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Online store, Physical storeJanet
- 6 reviews
- 2 likes
Keep up the great work Wildfire Sports
Great service never expected to receive within 2 days of ordering. Web store very easy to navigate. Just love my new headphones better than expected. A must have for all cyclists
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Excellent Service
Found the product that I was looking for very easily on the web. I went straight to Wildfires webpage. Ordering was super easy & the product arrived very quickly. Very happy with this company. Would definitely use them again.
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PaulOhope
Excellent product, fantastic service.
Wildfire supplied a pack that I had trouble sourcing in New Zealand. The service was excellent and the staff very helpful. The process was very straight forward and shipping was free. The Osprey Exos packs are very well made, very light weight, and surprisingly robust. These new models have significant upgrades from the original exos pack, which was also an outstanding product. I highly recommend Wildfire and the Exos pack.
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PeteBrisbane
- Wildfire Sports
- Verified customer
Amazing product, outstanding service, communication and super fast delivery.
Thank you this Aftershokz Trekz Titanium Wireless Bone Conduction Headphones [Colour:Slate Grey] has arrived in two days. It is a brilliant product which far surpasses my expectations and believe me I has had many Bluetooth headsets throughout the years. Your delivery time and communication was outstanding. Is a pleasure to deal with you. Can highly recommend this seller and most of all the Aftershokz Trekz Titanium Wireless Bone Conduction Headphones [Colour:Slate Grey]. Peter
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These shoes fit me like a glove.
Great service, Toni the sales person went above and beyond, could not be faulted, definatly be using your company in future. Thanks keep up the good work.
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S Perry
- 2 reviews
- Wildfire Sports
- Verified customer
Great prices, fast delivery to NZ
Bought a pack due to it not being available in NZ and it arrived in under a week with the free included delivery. They also take the GST off their orders for NZ so you don't get charged twice.
Ordered more products the following week with the same outcome.
Highly recommended.
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Geoff 57
- 7 reviews
Excellent product and service.
My daughter has had a variety of sports shoes over the years but her description of the Salomon shoes we bought recently was, "They're the most comfortable and best constructed shoes I've ever owned." (She's studying to be a Physio so she has an interest in this.) the communication with Wildfire was brilliant, they were able to source out-of-stock shoes and mail them swiftly and efficiently. Their "try-two-pairs" is also a great idea if you live out of town as we do. I recommend them as a good, reliable company with a very good product.
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Excellent service
I bought a pair of runners which arrived quickly though I had ordered the wrong size. I informed wildfire, they emailed me a prepaid post stamp, I sent the shoes back & they were replaced with the correct size at no extra cost. The whole process only took a couple of weeks. The service was excellent.
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- Wildfire Sports
- Verified customer
Best prices, excellent service!
We're a large Victorian Government organisation who purchased 5 Activity Trackers for the purposes of employee/ contractor sleep tracking and physical activity as part of our Safety & Wellbeing program; towards developing strategies/ plans in relation to fatigue management and physical workload.
Our Wildfire contact (Alex) was courteous, factual and quick to respond with queries. Also kept me informed as our order progressed.
Would buy from this supplier again/ recommend to others.
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Excellent service
I recently purchased a garmin for my husbands birthday ( was the wrong one ) . The returnes team were so helpful in the exchange process with a quick 48 hr turn around and kept me updated the whole way . Thanks guys, love this company .
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MTCiceroSouth East Queensland, QLD
- 7 reviews
Oh no!
Went to Wildfire Sports looking for a particular piece of running gear. In part I went there because I liked the idea of competition to the more famous (but very rude) mob at Intraining just up the road. The people who ran the predecessor to Wildfire Sports were really good but sadly the lot running it now are hopeless.
We went there on a Saturday, late morning to find a busy shop. It was difficult to tell who was staff and who were customers so hard to see where to get help. So we wandered around. And wandered around some more. And some more....Read more
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- Wildfire Sports
- Verified customer
Great service, great products.
I've purchased two pairs of Vibram KSO Evos from Wildfire Sport. Both times I've enjoyed the benefit of the Afterpay service which spreads the cost over a few weeks. Goods can be posted out but I've always picked up from the store so I can try on and confirm the fit. Store staff have always been friendly and helpful. Love the range of products, shoes like Vibrams are hard to find, this is the only place I've found in South East Qld that stocks them.
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TonyMelbourne
reliable again ..!!
I bought my Garmin forerunner 920xt from wildfire about 18 months ago as it was a lot cheaper than elsewhere so it was a gamble as I'd never heard of them. But it arrived promptly and no issues with it until the strap broke last week and I had to order a replacement ... arrived in Melbourne in 3 days and I was kept informed all the way ...
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Mikesydney
- 3 reviews
- 3 likes
Terrible first experience. Very amateur operation
I spent half an hour browsing through site choosing what I wanted and setting up an account only to receive an email saying 2 out of 3 things I had paid for were suddenly unavailable. These were sale items so not sure if they were doing a 'bait and switch' advertising things that were unavailable to boost their customer base. Anyway this backfired as the experience left a bitter taste and I'm tempted to raise with ombudsman/ACCC as does seem to be a dodgy operator. Apologetic in email but didn't offer any solutions (option to order in product i...Read more
f I was happy to wait, didn't even offer some sort of credit for future purchases as is commonly done by customer focused businesses which stuff up but want to retain customers). I will update if I hear more from company.Similar opinion? Write a review on ieatwords.com.au!
Simon
- 4 reviews
Altra Superior 2.0
I have problems with both feet and the Altra Superior 1.5 (with wide toe pocket and zero rise) has been a break though in allowing me to walk long distances with minimal pain. I couldn't find a source for the 1.5's but was able to buy the Superior 2.0's in Australia through Wildfire Sports. Very happy with the prompt service and delivery.
I didn't take advantage of it, but for an extra $10 you can get a couple of sizes sent out to try. This is handy for the Altra's as it seems common to step up a size (no pun intended!).
I haven't gone any distance in them yet but am very happy with the shoes, they seem very well made and as comfortable as the 1.5's but with more cushioning.
1 comment
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AnonymousMelbourne
Wildfire Sports Excellent Service
I purchased a Garmin Vivoactive HR from them on Wed, it arrived Friday. Well packaged. Instant order confirmation, within hours I had delivery confirmation (the item was in stock). Brilliant!
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Love my new Vibrams! ❤️❤️
Vibram KSO EVO women's - great for the dreaded 'leg days'! I am lower to the ground and use new muscles, on account of not having the standard cushioning other standard shoes have. I am a Vibram concert through and through
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AndrewCarnegie
- 2 reviews
Excellent Customer Service
WFS provided excellent customer service in replacing a pair of shoes which fell apart and replaced them without hassle. They are easy to deal and their response time is quick and polite.
Keep up the good work
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- Wildfire Sports
- Verified customer
Awesome customer service
I bought a Leatherman and the parcel was delivered to me in Melbourne in about 4 working days - which is, in itself, enough of a reason to be quite happy.
But, there was a problem with the contents and, if I had posted this review two days ago, I wouldn't be giving this rating.
However, I sent an email to Wildfire Sports and advised what had happened and they immediately sent me a replacement and a return satchel for the faulty purchase.
The replacement arrived in less than 2 working days and I am a very happy customer who will recommend purchasing from a company with this level of customer-centric ethics.
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Great shoes vibrams
Purchased my vibrams from wildfire,excellent service fast delivery and they fit like a glove happy customer. I would recommend this company to anyone.
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Questions & Answers
Susan Muskerasked
Hi there,
Can you tell me if the Craft shorts you have are 5" leg? Many thanks
Susan
2 answers
Wildfire S.Wildfire Sports
Hi Susan, thank you for your message. We do have a few different pairs of Craft shorts (which can be viewed on the link below) was there a particular pair which you were enquiring about?
http://www.wildfiresports.com.au/catalogsearch/result/?q=craft+shorts
In regards to the 5" leg, which measurement were you referring to? e.g. length, diameter, inside leg length
Please do not hesitate to contact us on 1300 573 247 for further information.
Cheers, Wildfire Team
Wildfire S.Wildfire Sports
Hi Susan, I can confirm the inseam of the Craft Performance Run men's shorts is approximately 11cm - so fairly close to 5". We have both medium and large sizes in stock at the moment - I would recommend checking the size chart on http://www.wildfiresports.com.au/craft-performance-run-shorts-men.html as the sizes run fairly small for Craft. We can also always exchange the item if a different size is needed. If you are able to order before 11am we can make sure your order leaves that day. Please let us know if you have any questions. Thanks! - Erika & the Wildfire team
Susan Muskerasked
Can you please let me know when you have in stock the Garmin forerunner 110 mens watch to be sent to Melbourne.
Thanks
Susan Musker
1 answer
Wildfire S.Wildfire Sports
Hi Susan, thanks for your message! The Garmin Forerunner 110 men's watch (black with red stripe) is currently in stock, and will be dispatched to you within 24 hours of when you place your order. You can order it from this link: http://www.wildfiresports.com.au/garmin-forerunner-110-hrm-red.html. Our price includes free standard shipping Australia wide.
Cheers - Wildfire Team
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Simon
A quick update.
I now own 5 pairs of Altra Superior, to keep me going for a few years I have two pair still in the box and one that has only been worn a hand full of times to the office. Have used A... Read more
ltra's for a number of short to medium length treks, including the muddy and grueling South Coast Track in Tasmania (8 days) and the rocky and tough Larapinta Trail near Alice Springs (16 days). Very happy with the performance all round.