376 questions from our users
Nuur R.asked
My order number is 11919501. Soo the stuff came to the country but then in the track writes ”the delievery is unsuccesful” like are the stuff gonna go back to the yesstyle shop? Im i gonna get them? Or even the money? And idk why like were there problem with the address or what and i have been waiting sooo much kinda more than 3weeks. Like pls help me i want them i need them. And sorry for my very bad english.
1 answer
If the delivery was unsuccessful, then your parcel should have been taken to a depot where you'll probably have to pick it up no? at least that was the case for me when one of my orders could not be delivered.
Barb P.asked
Hey could I cancel two orders I’ve placed that are on hold?
ankita s.asked
Hi this is my order number: 11920827. It showed shipped on the 13th april 2022 but I have not received it and the tracking information has not been updated at all. I called india post to enquire about the parcel if its stuck at the facility but they said they have not even received the parcel.
I am quite worried and upset because I have always ordered from Yesstyle and have never had any problems. Please give me an answer?
2 answers
YesStyle R.YesStyle
Hi Ankita,
We're very sorry to hear! For security reasons, we will not discuss customer's order details in public.
Please kindly contact our customer service at
Thank you very much!
Regards,
YesStyle
Whats that on hold mean even the last 4 items that i ordered?
Brookasked
Hello, I was notified that my package was delivered at my mail box, but I for some reason don’t see it. Any help?
1 answer
YesStyle R.YesStyle
Hi Brook,
Please kindly contact your courier or local post office for the fastest updates regarding your order.
If your parcel is lost, please alert our customer service and they will be able to assist you!
Regards,
YesStyle
Brookasked
Hi
I was wondering if I would get my package after it processed through the facility in China? Here’s my shipment number 11046649
2 answers
My shipment number is 11046649
YesStyle R.YesStyle
Hi Brook,
Please kindly contact our customer service at
You may also find order updates in the Order Tracking page of our website and app. Thank you!
Regards,
YesStyle
Lanieasked
My order number is 11940352
I want to ask if it's been shipped? Thanks
1 answer
YesStyle R.YesStyle
Hi Lanie,
Please kindly contact our customer service at
You may also find order updates in the Order Tracking page of our website and app. Thank you!
Regards,
YesStyle
Mirhan K.asked
Plz I ordered certain items from yes style and till now it is on hold
I need it urgently please
I don't know what I can do and send several Emails to customer service and CEO but no further help
I will lose my confidence with my clients
Any help plz?
3 answers
YesStyle R.YesStyle
Hi Mirham,
Sorry for your inconvenience! We're not able to discuss your order details in public. If your items exceeded their estimated processing time, you may contact our customer service to cancel those items for a store credit refund. Hope this helps!
Regards,
YesStyle
hey can you please update me on your situation i have the same problem
My problem solved. This is honestly atrusted website.wait and it will come you soon, don't worry
Annaasked
I've ordered over a week ago and there hasn't been any mail sent. Has it been shipped yet?
1 answer
YesStyle R.YesStyle
Hi Anna,
Please see the Order Tracking page on our website or app for a status update of your order. If you require assistance, please contact our customer service at
Thank you very much!
Regards,
YesStyle
Ejayasked
Hi, my order was on its way and now its told that my address is wrong? I ordered from you before and it was okay? And nobody called me either? Where is my package? BYL51842
1 answer
YesStyle R.YesStyle
Hi Ejay,
For security reasons, we're not at liberty to discuss your order details in public.
Please kindly contact to arrange reshipment of your order. Sincere apologies for your inconvenience!
Regards,
YesStyle
Imane M.asked
My order number is 11826734 and my email is [email removed] and I don't have my tracking number Why ?
1 answer
YesStyle R.YesStyle
Hi Imane,
Thank you for contacting us.
Standard shipping methods to Regions IV-VII do not have tracking. To find out what region your destination falls under, please see the "Shipping Rates" section: https://www.yesstyle.com/en/shipping-rates-delivery/help/section.html/hsi.732
If your shipping method does come with tracking, this information will be updated once the tracking becomes active.
Regards,
YesStyle
arya k.asked
i am a size 12 for pants will the clothing fit me?
1 answer
YesStyle R.YesStyle
Hi Arya,
As sizing varies from brand to brand, please check each item's product page for measurements of each item. Thank you.
Regards,
YesStyle
Linian Y.asked
I wish to exchange an item and contacted the customer service but I forgot to put its catalog number, should I resend a message?
1 answer
YesStyle R.YesStyle
Hi Linian,
Our customer service team should be sending you a follow up message for the exchange. If you did not hear from them, please resend a message. Thank you!
Regards,
YesStyle
Belleasked
I order 2 items from YesStyle and the shipping info says the item number is cancelled and I need to contact the sender. But on yesstyle it says my order has an exception. I also checked the tracking number on Australia post and it says that my parcel is on it’s way, but the recent update says item number cancelled, contact seller. So I am not sure what is happened order number 11728820
2 answers
I'm sorry, I do not work for YesStyle, so I unfortunately cannot answer your questions. Have you tried to contact YesStyle about your order?
YesStyle R.YesStyle
Hi Belle,
We're sorry for the confusion. Our customer service team has explained that your package has been shipped normally and was not canceled. Thank you for reaching out!
Regards,
YesStyle
Goun L.asked
Hi yesstyle,
My order number is 11662944.
My order says its been shipped 9 days ago but Canada Posts says it still hasnt recieved a package. Is this normal? When will Canada Post be able to track my package? Thank you
1 answer
YesStyle R.YesStyle
Hi Goun,
For order updates, please kindly contact our customer service team at
Thank you!
Regards,
YesStyle
Lylylyasked
Hi, my order number is 11609648. I ordered it on January 21st, 2022. It's been a month and my order is still processing. When will i receive it? If not, will I get my refund?
Thank you.
No answers
Sbhutia ..asked
Could you please provide me the tracking number . My order no is 11678572
No answers
Chi T.asked
Hi
I ordered a few items on yesstyle but it got resend to the owner and is there anyway I can contact the owner? I’m happy to pay for shipping fees again
1 answer
YesStyle R.YesStyle
Hi Chi,
Please contact our customer service team at for a follow up. Thank you!
Regards,
YesStyle
kashish a.asked
I got an email on 2 February that my order has been shipped and it's been 8 days no tracking number was updated despite choosing express shipping. My order number is 11659698, it was my first order honestly very disappointed with the service no contact number is provided where I can call. Please assist?
No answers
Bookgeekasked
My order number is 11647001
I still have not received a tracking code even though i ordered this on January 31 and it has been 10 days. When can i expect this item to be delivered?
No answers
itishree G.asked
Hi YesStyle, I have been tracking the status of two ordered (11612142 & 11612238). Tracking history does not say anything about the status since the last 5 working days. Please help me with the current status delais on the delivery of the items ordered.
No answers
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