376 questions from our users
Ivy Z.asked
I placed my order 11/05/2019 and it shipped 11/06/2019. All of the items were in stock. However now, 11/17/2019, it still says that the origin post is preparing shipment. My tracking number is LD021928440HK. Can someplace please explain to me what's going or how much long it'll take?
No answers
Yerli R.asked
Hello, how does a package arrive....they put it on the mail box, leave it on the front door or you have to be in home ??
No answers
Raksa P.asked
My order is 7-14 days but right now its over 1 month already and it's still not arrive yet! Could anyone tell me how long could it be?
No answers
jjeunggukasked
Hello my order number is 12927401 but I haven't received my tracking number yet. Do you know how long it will take until the tracking number is displayed?
No answers
vanyaclaire72asked
order number- 12890458
I made an order with one of my items having an availability of 7-14 days, but its been more than 14 days and its still processing? the estimated delivery time was also 3 days ago and I used express shipping, just wanted to know when it is able to be shipped.
2 answers
hey so update : i received only partially of my package. the one item that had the availability of 7-14 days says its ready and in stock but they didnt ship it with the rest of the package.
I have the same problem rn. Can I know how long did it take them to ship the item that had the availability?
Asta N.asked
When I try and check out it says my card is invalid. I have check it 5 times and it is the right number from my card. This happens on both website and app. What should I do?
No answers
Noor. Aasked
I was at the checkout and tried ordering with my card but then it said the card was unavailable for some reason but when I tried checking if the money was taken from my card, it said that the money was taken, I don't know how to get my money back now can someone help me?
1 answer
YesStyle R.YesStyle
Hello Noor,
We're sorry for this inconvenience! Please contact our customer service at
They'll be more than happy to help you with a refund. Thank you!
Regards,
YesStyle
Michelle T.asked
order number- 12812315 I made an order for my trip to korea and one of my items had an availability of 7-14 days, however its been more than 14 days and its still processing? I used express shipping and was just seeing when its going to be shipped as im out of the country, thanks
Misaasked
Hi I had ordered 2 items from yesstyle. On the website it's showing that my order has been shipped but it's not delivered to me yet and there is no tracking id available. Can you please provide me with my tracking id? My order id is 12866834.
2 answers
Same situation
YesStyle R.YesStyle
Hello Misa,
Some shipping methods might not include a tracking number. If it does come with tracking, this information will be updated and active 3-5 business days after your order has been dispatched. Please find out more here: https://www.yesstyle.com/en/shipping-rates-delivery/help/section.html/hsi.732
Thank you!
Regards,
YesStyle
Uyển Nhi Đ.asked
I ordered two clothes on yesstyle but I put incorrect postal code, right address! What happen with my items?
No answers
supergirlsabitaasked
So I Bought 5 Things On YesStyle And One Of My Item Was in stock so I was waiting. Then today it said cancelled so Am I going to Get My Other 4 things that was not cancelled(?)
No answers
Brianna D.asked
It says my Yesstyle order is on hold, I have checked my bank and the money has been deducted. I have messaged customer support but they just email back saying I need to pay AGAIN on paypal?
2 answers
i have te same problem, did you recieve your order?
My bank held the money for about a week until it was put back into my account. During this time I emailed yesstyle and they told me to reorder my items and sent a link for it. So I repaid and reordered and it worked. But I think I'll use PayPal next time.
pang m.asked
My order number is 12740051. I ordered it on August 30th and payment is confirmed in my email but now I can't see my order in the order history??? I paid over $70 for it, I'm so worried so please check for me...Also Yesstyle glitched and I have to sign in again today, really what is happening......
No answers
Niklasasked
Hi there, my ordernumber 12681952 has one item (1074867053), thats beeing delayed. What can i do? Thank you
No answers
kurochi c.asked
Hello! I've been ordering from yesstyle for over 4 years now, but recently my latest order has a missing item! It's a ring, that was said to be included in package but when it arrived it was nowhere to be found. Would it be possible for yesstyle to send me a replacement? Or will they just refund me? I really have no use for a refund, but can't find any information on yesstyle about missing items policies! Order number : 12517473
1 answer
YesStyle R.YesStyle
Hi Kurochi,
We're sorry that you received an incomplete order. Please contact our customer service team at with your order number, they'll arrange a reshipment with you. Thank you!
Regards,
YesStyle
Konstanza V.asked
Hi my order said to have been shipped already (one week ago) but it has not arrived yet, and there's no information of the shipping agent as to know who "received" it at least
order number: 12535378. Any help?
2 answers
For me it usually takes a very long time to receive my package, I ordered 1 month ago and was shipped 17 days ago and I’m still waiting for it to arrive. I also didn’t receive a tracking order, I live in the UK by the way. I hope this helps :)
YesStyle R.YesStyle
Hi Konstanza,
The estimated delivery time depends on your region and shipping method. Please see the link below:
https://www.yesstyle.com/en/shipping-rates-delivery/help/section.html/hsi.732
If your shipment exceeded the expected timeframe, please contact our Customer Service at They will be able to track down your order. Thank you!
Regards,
YesStyle
Shagun thapaasked
Why my order is still on hold?
My order number is 12614755..when will my order get delivered? I've placed the order from this email id [email removed]
2 answers
YesStyle R.YesStyle
Hi Shagun,
Please contact our Customer Service at
They have access to your order information and will be able to assist you. Thank you!
Regards,
YesStyle
hey did you recieve your order ?
Emely D.asked
my order number is 12516855
why hasn’t my order come when its been a very long time since I purchased? ;(
No answers
Jeon G.asked
Hi! I ordered a few items on 07/20 of this year. My tracking number is 9261290234824220088400. Could you please update me on the shipment of my package?
No answers
Hannah D.asked
could you please give me my tracking number? my order number is
12514936
No answers
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