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Mastercard, American Express BundleMoeCanberra Central 2601, ACT
- 7 reviews
Awful customer support - Just terrible..
I redeemed a gift card for $50.00 however they sent it to my old address despite me changing my address prior to purchase/redemption.
Furthermore, this was supposed to be an online Gift card, as in they send the Gift card to my email NOT physical address..
When I called to see what was happening, the person I spoke with noted my address incorrectly by one digit which has cause other issues..
What really takes the cake though is the copy and paste answer from their complaints team (all of three lines) advising 'Rules were the rules' and there is nothing that can be done.
It's like they didn't even read the issue prior to sending the three sentence garbage response.
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Angie KPerth, WA
- 5 reviews
Good credit card
The card came with the home loan package with no annual fee and bonus point at the time of application. It is an easy process to redeem points. Easy to use and manage once set up.
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WarrenMacArthur 2904, ACT
- 8 reviews
Bonus points card
This card came with our home loan package so there's no annual fee as such as it is included in the loan yearly fee. Great thing about the card is the points that accumulate (1.25 points for each dollar spent) and we get bonus points from different Westpac partners from time to time. Easy to redeem points. We usually get gift cards which usually come in about week. Westpac have great security with their credit cards as well. Also there is travel insurance on the card
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DDshopperGreater Melbourne (Metropolitan), VIC
- 12 reviews
- 1 like
Handy to have.
The points are a bonus! Had this for years and never had an issue with it. Highly recommend as a reliable card. Do not plan to change cards ever. Great deal.
- Everyday Expenses
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adiseshuSydney, NSW
Less worth Altitude Reward points- but accepted everywhere
Altitude Reward points are not really helpful to claim or purchase things, because value of these points are less worthy. But good to have to use it any store or POS without any additional charges.
- Everyday Expenses
- Online Shopping
- Overseas/Travel
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The reviewer stated that an incentive was offered for this review
RaySydney, NSW
- 5 reviews
- 1 like
- Altitude Black - Altitude Rewards Mastercard
- Verified customer
It's a fine credit card
Accumulating the points used to be much better when they were combined with Amex card but since they split it to Amex issued card (which has separate annual fee) having the Amex is no longer worth it. I used to get the two cards free from annual fee because I have already paid home loan package and now the points accumulation is less and still have to pay Amex annual fee.
Insurance seems to be pretty good.
- Everyday Expenses
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RosieGreater Melbourne (Outer), VIC
Awesome rewards system
Love the rewards system on the card. You earn 1.5 points on every dollar spent and you have range of products to purchase from their portal. Can buy different store vouchers too
- Everyday Expenses
- Online Shopping
- Overseas/Travel
- Special Purchases
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Katie KGreater Melbourne (Metropolitan), VIC
- 5 reviews
Ok Card, too expensive for what you get
Worked well overseas, insurance is a good extra as well as the lounge access. Points are a bit low for what you spend so I try and pay everything on the card
- Everyday Expenses
- Overseas/Travel
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HT123Westmead
- 5 reviews
- 1 like
Best credit card in market...
Accumulate 1.25 points per $ spent
2 complimentary lounge access
And travel insurance free if tickets purchased using card. One of the best card available in market.moreover, it also has added advantage with other available offer in market e.g. special offer for electricity, hotel booking etc..
- Everyday Expenses
- Online Shopping
- Overseas/Travel
- Special Purchases
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Vishal G.
- 5 reviews
Great card
Easy to earn points as well as quick to redeem. You get triple points while using Amex. However just received email today that they are increasing to 6 times for selected retailers.
- Everyday Expenses
- Online Shopping
- Special Purchases
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The reviewer stated that an incentive was offered for this review
Speed ForceGreater Melbourne (Metropolitan), VIC
- 7 reviews
- 2 likes
- Altitude Black - Altitude Rewards American Express Bundle
- Verified customer
It was a great credit card ...
I took the Westpac Altitude Black Amex bundle (Westpac issued Amex) when it was just released and I was offered a discounted annual fee at $295. The annual fee was reduced further to $195 when I took BT Super for Life as my super option. I got 1 pt for each dollar spent on Mastercard and 3 pt for each dollar spent on Amex at that time. With these points, I managed to redeem J class tickets for my overseas trips once a year.
However, Westpac cancelled the Amex card last year. I had to apply for the Amex issued Altitude Amex black card separately...Read more
- Everyday Expenses
- Online Shopping
- Overseas/Travel
- Special Purchases
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ManjulSydney, NSW
- 7 reviews
Perfect card for good offers
This is perfect credit card and offered on many product example on movie tickets. Airport lounge also added now on this card (before it was not there). we can opt many redeemed option to reedem points including gift card (not in AMEX)
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Mary SmithGreater Melbourne (Metropolitan), VIC
Good card
The card is good for everyday purchases & customer service support with any queries or disputing or querying payments is great. However the reward system can be difficult to navigate, when you don't do it often. I tried to transfer accumulated points to airline travel & it became very involved.
- Everyday Expenses
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The reviewer stated that an incentive was offered for this review
Sumit C.Sydney, NSW
Good card for accumulating points
It is easy to accumulate points, and is it simple to redeem them. If you have the bundled AMEX then your points accumulate faster. There is annual benefit of lounge passes if you travel abroad quite often. However, I have been charged a fee for approved lounge in the past in Dubai. Their fraud detection is great and you can easily flag any disputed transactions. There are great offers on points for redeeming against credit payments at times.
- Everyday Expenses
- Online Shopping
- Overseas/Travel
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The reviewer stated that an incentive was offered for this review
Patrick L.Sydney, NSW
Great rewards, good fraud protection and customer service
Westpac offers an excellent rewards program with an intuitive website for redeeming your points. Westpac is prompt to flag fraudulent transactions and resolves them quickly and easily. Great credit card 10/10
- Everyday Expenses
- Online Shopping
- Overseas/Travel
- Special Purchases
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BelindaPerth, WA
- 5 reviews
- Altitude Black - Altitude Rewards Mastercard
- Verified customer
It's ok, but was much better in the past.
This card suits my every day shopping needs well, allows me to accumulate points without an expiry and simple to redeem via their website...however....i used to like it before when holders were given fee free Amex accounts that gave double the points. I'm sad that over the years you need to acquire more points to get a $100 gift card. I always pay my card off on the due date so have never had interest applied so can not comment.
- Everyday Expenses
- Online Shopping
- Special Purchases
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MJ KAdelaide
- 25 reviews
Good reward and extra benefits. But, too high annual fee and rate.
I got Westpac Altitude Black card. There are many benefits for card holders:
- PP card for two free access airport lounge
- Reward point and it can be transferred to airline points.
- Altitude reward program
- Free overseas travel insurance
I like the above benefits. There are also disadvantages:
- Higher annual fee. I don't understand why it is very high.
- Higher interest rate
...Read more
- Everyday Expenses
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Dolphin FanHunter Region, NSW
- 2 reviews
Best EVER
So easy to collect points and redeem them. I pay everything with the card and points accumulate so quickly. Have had it for over 20 years. Use it overseas and no problems with it at all. There are fees for the card which can be paid with points. The amount I redeem far outways the fees.
- Everyday Expenses
- Overseas/Travel
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The reviewer stated that an incentive was offered for this review
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