ColleenSydney, NSW
Excellent service
Winemarket is an easy and convenient way to obtain affordable wine and they are always looking for great specials to send to their customers, I cant speak highly enough of their service
1 comment
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MuzzbarPilbara, WA
- 2 reviews
Five star performance
Mixed reds faves best value ever. $5.75 per bottle, and they throw in some absolute crackers in the mix. My wife and I are very happy customers and we'll keep buying as long as these amazing deals are on offer. And free delivery, how good is that? Aaaand to top it off, I receive the occasional special discount voucher just to keep it interesting. Job well done Winemarket.
1 comment
Wine M.WineMarket
Hi Muzzbar,
Thanks for your review. We always seek to supply the best wine we can, no matter the price. So it's great to hear you've been enjoying your recent order from us. And terrific to know you a... Read more
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Appalling service. Just appalling.
I ordered wine. They messaged me Tuesday to say delivery on Wed.
On Thursday, they messaged me 'delivery Friday'. Still no delivery.
This has happened before, it's how they usually operate. Disgusting
1 comment
Wine M.WineMarket
Hi Linda,
We apologise for the multiple delivery messages you received regarding your recent order and for any inconvenience these messages may have caused you. Please contact us on 1300 289 946 or e... Read more
[email protected], as we would like to investigate the matter further for you.
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fugazied
- 7 reviews
Very fast delivery, great value-for-money
I placed an order on late Tuesday night for a dozen bottles of red. They arrived on Friday morning, delivered to a regional area. I paid about $9.80 per bottle for a dozen that included some very good reds all from the Barossa -- including 6 bottles that retail for $25-30.
Very impressed by the speed of delivery and value for money! There are many bad reviews here, but that is the opposite of my experience.
1 comment
Wine M.WineMarket
Hi fugazied,
Thanks very much for posting your review. It's great to hear you received your wine promptly, and we hope you enjoy them. We aim to provide a product and service that is enjoyed by all of... Read more
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8 years strong..
Have been buying wine from these guys for years. Never had an issue.. That Simpatico was the bomb..
Favourite over the years. Timely.. Maybe I have been lucky as the other reviews reflect something different. 5/5
1 comment
Wine M.WineMarket
Hi Aaron,
Thanks for taking the time to send your review. It's great to hear you've been enjoying our service. We aim to please all of our customers, and if we ever miss the mark, we resolve the problem as quickly as possible.
... Read more
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Gary GSouthwest, VIC
Very poor customer service
I made an error by not revising my address from a previous order.
I called them within 2 minutes and the order was cancelled
I re ordered with the correct address but had to pay a second time...?
I was promised a refund within 2 days
It has been 7 days already and I am told by my bank that they are yet to be advised to refund me the money
It will take at least another 5 days so I am told.
Are they that desperate for money ?
1 comment
Wine M.WineMarket
Hi Gary,
We apologise for any inconvenience or confusion caused by your cancelled order. Although your order was cancelled shortly after being placed, there was an automatic payment authorisation made... Read more
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DavidMelbourne
- Verified customer
Never again!
They took my order and payment for a dozen bottles of wine on 23/12/2018. Mysteriously I get a refund on 24/1/2019 with no explanation. They never contacted me once from the time I placed my order to when I got the refund. Fortunately I wasn't relying on this mob to supply wine for a party. Never again will I place an order with WineMarket and I certainly won't recommend them.
1 comment
Wine M.WineMarket
Hi David,
We apologise that you received a refund instead of the wine you had ordered from us at WineMarket. It is never our practice to refund someone without their prior notice should there be an is... Read more
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Vicki PSADLIERS CROSSING
Sparkling mixed wines
We have had our Christmas bubbly cases for last 3 years. Just waiting on this years offer. Liked every single bottle.
1 comment
Wine M.WineMarket
Hi Vicki,
Great to hear that you have enjoyed our sparkling mixes for Christmas over the last few years. We should have a new Christmas sparkling mix ready and on sale next week. If you have any queries, please contact us on 1300 289 946.
... Read more
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Where is the wine I paid for
I ordered wine from Wine Market and paid for it on 8th August and the site said it would take 14 days for delivery. No delivery yet ( 18th September). I can not find an email address to send an email to, the phone number on the website diverted to a recruitment company who obviously don’t know anything about my wine. Can someone please reply to this.
1 comment
Wine M.WineMarket
Hi Rachael,
We are sorry to hear that you have not received your order from us yet. And our apologies that contacting WineMarket has been so difficult. Thank you for reaching out to us via Product Re... Read more
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CarmelQueensland
- 3 reviews
- 3 likes
Ordered and paid immediately on Ebay. Then told it would be at least 14 days for delivery
Asked for a refund,, been stuffed around by these fools for weeks and still no refund!
My advice....avoid like the plague
1 comment
Wine M.WineMarket
Hi Carmel,
Thanks for posting your review, and sorry that you have not had the best experience with your order from WineMarket. We understand your refund request was in regards to the time it would ta... Read more
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BacchusHobart
- 3 reviews
- 1 like
Winemarket
There is nothing nicer than enjoying a glass of with dinner, friends or for no reason at all. But so many of us get caught up in the myth "the more expensive it is the better it must be" Wrong. When one buys wine through Winemarket. the wine comes in boxes usually containing 12 but occasionally 6 and usually a mix of all whites, all reds or a mix of both. Now and again there is the odd bottle which is almost undrinkable BUT this is very uncommon. The quality is excellent as is the service eg: delivery is free! Sometimes I will lay down s...Read more
ome reds and let them mature. Trust their tasting notes and descriptions they are honest and accurate. I have been a customer with them for many years and have never had a bad experience with them. And that says a lot for online shopping especially when it has a very user friendly website. PS: By mix I refer to vintage, wineries and location. It is also possible to buy a carton or 2 of just a specific favourite wine.1 comment
Wine M.WineMarket
Hi Bacchus,
Thanks for your review. And great to hear you have been enjoying our wine. We always try to offer our customers the best possible wine deals we can. And please remember, if you ever get an... Read more
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Incompetent marketing and liars
I ordered 12 bottles of Grant Burge Chardonnay that was advised by email to have been sent out on 30th November - Never arrived. By 17th December I emailed through EBay non delivery. Eventually a reply came that I needed to advise my street address (Note!) this was NOT on the Ebay transaction as a must be. After replying to Winemarket how I had been to the post office every day for a fortnight expecting the delivery (we live out of town) eventually I had to phone them to talk to someone who was as vague as and couldn't find my order. This was ...Read more
20th December by now. He would call me back. He stated that my order had been returned by the couriers and there was NO MORE STOCK. Yet!!! On EBay 22nd December, the same wine was advertised with 98 sold but still 10 crates available. ??? Go figure???Similar opinion? Write a review on ieatwords.com.au!
Useless flogs
Ordered a box of wine. Waited and got nothing. Emailed to check where it was and they said it was not in stock. Appalling as it was on the first page of the website and no one contacted me to let me know they did not have it. Warning others not to use them as they have no idea what they're doing. Could run a business better with my butt. Rant over.
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Marilyn CMetropolitan Adelaide, SA
- 4 reviews
Always excellent wine at a great price
I have purchased wine from WineMarket over a number of years, and have always found the quality to be first class and the prices - especially when they have 20% off sales - to be excellence value.
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brad.withymanSydney, Australia
- 2 reviews
- Verified customer
Service and delivery excellent
First time using winemarket. Seamless process, excellent customer service and amazing prices. Easy and informative online experience.
Impressed!
Will definitely use again.
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jo
- 2 reviews
- 1 like
Beware of this company's honesty!
I ordered a case of wine via the phone. It was confirmed that it was in stock. Several days later someone phoned to say it was out of stock but they would send me something of equal or greater value. My order was for a case costing $121 the value of the case sent was $89. I spent time on the phone trying to sort it out and I felt as though I had done something wrong! Their customer relations people lack skills in dealing with customers
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SusanMelbourne
Appalling service
Ordered wines as a Christmas gift on 12/12/16 for Business client and am appalled to know that it is still not delivered even after 20 days. Very poor customer service
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Jamie WFannie Bay
- 2 reviews
Top notch customer service and prices
As a long time customer of this business I have nothing bad to say, their customer service is exceptional, pricing is great and delivery is always on time.
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Freaking WOW
I ordered a $90 box of 12 reds including a Johnny Walker Red and it arrived 2 days later. I haven't tried the wines yet but I'm as happy as a pig in mud.
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TomAdelaide
- 19 reviews
Newer Customer - 2016 onwards
It would appear that by reading older reviews of WINEMARKET that their biggest downfall was delivery time. I would like to state that as a new customer, I generally receive an order within a week (I do not reside in Metro Adelaide) and I think that this is reasonable.
As with all online shopping, check with other retailers before ordering. WINEMARKET sells goods not readily available through other outlets (Read: Generally EXPORT only wine) to consumers. Some of those products are quite enjoyable, others are utter rubbish.
The realistic ...Read more
truth of WINEMARKET is that they sell their wares to a market. That market is generally not looking to spend $200-$300 on a dozen wines and therefore accept that the quality of the product that receive is likely to fluctuate. The bottom line is this: *You will receive export labeled wines.(deal with it) *Large retailers generally do sell popular labels cheaper (Read: Penfolds, Hardy's etc) *You are not getting world class wines for stupid prices (be realistic)Similar opinion? Write a review on ieatwords.com.au!
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Wine M.WineMarket
Hi Colleen,
Kind regards, WineMarket Customer CareThanks very much for your review. It's great to hear you have been enjoying our service and our wine. We love receiving feedback from all of our customers, and it's always terrific hearing from happy customers.
... Read more