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SlowMelbourne
- 6 reviews
- 2 likes
Generic and wines leftovers from known wineries sold by Wine Market
Rarely have I got a bargain and not often value for money for wines I bought online from Wine Market. It appears that Wine Market flogs left over wines from well known and reputed wineries, bottled especially from them. It is close to buying a Rolex watch made in Hong Kong from an online shop with praises for the item being from the genuine supplier. Thus the wine is not quite to the mark that the first cut of the wine from the reputed winery.
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AAMSouth East Queensland, QLD
- 6 reviews
Delivery Is the Issue
WineMarket has bargains to be sure - it's just getting them delivered that's the issue. Just got off the phone to the courier, Nexday, who told me my scheduled delivery (Tuesday) could not be delivered until Wednesday. I explained I had spoke to them 4 times in the last 2 weeks after the wine did not turn up on the agreed day, but I got a text telling it would be delivered the following day! This happened twice (now 3 times) with me calling Nexday customer service to arrange/rearrange deliveries. We aren't home except Tuesday or Thursday. Sorry...Read more
, our trucks don't deliver to your area on those days. What? Her final suggestion was that I have it delivered to my work, but when I explained I walked to work, carrying a case of wine home might be an issue. She helpfully suggested I could take it home a bottle at a time! Save me! called WineMarket and told them to sort their couriers out or I'll be looking for another supplier.Similar opinion? Write a review on ieatwords.com.au!
graeme.dyall.1Bittern, Victoria
- 5 reviews
- 4 likes
- Verified customer
Never had a bad experience with Winemarket
I like WineMarket. I subscribe to WineSelectors for a 3 monthly premium mix and buy the quaffers off WineMarket. I have never really had a delay in delivery although sometimes slow or a real stinker of a wine even when I have purchased some of the bottom end wines like 12 for $69.00 delivered. For $5.75 a bottle you cannot expect Grange but you will still get drunk and some of the friends I have around and they way they put it down you can't afford to be paying $20.00 a bottle from the bottle o. The only complaint I have is that they call me a bit often trying to sell me wines.
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very annoyed
- 2 reviews
- 3 likes
Non delivery of ordered wine
On 4 separate occasions, 3 in the last month, I have ordered wine that after 2 weeks of not showing up I contacted WineMarket and was told the wine had sold out and consequently was no longer available to me. This is after having taken my money, continued to offer the wine for sale for at least a few days after my order was confirmed and they said was on its way; the only way I found out on each occasion that the wine was sold out was after I rang them. At no time did they contact me, they were happy to sit on my money. One occasion was a supposed resend of the same wine that previously hadn't shown up, and this didn't show up either and is now unavailable. Purchase elsewhere!
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Didn't honour voucher
Have been a customer for the last couple of years, some good some ordinary wines, price usually good - last order was a case of mixed whites (one dozen plus one as advertised ie; 13 bottles) one bottle short, informed Wine Market and given a voucher for the missing bottle. Have just attempted to redeem the voucher but told it has already been redeemed - not so. Not happy, many other sites out deliver much better wines, and service.
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broadwater27Gold Coast, Queensland
- 4 reviews
- 5 likes
Buyer Beware
I recently used an offered special discount to purchase a case of pinot noir from Wine Market which was priced at $15 for bottle and after deducting the discount and adding shipping of $8 paid $157.99 for the case of 12 bottles. One week later I received their regular email offering the same wine as new to Wine Marker quote "Our newest Kiwi! Be the first to taste this stellar Pinot." It was offered for $10.75 a bottle or $129 a case delivered. As a customer with previous purchases I took exception to having paid $29 ($2.41 per bottle) more a we...Read more
ek earlier especially with their false claim the wine was new to them. I sent an email to them requesting a refund of the excess I paid a week earlier but have not even received the courtesy of a reply. Needless to say I would not deal with this online seller again.Similar opinion? Write a review on ieatwords.com.au!
AD54Sydney
- 2 reviews
Generic Wine
Purchased the Chateau Tanunda Eden Valley Chardonnay and was very disappointed with it....I rang Chateau Tanunda direct who told me that the wine is completely different to their Chateau Tanunda Eden Valley....it seems Winemarket are parading cheaper wines as equal to the real wines available direct from the winery.
The box was a plain cardbord box with a name stencilled on it
Be careful what you order....check it out with the winemaker first !!!
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excelent
ordered a 13 bottle special of sav blancs arrived within a week. quality wines. will buy again if same offer comes up. far cheaper than dan murphys. les
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BayTreckersHunter Region, NSW
- 15 reviews
Still no delivery through Fastway
2 deliveries still waiting to be delivered........ Somewhere.
It's a shame I have to give you such a poor rating but if I don't have the delivery, I can't rate it!
Get a better deliverer.
Get rid of Fastway and things could improve!
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cliffMurray Region, NSW
- 7 reviews
Go to a Winery or Bottle shop
Don't bother with WINEMARKET, totally useless. I ordered a dozen wines as part of a birthday present and they just stuffed it up completely. It was despatched 4 weeks ago and just didn't get here. Their great deals aren't great if they don't make it to your door.I bet if they didn't get paid till it was delivered the story would be different.
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Wino18Coombabah
Service extraordinary
Ordered mon deliveredfriday cant ask for better service than that thank you winemarket will be ordering again good prices good service
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- Verified customer
Very Slow
Purchase date, the 4th of the month. Notified on the 16th of the month that my purchase has been shipped.
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muttley48Murrumbateman
The Slowest Deliveries Of All Online Wine Vendors
We are located just 15 minutes outside Canberra in Murrumbateman, hardly what you would call in the sticks. I order wine from various online companies and most arrive within the week. WineMarket deliveries are the slowest by a country mile taking on average just over 2 weeks to deliver. The latest delivery that I am still waiting for is now 4 weeks overdue. I rang customer service, couldn't care less and fobbed me off telling me to ring the courier myself. I have emailed them numerous times and never yet had a reply. I will not be buying wine from WineMarket again and would advise anyone else out there thinking of using this company to think again.
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Savitar
- 4 reviews
- 4 likes
Great offering and delivery service
I am sure there are lots of people that have delays with WineMarket delivery. I for one have ordered from them exactly 6 times and received the order within a few days each time.
Their prices can be very good but you need to know your product prices. Don't be fooled by the email specials, some are good, some not so much. My trick is to keep my eye out for a good deal then wait for their "20% off" or $20 off specials and then buy. Never failed me....
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Brad
- 2 reviews
- 1 like
No wine, no more custom from me.
They said it had been delivered but nothing arrived. Someone was even home at the time. They have not responded to any of my emails - they're not bothered about customer service either.
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AlanSouth East Queensland, QLD
- 6 reviews
Missing wine arrived today
Further to my review below, the "free" 6 bottles finally arrived today.... I received a call from Winemarket last week to let me know that several other buyers had also been only sent 6 bottles because they also missed the small print, and Winemarket was taking the initiative and sending out the other 6 bottles....
So all's well that ends well.....
(Posted: 29/06/2015):
Winemarket emailed me offering buy "Six bottles and get Six free" so I went ahead and placed an order..when my wine arrived there was only Six bottles..
I went back to the offer, and believe it or not...I was supposed to "request" the extra six bottles at the checkout....can you believe it
In big print " buy 6 bottles and get 6 free"
...Read more
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SezJoyPerth
- 13 reviews
- 11 likes
Act like they are doing a favour instead of being paid for a service.
Placed an order 12/6, and today is 25/6 and still no sign of my order. I called customer service and they said there is a backlog and the order might arrive sometime next week. Apparently my case is sitting on a pallet in a train station somewhere for the last week. They did not think to advise customers, and apparently only found out about the delay in their logistics when customers started calling them to complain.
They act like they are doing you a favour instead of delivering the service that they have already been paid for.
Unless you don't care when or if your order will arrive, do not bother with this company.
I've also used Vinomofo, and have not had this issue to date.
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Disappointed Business CuSydney
- Verified customer
Terrible Service!
I made an order almost a week ago for a business and have just been informed that there was a glitch on the website and what I ordered was no longer available. After much discussions and absolute time wasting Wine Market couldn't offer me the same quantity as what I originally paid for even though it was their mistake. Very disappointing that a company could be so inflexible and unaccommodating given it was their mistake. Will not be using them again.
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MazzaSouth East Queensland, QLD
- 5 reviews
Still waiting for order!!!!
omg...just as well I have a Dan Murphys nearby!!!! I have been waiting well over 2 weeks now & I do not live out in the sticks!!! I live on the Gold Coast - cant imagine that I will use WineMarket again. This was a purchase through Groupon...don't do it
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Regular user and extremely pleased with the service and quality of wine provided.
I regularly order from the Winemarket and am very pleased with the swift delivery time. The prices are fantastic and the wine always arrives within the week.
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