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11 questions from our users
jignesh v.asked
Has there is lightning in freezer?
1 answer
No and to be honest I didn't realise this until you raised this question! Never needed it in the freezer however there is excellent lighting in the fridge :)
G.Basked
My fridge is 16 months old. In past 6 weeks the fridge is not cooling properly at all. The Ice cubes are melting and some strange sounds coming out of the fridge. Any advice on what to do is more than welcome? Thank you!
No answers
Liliasked
The top part of my fridge has stopped operating. No coldness at all. Freezer was playing up and ice blocks were defrosting.... but seems to be working again. The top is still not working. For the past week the fridge has been beeping every single night at the worst times (3am). Such a nightmare to stop working right now when it's 40 degrees tomorrow! Any advice.
1 answer
I just had Electrolux come out and replace a part and then I was told to do a forced defrost overnight by turning the fridge off, emptying the entire fridge and freezer overnight and leaving the fridge and freezer open. It worked. Lost $300 worth of groceries in the lead up not very happy about that - it’s under 2 years old so I’m going to ask for compensation. Good luck !
Gary7215asked
My fridge is now about 16 months old. The freezer dose not work at all and the top is no getting as cold even with the temp set at its lowest. Reading the questions I am not the only one with the same problem!
What can be done to help get the thing working? Pity it was such a good fit to my kitchen, except for the noise.
Thanks, Gary T.
4 answers
ELECTROLUX ..Westinghouse
Hi Gary7215
Shannan from Electrolux here.
We are sorry to hear you are experiencing problems with your Westinghouse Fridge.
If you wish to discuss this further please feel free to contact me at [email protected] attention Shannan.
Thanks,
Shannan
I had also same problem what is the solution. Can anyone share
We have the same problem! No cold air on the top shelf ! Owned it for 18 months and suddenly there’s no cold air on the top shelf where we usually store all our yoghurts!!!! Hot yoghurt. Disgusting. Apart from the freezer handle falling off and a few bits of mystery plastic flying off the fridge from time to time. Now it’s nit even keeping food cool. Worst design ever.
Matt124391asked
Received fridge a few weeks ago and we are very happy with it, however the freezer handle was damaged and I am very impressed with the service provided by HN shepparton and Electrolux to rectify this issue.
Can anyone tell me how to remove the damaged freezer handle to fit a new one?
No answers
Jamesasked
We're considering this fridge. It only has one "crisper" draw. Our current fridge has multiple so we can have a "meat" drawer and a vege drawer.... How do people deal with that configuration? I assume you wouldn't want to put meat and vegetables in the same drawer ??
1 answer
It’s a dreadful fridge. The crisper is Clunky and doesn’t open or close easily. Only has the one crisper compartment which I hate!
Leonieasked
The vegetable crisper freezes at the back. How to prevent?
1 answer
ELECTROLUX ..Westinghouse
Hi Leonie,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Westinghouse refrigerator.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania.
Thanks,
Tania
Mishlasked
Does this Westinghouse fridge freeze produce placed in the crisper? I need to replace an 8 year old fridge that has always frozen my producefrom the day I purchased it due to a design flaw but am nervous it will happen all over again...!
leggo1710asked
Can the door shelves be removed?
Michaelasked
We recently purchased a Westinghouse French door fridge and so far are very happy. However, we had a small accident and broke the freezer handle mounting blocks, they are small plastic fittings held on with one screw. I am shocked to find out that this part is not available and that a full set of three handles is the only part available at about $300. This is disgraceful as the plastic part would only cost a few dollars. Can you please help me even if it means sourcing a second-hand part. thanks, Michael.
1 answer
ELECTROLUX ..Westinghouse
Hi Michael,
Zaida from Electrolux here.
Would love to discuss the concerns you have raised. If you wish to discuss this further please feel free to contact me at [email protected] attention Zaida reference "Michael Westinghouse WHE5200SA (Stainless Steel)" and include your name and number and I'll give you a call.
Thanks,
Zaida
iannaasked
I can't seem to get the interface to stop blinking when indicating freezer zone. contents not freezing. I have done doors/compartment checks ++, setting up was done by appliance company. suggestions?
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