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Zodiac CX35 Questions & Answers (page 2 of 2)
29 questions from our users
Stuartasked
I have a 3m wide x 6m lap pool with a 2.1x2.1 ledge(for the kids) would you recommend this or the Zodiac vx40? thanks
1 answer
Yes definitely. My pool is 12m x 3m and has a long bench seat which it gets up onto and cleans.
DG1980asked
Is this product still current? I cant find it on the Zodiac website?
1 answer
Customer C.Zodiac
Hi. Yes this is still a current product. It is sold exclusively through Pool & Spa Warehouse. Thanks.
Mikeasked
Hi just bought the cx35 and looks great, but I was under the impression that it had a timer and 6 control cleaning settings. I see there is a +/- 0.5hr cycle duration button. How long is the original cleaning cycle?? I thought it could be set to come on at a specified time?? Thanks. Mike
1 answer
Customer C.Zodiac
Hi Mike. The CX20 has the following:
15m floating cable suitable for pools up to10m x 5m
2 cleaning settings: Floor only 1hr30 or Floor + walls 2hrs
Push n' Go - easy access to filter canister
David Tasked
How does this unit compare with the M500 from Maytronics ?
No answers
Timasked
Hi, I’m just wondering if I order a zodiac cx35 today or tomorrow is there still a chance to redeem the Father’s Day special of 10% off? Thanks
1 answer
Customer C.Zodiac
Hi Tim. May I ask where this other advertised? Thanks.
centralianasked
Is this the equivalent of the Barracuda Captura or is the Captura the same as the CX20?
1 answer
Customer C.Zodiac
Hi Centralian, The CX20 is a similar unit to the Captura. The Captura is exclusive to Bunnings. They can help you with any pricing etc. Thanks.
Chris Basked
Hi there,
My CX35 is five months old I use it about once a week or once a fortnight, the last couple of times I have used it, it has thrown the right drive track completely off of the cleaner, wondering why this is happening and is there something that can stop this from happening? I have a 10m fibreglass pool
Regards
Chris
2 answers
Customer C.Zodiac
HI Chris. Thank you for reaching out. Without seeing the Unit it is difficult to say 100%. Your Unit is under warranty so our Customer Care team can arrange to have the Unit picked up by Courier, repaired and returned to you. Please call 1300 763 021 and let the team know we asked you to call. Thanks!
was there any further word on why it threw its track off as mine has done the same thing and it has been a very poor "climber" of the pool wall. pretty disappointed actually, wouldnt buy it again.
Leo.Vasked
HI, I am currently looking around for a robotic cleaner for my 11m x 4.5m fiberglass pool. My local pool shop has some robotic cleaners which are out of my price range, hence how I came onto your website. I currently have got a Zodiac Barracuda cleaner which would have to be about 20 years old, it is costing me too much to run as it needs to be on for many hours each day to keepthe pool clean. The questions that I have are: 1. As I am in Canberra do you have an agent in Canberra? 2. What is the main difference between the CX35 and the CX20?
Regards,
Leo.
2 answers
The data sheets will tell you the difference I have the cx35 great on filtration very through
Customer C.Zodiac
Hi Leo, Thank you for reaching out and for your interest in the Zodiac Cleaners. Here is a link to the Dealer Locator - https://www.zodiac.com.au/find-a-dealer
The Website also has all the specifications you need to make the best decision. Please call us on 1300 763 021 if you need any further information. Thanks.
K Hicksasked
I just got mine a few days ago but it does not climb any higher then my fibre glass lip around the middle of pool nor does it go up the stairs and clean like it states it does so I. That regard we are very disappointed.
In regards to the bottom of the pool it does a fantastic job.
Yes all my levels are fine and there is no reason other then it doesn’t do what is is made out to do.
1 answer
Customer C.Zodiac
Hi, Sorry to hear that you are experiencing these issues with your new Cleaner. May I ask if you have spoken with our Customer Care team? Thanks.
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