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Reviews

(12)
(9)
(6)
(3)
(6)
  • Build Quality
    1.3 (3)
  • Value for Money
    2.3 (3)
  • Ease of Use
    2.0 (3)
  • Cleaning & Maintenance
    3.3 (3)
  • Noise Level
    4.0 (3)
  • Internal Layout
    4.0 (2)


dan

dan

  • 5 reviews
  • 1 like

Fits in most Kitchens

published

This fridge fits most kitchens and caters for our family of five...was a bit pushed on Chrissy day. When its quiet at night I do notice its a little noisy but cannot notice it during the day. A good value, basic and reliable fridge. Stainless steel was an extra $100 dollars so I went with the white which looks great in my white kitchen.

Date PurchasedNov 2016

mj5

mj5Greater Melbourne (Metropolitan), VIC

  • 12 reviews
  • 2 likes

Perfect for a growing family

published

I have recently went and bought a refrigerators and when I looked at this Westinghouse model it looked the perfect size that may be needed for a growing family the top freezer section has it's own thermometer for your different foods and is very roomy, the fridge itself has crisper draws and door space is variable to accommodate different size bottles, the glass shelves are strong and easy to clean, this whole refrigerator would be an excellent buy. I looked into the good guys and Electrical wholesalers that delivery was included but bargain for the price you want to pay, not what they want I Did. Westinghouse is a very good Brand.

Date PurchasedJul 2016
MicK H

MicK HMillers Forest

  • 2 reviews
  • Verified purchase

Probably the best refrigerator we have ever bought.

published

Our refrigerator was purchased from the Good Guys. It runs perfectly and It maintains perfect temperature in all compartments, particularly the vegetable keeper which has been a problem for us in other fridges (freezing veges). It is barely perceptible to hear. The ice maker/storage unit is so simple and well planned that I think all fridges should have one..

Date PurchasedNov 2016
Vicky

Vickymelbourne

  • 4 reviews
  • 1 like

Perfect for our work Kitchen

published

Very roomy & quite. The glass shelves are strong and as it's a work fridge holds 18 x 2lt bottles of milk with ease.
The glass shelves are easy to clean. Width is perfect for large catering platters. This fridge is opened over 100 times a day and temperaure is always maintained.
The freezer section is also roomy. With so many staff members wanting to sotre frozen food there is plenty of room to accomodate.



Date PurchasedMay 2016

Kraftie

KraftieAdelaide

  • 15 reviews
  • 3 likes

So far perfect

published
Date PurchasedMay 2017

Joanna

JoannaPerth

  • 4 reviews
  • 2 likes

Make Sure You Check The Bottom Crisper Tray!

published

We are reasonably happy with our fridge - the crisper tray at the bottom is extremely hard to push in & out. I don't think it's faulty it's just that we never pulled the tray in & out before buying. Maybe it performs differently when fully loaded, I'm not sure. It also had no light in the freezer section. It isn't common to have a light in the freezer but our last one did so we got used to having one :(

Date PurchasedMay 2017

Sonia S

Sonia S

  • 4 reviews

Big Family Refrigerator

published
Date PurchasedApr 2007

Sash

SashBrisbane

  • 9 reviews

Good

published

Good fridge good to maintaine bought at the end of the year as the old fridge stopped working huge capacity large freezer space easy to clean and maintaine never had any issues with it the freezer keeps everything at the correct temp easy to defrost large egg tray and lockable shelf in the door

Date PurchasedApr 2016
JBS

JBSSydney

  • 9 reviews

Still going strong

published

My Westinghouse fridges have lasted me for years with minimal services or breakdowns. This one is no different, lasting a kitchen refurb then a interstate move.
Quiet, cheap to run and no stains even with the occasional beetroot spills.
Seals are still in good order and hinges still in tact even after the occasional child swing.

Date PurchasedJun 2014
Not happy

Not happyHunter Region, NSW

  • 4 reviews

Like it and hate it

published

Good fridge as in keeping temp and the running cost. However the set out of the shelving and plastic compartments makes the fridge size smaller, the right side door lockable compartment is silly as it doesn't open right up and would easily be broken if used daily. The meat compartment tray is a waste of a shelf and is also flimsy

Date PurchasedJan 2017

Peter

PeterGreater Melbourne (Metropolitan), VIC

  • 7 reviews
  • 3 likes

Great refrigerator with old fashioned quality.

published

I find the top mount freezer easier to use and the refrigerator works extremely well on Medium Cool, as does the Freezer. Freezer keeps ice-cream just perfect. Recommend as price very good too ...around $1600.

Date PurchasedAug 2016

Bob

BobAdelaide

  • 3 reviews
  • 3 likes

Crisper drawer

published

The problem with the opening and closing of the crisper drawer is a real pain - is there a fix? Also to NON SELF-CLOSING door is a pain in the backside as well. It is quiet and cools effectively and so far not hard to clean but the above problem is a real bad one. Would NOT recommend the fridge to anyone...

Date PurchasedJan 2017
4 comments
Westinghouse
ELECTROLUX ..Westinghouse
Bob
Bob

have already done that - no reply as yet. (1 Feb 17)

Bob
Bob

Still no further reply from Electrolux. Harvey Norman have however replaced the unit with another of the same brand/model and that has no problem with the crisper, although the door problem is still there. Bob Davies


Crisper Draw Runners..

published

Great fridge but whats with the crisper draw, its a pain to open and then you get it out and the draw falls off the runners.. then to get it back it its a two handed juggle..
Maybe I'm just unlucky but i have looked at it and tried everything to get it to work..
Not happy..

Date PurchasedDec 2016
1 comment
Westinghouse
ELECTROLUX ..Westinghouse

Disappointed

published

We purchased ours last year had it for less that 12 months and already it has faulted. The freezer section has iced over forcing the fan to stop after i defrosted it the fan started again but every time it comes on it sounds like a lawnmower in the kitchen i can't find out online how to fix it disappointing that i Already have to replace it. Though it is a nice looking fridge and has served is function up until now..i lost all the meat from the freezer once the fan stopped everything stayed to defrost. .with 6 kids having no freezer is not an option

Date PurchasedMar 2016
2 comments
Westinghouse
ELECTROLUX ..Westinghouse
Kriss
Kriss

Thankyou leslie

Viva Espana

Viva EspanaSurfers Paradise QLD. 4217

  • 14 reviews
  • 18 likes

Terrible Customer Service

published
Date PurchasedMar 2006

Disappointingly, this 2 door Westinghouse WTB5400WA refrigerator would not be the one of choice agai

published

Purchased just released model as a replacement for an earlier reliable, user friendly and importantly, Australian made 2-door Westinghouse fridge (WTM5200WB). Findings:

Quietly maintains temperatures economically BUT..
**User accessibility needs overlooked
Difficult to open and close doors not self closing
Cleaning unhygienic stippled paint difficult & rust promoting
Freezer-door tray size reduced, 2 Crisper trays combined now
Imported – not Australian.

1 comment
Westinghouse
ELECTROLUX ..Westinghouse

Page 2 of 2

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Questions & Answers

Cynthia H

Cynthia Hasked

Does anyone have the parts list for this fridge? I need to order a new crisper plastic as our old one is cracked from the door slamming

No answers

Janelle H

Janelle Hasked

The crisper draw keeps falling off the runners lately and now the vegetables at the rear of the crisper keep freezing and we get ice and water build up underneath the crisper, although the temperature in the fridge and freezer seem fine. Any ideas as to how to fix this issue?

2 answers
AliciaMarieV
AliciaMarieV

I’m sorry, I’ve never had this problem! I don’t know anything about how to fix it, you might have to call the manufacturer?
Sorry I can’t be more help

Garden gnome
Garden gnome

As I’ve already stated the Westinghouse fridge is a heap of rubbish and in the past they have given me next to no help and don’t even respond we consumer affairs contacted them. The crisper runners are a joke. I contacted Harvey Norman who sent out a technician who shrugged and said it was a design fault but at least it cost them money and if enough people do this they may fix the next model. I haven’t had a freezing problem but the fridge obviously has a fault. Contact the manager where you bought it and demand it is fixed. If they try the ‘ out of warranty’ line consumer affairs state that there is a legitimate and legal obligation for the consumer to expect the product to perform for the expected life of the equipment. I think from memory that was 8 to 10 years for a fridge. Check it out and go get them, be persistent and annoy them frequently until they fix it and don’ forget criticising the shop and Westinghouse on social media. People read those reviews before they buy and they know it. Hope this helps and good luck.


Jane

Janeasked

How does one remove front of crisper on model number WBT5400WA for cleaning purposes?

2 answers
AliciaMarieV
AliciaMarieV

You can just pull it away, super easy!

Westinghouse
ELECTROLUX ..Westinghouse

Hi Jane,
Julie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the fridge.
If you wish to discuss this further please feel free to contact me at [email protected] attention Julie.
Thanks,
Julie


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