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Reviews

2.7

55 reviews
5
(19)
4
(3)
3
(2)
2
(5)
1
(26)
  • Product Quality
    3.8 (6)
  • Return Claim MadeYes (0) · No (5)
  • Shipping
    3.7 (3)
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Colleen

ColleenSydney, NSW

Excellent service

published

Winemarket is an easy and convenient way to obtain affordable wine and they are always looking for great specials to send to their customers, I cant speak highly enough of their service

Product Quality
Shipping
Return Claim MadeNo
1 comment
WineMarket
Wine M.WineMarket
Muzzbar

MuzzbarPilbara, WA

  • 2 reviews

Five star performance

published

Mixed reds faves best value ever. $5.75 per bottle, and they throw in some absolute crackers in the mix. My wife and I are very happy customers and we'll keep buying as long as these amazing deals are on offer. And free delivery, how good is that? Aaaand to top it off, I receive the occasional special discount voucher just to keep it interesting. Job well done Winemarket.



Product Quality
Return Claim MadeNo
1 comment
WineMarket
Wine M.WineMarket

Appalling service. Just appalling.

published

I ordered wine. They messaged me Tuesday to say delivery on Wed.
On Thursday, they messaged me 'delivery Friday'. Still no delivery.
This has happened before, it's how they usually operate. Disgusting

Product Quality
Shipping
1 comment
WineMarket
Wine M.WineMarket
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fugazied

fugazied

  • 7 reviews

Very fast delivery, great value-for-money

published

I placed an order on late Tuesday night for a dozen bottles of red. They arrived on Friday morning, delivered to a regional area. I paid about $9.80 per bottle for a dozen that included some very good reds all from the Barossa -- including 6 bottles that retail for $25-30.

Very impressed by the speed of delivery and value for money! There are many bad reviews here, but that is the opposite of my experience.

Product Quality
Shipping
Return Claim MadeNo
1 comment
WineMarket
Wine M.WineMarket

8 years strong..

published

Have been buying wine from these guys for years. Never had an issue.. That Simpatico was the bomb..
Favourite over the years. Timely.. Maybe I have been lucky as the other reviews reflect something different. 5/5

Product Quality
Return Claim MadeNo
1 comment
WineMarket
Wine M.WineMarket
Gary G

Gary GSouthwest, VIC

Very poor customer service

published

I made an error by not revising my address from a previous order.
I called them within 2 minutes and the order was cancelled
I re ordered with the correct address but had to pay a second time...?
I was promised a refund within 2 days
It has been 7 days already and I am told by my bank that they are yet to be advised to refund me the money
It will take at least another 5 days so I am told.
Are they that desperate for money ?

Product Quality
Return Claim MadeNo
1 comment
WineMarket
Wine M.WineMarket
David

DavidMelbourne

  • Verified customer

Never again!

published

They took my order and payment for a dozen bottles of wine on 23/12/2018. Mysteriously I get a refund on 24/1/2019 with no explanation. They never contacted me once from the time I placed my order to when I got the refund. Fortunately I wasn't relying on this mob to supply wine for a party. Never again will I place an order with WineMarket and I certainly won't recommend them.

1 comment
WineMarket
Wine M.WineMarket
Vicki P

Vicki PSADLIERS CROSSING

Sparkling mixed wines

published

We have had our Christmas bubbly cases for last 3 years. Just waiting on this years offer. Liked every single bottle.

1 comment
WineMarket
Wine M.WineMarket

Where is the wine I paid for

published

I ordered wine from Wine Market and paid for it on 8th August and the site said it would take 14 days for delivery. No delivery yet ( 18th September). I can not find an email address to send an email to, the phone number on the website diverted to a recruitment company who obviously don’t know anything about my wine. Can someone please reply to this.

1 comment
WineMarket
Wine M.WineMarket
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Carmel

CarmelQueensland

  • 3 reviews
  • 3 likes

Ordered and paid immediately on Ebay. Then told it would be at least 14 days for delivery

published

Asked for a refund,, been stuffed around by these fools for weeks and still no refund!
My advice....avoid like the plague

1 comment
WineMarket
Wine M.WineMarket
Bacchus

BacchusHobart

  • 3 reviews
  • 1 like

Winemarket

published
1 comment
WineMarket
Wine M.WineMarket

Incompetent marketing and liars

published

Useless flogs

published

Ordered a box of wine. Waited and got nothing. Emailed to check where it was and they said it was not in stock. Appalling as it was on the first page of the website and no one contacted me to let me know they did not have it. Warning others not to use them as they have no idea what they're doing. Could run a business better with my butt. Rant over.

Marilyn C

Marilyn CMetropolitan Adelaide, SA

  • 4 reviews

Always excellent wine at a great price

published

I have purchased wine from WineMarket over a number of years, and have always found the quality to be first class and the prices - especially when they have 20% off sales - to be excellence value.

brad.withyman

brad.withymanSydney, Australia

  • 2 reviews
  • Verified customer

Service and delivery excellent

published

First time using winemarket. Seamless process, excellent customer service and amazing prices. Easy and informative online experience.

Impressed!

Will definitely use again.

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jo

jo

  • 2 reviews
  • 1 like

Beware of this company's honesty!

published

I ordered a case of wine via the phone. It was confirmed that it was in stock. Several days later someone phoned to say it was out of stock but they would send me something of equal or greater value. My order was for a case costing $121 the value of the case sent was $89. I spent time on the phone trying to sort it out and I felt as though I had done something wrong! Their customer relations people lack skills in dealing with customers

Susan

SusanMelbourne

Appalling service

published

Ordered wines as a Christmas gift on 12/12/16 for Business client and am appalled to know that it is still not delivered even after 20 days. Very poor customer service

Jamie W

Jamie WFannie Bay

  • 2 reviews

Top notch customer service and prices

published

As a long time customer of this business I have nothing bad to say, their customer service is exceptional, pricing is great and delivery is always on time.

Freaking WOW

published

I ordered a $90 box of 12 reds including a Johnny Walker Red and it arrived 2 days later. I haven't tried the wines yet but I'm as happy as a pig in mud.

Tom

TomAdelaide

  • 19 reviews

Newer Customer - 2016 onwards

published
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Questions & Answers

roadrunner 8695

roadrunner 8695asked

We loved the red wine tasting dozen and can we get more?

1 answer
Dave Timson
Dave Timson

Not sure what this has to do with me?

Get an answer from our members and WineMarket representatives

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