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Online store, Physical storeRaamCanberra
- 2 reviews
- Wildfire Sports
- Verified customer
Just how it should work
Wildfire did an excellent job with the delivery. The order was shipped out without any delays. Their prices were competitive too.
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PedroSouth East Queensland, QLD
- 2 reviews
Prompt processing and receipt of items
Was informed of dispatch of item and received a personal note to let me know of international delivery considerations. Item was received with no difficulties.
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Will be back!
Great service when I needed to exchange my order. Prompt reply, fast turnaround and hassle free! I will certainly purchase again from this company.
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Awesome and fast service
The service was great with my Garmin watch band arriving quickly and on time and reasonably priced
Will definitely shop here again
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Reliable and fast
I was very happy with their service and I am happy with my new runners.
I must admit I did feel some apprehension when ordering as you can never really trust the internet, yet I did feel some confidence with the reviews you have received and since you are based in Australia.
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NormVictoria Point
- Wildfire Sports
- Verified customer
Will avoid in the future.
Purchased two items online and did not receive them.
Two weeks after purchase I requested refund after they blamed their no name courrier for the error.
One month after purchase I requested status update on my refund. They asked me if I would like a refund...
They then gave me a partial refund.
When I enquired as to why I did not receive a full refund I was told I only requested a refund for one product.
Customer satisfaction, professionalism and attracting return customers are clearly not high on this company's list of priorities. Best av...Read more
1 comment
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great service and option!
Received Vibram KSO... Two sizes sent by Wildfire as per their service. Pre-paid bag to return the unwanted size. Thanks!
1 comment
Wildfire S.Wildfire Sports
Thanks Jim for the nice review, Wildfire.
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StuartSydney
- 3 reviews
- 4 likes
- Wildfire Sports
- Verified customer
Perfect Backpack, fast delivery, great price 5*
The Osprey Porter 46L unisex Backpack I ordered online was exactly what was advertised, I ordered yesterday afternoon and it was delivered today less than 24 hours . So happy with the product can’t wait for our holidays . Great product and service totally recommend and I will be back again for more thanks Wildfire
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JenPerth
- Wildfire Sports
- Verified customer
One of the few places I can get Nuun
When I first moved to Australia I struggled to find the Nuun electrolyte products. Wildfire have them for a decent price and they always arrive fairy quickly (even though they have to cross the country) and in one piece.
Thank you for keeping me training and racing. :)
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Service plus
Ordered Sunday night. Arrived in sydney Tuesday.
Fantastic
Product worked a treat on ski gear. Would definitely order again and highly recommend
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KPChefWangaratta
Awesome service.
You guys are truly awesome.
Ordered Monday... picked up at PO on Wednesday.
Couldn't get better than that.
Thanks.
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Consumer555Sydney, NSW
- 22 reviews
- Wildfire Sports
- Verified customer
Perfect service, everytime. Plus great prices
I ordered a wearable activity tracker online from Wildfire Sports May 2017. When delivered, I realised I had ordered the incorrect model. I rang them and applied for a return. No problems at all plus I actually received the replacement before they would have received the original item back.
Then just a week ago, that item failed. I applied for a return and requested a like for like replacement. No problems at all and Wildfire emailed me to say the replacement was on it's way. However, in the meantime I had heard from 2 other friends who had th...Read more
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Online service is better than many walk in stores
Outfitting bit by bit for the Overland Track in Tassie. Delivery is over the top fast, they use courteous couriers who are quick off the mark, a wrong size choice by me was returned and replaced no fuss, helpful and service keeps me coming back. Great products, no low end junk in the mix. Highly recommend online experience.
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Incredible customer service
Fast, flexible, amazing communication brilliant service. I would highly recommend to anyone. I’ve made orders over extremely busy periods and the team has gotten my items to me in Melbourne the next day
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- Wildfire Sports
- Verified customer
I trust this store
Hello, I just thought I would drop you a line to say the bone conductor earphones have arrived and I’m over the moon with them. They’re everything that’s been advertised and I’m amazed there was no import duty with delivery to NZ. Very gratefully received.
Lynnette
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Great communication
I preordered a Garmin Vivo move watch for my daughters Christmas gift. I was getting panicky about if it would be available in time for Christmas. Wildfire was great with updates about progress and presto it has since arrived safely. Thank you!!
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Easy way to buy online
Product was what I was looking for. Price was good. Website clear and easy to use. Kept informed of delivery and delivered on time as promised. Great experience
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Irene
- 2 reviews
Great customer service
Easy to order and quick service. My product was faulty and Wildfire's supplier said it would have been my fault and wouldn't replace the item. Regardless, Wildfire asked me to send it back and I could get a refund or exchange. They took the loss. I couldn't ask for better than that. I will definitely use them again.
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Great service
Ordered Tuesday night and received following Tuesday (in nz). Easy to order and kept well informed. Thank you wildfire sports!
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NoosamikeQueensland
- 7 reviews
Purchased On Line - Advised A Day Later Item Had Been Sold And Was No Longer Available
I found the exact shoe I was looking for on the well designed web page for Wildfire Sports and it showed as being currently in stock at a competitive price. A day after completing my purchase I received an email saying they had sold the last one in my size in the shop and their online inventory had not been udpated. I was offered other model shoes with a discount (nice touch) however none were suitable so I'm waiting on confirmation of a refund.
If you are an online retailer, even if you run a shop front it's critical to ensure when you ...Read more
advertise an item as being in stock it actually is. If you are listing items on line that are also sitting on the shop shelves then this is going to happen when stocks are low and will just annoy anyone unlucky enough to be caught out.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Susan Muskerasked
Hi there,
Can you tell me if the Craft shorts you have are 5" leg? Many thanks
Susan
2 answers
Wildfire S.Wildfire Sports
Hi Susan, thank you for your message. We do have a few different pairs of Craft shorts (which can be viewed on the link below) was there a particular pair which you were enquiring about?
http://www.wildfiresports.com.au/catalogsearch/result/?q=craft+shorts
In regards to the 5" leg, which measurement were you referring to? e.g. length, diameter, inside leg length
Please do not hesitate to contact us on 1300 573 247 for further information.
Cheers, Wildfire Team
Wildfire S.Wildfire Sports
Hi Susan, I can confirm the inseam of the Craft Performance Run men's shorts is approximately 11cm - so fairly close to 5". We have both medium and large sizes in stock at the moment - I would recommend checking the size chart on http://www.wildfiresports.com.au/craft-performance-run-shorts-men.html as the sizes run fairly small for Craft. We can also always exchange the item if a different size is needed. If you are able to order before 11am we can make sure your order leaves that day. Please let us know if you have any questions. Thanks! - Erika & the Wildfire team
Susan Muskerasked
Can you please let me know when you have in stock the Garmin forerunner 110 mens watch to be sent to Melbourne.
Thanks
Susan Musker
1 answer
Wildfire S.Wildfire Sports
Hi Susan, thanks for your message! The Garmin Forerunner 110 men's watch (black with red stripe) is currently in stock, and will be dispatched to you within 24 hours of when you place your order. You can order it from this link: http://www.wildfiresports.com.au/garmin-forerunner-110-hrm-red.html. Our price includes free standard shipping Australia wide.
Cheers - Wildfire Team
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Wildfire S.Wildfire Sports
Hi Norm, yes we were as disappointed as you that the courier lost your parcel. As per the emails, you requested a refund (via ebay's platform) of a single item which we did. There was a second item ... Read more
which also required a refund which was not requested but we did separately and you have both refunds. It should all be resolved now and wishing you the best. Wildfire Sports