
ca you help maybe a good reliable repair man in the knox area vic
1 answer
ELECTROLUX ..Westinghouse
Hi Donna
Denise from Electrolux here.
We are sorry to hear you are experiencing problems with your Fridge
If you wish to discuss this further please feel free to contact me at [email protected] attention Denise Ticket 1074132
Thanks Denise
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ELECTROLUX ..Westinghouse
Hi Sandra,
If you wish to discuss this further please feel free to contact me at [email protected] attention Catherine. Thanks, CatherineCatherine from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Fridge. ... Read more