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MichaelSouth East Queensland, QLD
- 2 reviews
Excellent Product and Great Service
We recently had a secondary double glazed window installed in our main bedroom window.
The process was easy the install was smooth and we are ecstatic at the sound deadening achieved.
1 comment
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HarrazSouth East Queensland, QLD
Better than expected
Secondary double glazing was better quality than expected. The noise reduction met our expectations. Good quality nstallion. Sales experience excellent, although did have to chase up on an installation date.
1 comment
The Winsulation TeamWinsulation
Thank you so much for your review. We are sorry to hear you had to chase up on the installation date as we try our very best to keep our customers update to date on their order process.
We are very gl... Read more
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KarenSouth East Queensland, QLD
Excellent product from an exemplary business
We had the Winseal Secondary Double Glazing installed in two rooms to reduce outside noise. It worked perfectly and also reduced the heat coming into the rooms. We loved it so much we had three more rooms done. We now have a home environment we’re in control of.
Another major positive is Winsulation themselves. These days it’s hard to come by good customer service and Winsulation got the job done with the appropriate amount of communication. So easy.
1 comment
The Winsulation TeamWinsulation
Hi Karen, thanks for taking the time to leave a review. We love that you have a home environment that you are in control of.
All the best,
The Winsulation team
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RankinSouth East Queensland, QLD
- 3 reviews
Nice smooth transaction
Needed something to keep both noise and heat out from the gallery windows above front door, winsulation provided a double glazed product with a tint that lets the light in and keeps the heat out.
The sales staff and the installation guys were on the ball and did an excellent job
1 comment
The Winsulation TeamWinsulation
Thank you for your wonderful feedback, we really appreciate hearing back from our customers. And as always, we are super happy that our double glazed products have made such a difference.
Many thanks,
The Winsulation team
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Blue MGSouth East Queensland, QLD
- 2 reviews
An Excellent Product For Our Purposes
Our bedroom, with three large windows, fronts onto one of the busier Brisbane city streets.
The difference is fantastic. The service was great and delivery was prompt and efficient. I'd recommend them without hesitation based on our experience.
1 comment
The Winsulation TeamWinsulation
So lovely to hear that our product has made such a difference to your home. Thank you for your recommendation.
Kind regards,
The Winsulation team
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Mans01AU
- 3 reviews
Great product
Good product. Has reduced the noise in a main road living room. Company has excellent communication and kept in contact throughout. I would use again- in fact I did and had an extra window done.
1 comment
The Winsulation TeamWinsulation
So glad to hear that our product has reduced the noise in your living room. Thank you for taking the time to leave your review.
Regards,
The Winsulation team
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Sleep again
Sales and installation guys were excellent . Price was on par or better than all the quotes I got . No product can totally eliminate noise, not even ear plugs, I've tried . But the LARGE barking dog next door's night time noise has been reduced dramatically . I can sleep again !!
1 comment
The Winsulation TeamWinsulation
That's wonderful news! So glad that our product has helped you to find peaceful sleep again Sii.
Regards,
The Winsulation team
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Gina TrasySouth East Queensland, QLD
Secondary windows for high rise CBD apartment - magical results
I live in a high rise apartment in the middle of the Brisbane CBD. I was having issues with noise in general and not sleeping well. The windows are worth it and i have amazing results. I got two bedroom windows done and the difference is very noticeable. You can open the new Second window to listen to the throng of sounds come through the first one, slide it closed and it just cuts out 90% of it. It has reduced traffic sound, general throng of city life, construction nearby. At night its very quiet compared to previously hearing people talk on ...Read more
balconies, cars and alarms etc. They were super professional and easy to deal with. They were upfront about what it would do or not do, instal was also seamless and he vacuumed and left the place spotless and reinstalled my blinds to my surprise. Cant be happier and i know its not cheap but if your sleep quality isnt worth money then nothing is. I think they look really great too. Im super surprised to see any bad reviews, but i can only imagine in a house as apposed to an apartment there is so much gaps etc room for sound to come in that it may not be as effective as an apartment. Best sleep Ive Had in years. This is a real review - Brisbane CBD, feel free to contact me.1 comment
The Winsulation TeamWinsulation
Thanks for the great review, Gina. We are always happy when your customers share what a difference our double glazed products have made!
All the best, the Winsulation team.
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RaySouth East Queensland, QLD
Secondary Glazing - a lot of money for no noticeable benefit.
I'm currently de-installing the tracks for 9 windows to dump after 7 years of putting up with them - the window panes were removed a year or more ago with NO noticeable changes in noise levels by anyone in my household and we are over the added cleaning required. The windows have to be lifted out of the tracks (and they are heavy) to enable cleaning of primary & secondary windows & tracks.
2 comments
The Winsulation TeamWinsulation
Hi Ray
We're sorry to hear that you did not have a good experience with your secondary glazed windows. Most of our customers experience excellent levels of noise reduction with secondary glazing. We ... Read more
would have loved to have known about the issues you were experiencing 7 years ago, so that we could have inspected the work carried out, tested the sound reduction, and provided some cleaning tips.We did notify Winsulation 7 years ago & got no satisfaction. Winsulation would only provide a certificate stating that the installation "should" meet the required specification, not that it "did". And... Read more
as mentioned previously, we experienced no noticeable change to noise, whether we had the windows opened or closed. I've now completed taking out the secondary windows and restoring the window reveals. We are extremely happy with the result minus the secondary windows - wish I'd had the time to do this years ago.Similar opinion? Write a review on ieatwords.com.au!
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VanSouth East Queensland, QLD
Good noise reduction (but needing to do the walls also)
My initial review of this company wasn't a very good one. I had 2 secondary glazed windows installed into my bedroom as a tester before we decided to do the rest of the bedrooms. I wanted to block out the noise of the crows that I have pretty much outside my bedroom window every morning as early as 4.30am in summer.
Although it did not completely cut out the noise of the pesty crows it did make a difference to reducing outdoor noise in general.
Winsulation were kind enough to come out again to check out any weak points and replaced my window...Read more
s with thicker glass although I think the original windows were good too. After speaking with Ray who installed the windows he suggested that the walls likely need insulation to reap the true benefit of the window insulation and I think he could be right as the walls are now the weak point. This is a family business who appear very genuine and caring about their clients needs and their product quality. Their level of service is excellent.1 comment
The Winsulation TeamWinsulation
UPDATE JAN 2020: Thanks for updating your review, Van. We're happy that the windows did make a difference after all, and are committed to ensuring the best solution to our clients' needs, even if it m... Read more
eans revisiting the installation a number of times. ---------------- Hi Van. Thank you for taking the time to provide feedback on your recent installation. We welcome all comments so that we can work to improve our products and services.Similar opinion? Write a review on ieatwords.com.au!
ColinGold Coast
I wish we got Winsulation sooner
It’s been a pleasure dealing with Winsulation from beginning to end. It was a seamless process made easier by Warren who dealt with everything from quoting, ordering to booking. I was a bit hesitant at first because of the cost and it took a little while for the windows and doors to be made, but the crew that installed it were professional and friendly and there was no mess to clean up or painting required when they left.
We were at our wits end because of noisy neighbours and were ready to sell, but the new windows and doors from Winsulation reduce the noise by 70 to 80% and we love living in our house again. Don’t hold off. I'd definitely use Winsulation again in the future and recommend them to anyone.
1 comment
The Winsulation TeamWinsulation
Thanks for the recommendation, Colin. And we agree, Warren is a gem!
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Professionsl service.
Excellent product delivered by very pleasant and professional tradesmen. On time ever time.Left all areas clean and tidy on completion.
1 comment
The Winsulation TeamWinsulation
Lovely. Thanks for taking the time to review us, Cam.
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George
- 3 reviews
Solved our problem
The job was done when they said it would be done .It was even neater than I expected and the job was done cleanly with no mess.Overall I am very pleased with the results and the skills of the installer/\.
1 comment
The Winsulation TeamWinsulation
Thanks George.
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Great all round service.
Very pleased with my new Double glazed patio, guys so pleasant. Happy with price and call backs from Simon. Cleaned my windows which was a bonus... Noise has made a pleasant difference. Would recommend this company. Thank you guys.... Lyn
1 comment
The Winsulation TeamWinsulation
Hi Lyn, we are so glad that you are happy with our team, the product and the installation. Thanks for the review.
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Satisfied.
Prompt and efficient service from first contact to installation of windows, we will now proceed with further installation of glass door as we were extremely satisfied with previous results from insulation.
1 comment
The Winsulation TeamWinsulation
Thanks Sue. Always good to know that our product has made such a difference.
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KeithBrisbane
Customer Service
Install was as expected but a little surprised that payment was due immediately & but even more surprised at their reluctance to attended with issues, mainly 4 years on our locks have all come apart again after being replaced, repaired 12 times (getting an independent lock smith in now).
They replaced one window due to marks in the vacuum which was noticed 3 months after install but the hand print in the larger window they refused to do anything about as they said too much time had lapsed & it wasn’t there on install? Now the seals are falling...Read more
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The most professional organisation I have dealt with in a long time
From the quoting to the final installation, I cannot fault this Organisation. They are, as stated above, the most professional and efficient Organisation I have dealt with in a long time. I would recommend them to any person contemplating the installation of double glazed windows as an aftermarket product.
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Carol anne SheaTWEED HEADS WEST
- 2 reviews
A Job well done, very professional.
After an initial waiting the few weeks as stated in the Contract, the two guys Chris and Justin turned up well on time and got to work straight away. They finished the two windows to be doubleglazed in the stated time.
I thought that they did an excellent job, the windows are so much better and have made such a big difference with dimming the noise of traffic on the freeway and also the rooms feel warmer. The old windows were letting in rain water and cold draughts when we had bad weather.
The guys tidied up when they had completed the jo...Read more
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Good product, great staff and good results
Fortitude Valley can be a noisy place, especially at night. The double glazing does a good job of keeping most of that noise outside. The tradesman who fitted it was helpful and did a good job despite a few problems. The Windows also look good.
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WazzaGold Coast
Disappointing
We were told to expect an 80% noise reduction but the noise reduction would be barely 10 or 20 %. In fact we sometimes think the Winsulation product has made no difference. While any reduction of noise is good what we got is disappointing.
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Questions & Answers
susanasked
Has any used Winsulation to install double glazed windows in a 2 storey brick veneer home? Has it been successful
in reducing noise?
3 answers
Hi Susan,
In my experience, yes. It has been great in reducing noise. We had them installed in our apartment, solid brick with render. On a main road, it did a great job in reducing the noice. Would I use them again? Probably not. The installation was not great, the quality of the products used is not great, and the price is quite high, and the margins are high cos you can really push them down. After sales was OK, but that was more the staff and less management. Management wanted to charge me to come out and fix their problems. So the system of double glazing is brilliant and I would use it again. Just not sure about using that company again to do my windows. Its worth shopping around.
I am very happy with the product. It has made an obvious difference in reducing noise. I have had two separate installations and have been happy each time.
They are quite expensive.
Hi Susan - My name is Mick Jennings and i am the owner and managing Director of Winsulation Double Glazing - After 19 years, some 5000 clients and over 10,000 installations, we sometimes don't always get things perfectly right (although we try) - Regarding the negative comments posted here, I can only say that the content i read does not always match the company record of events and some clients (unfortunately) just will never be happy. I would ask any potential new clients to refer to our website, Winsulation.com.au/testemonials or go to our Facebook page and read the comments there. Alternatively, if you have any queries please call me directly on 07 3356 5133 and i will personally take your call if you mention the product review website. - i look forward to speaking soon.
Regards Mick Jennings
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The Winsulation TeamWinsulation
Thank you for your review Michael! We are so pleased that your experience with us was easy and your install went smoothly! Enjoy your new Double Glazing.
All the best... Read more
The Winsulation Team