??!

6 questions from our users

Iestyn T.

Iestyn T.asked

Online store

I want to replace the switch that came with the AKLL-HARPNP001 harness with a 12v push switch so it matches the dash. Not sure what the three wires are on the back of the supplied switch, and which cables are which? Active - Relay - Earth - Dash power etc..



2 answers
Iestyn T.
Iestyn T.

Cables in the wiring harness are Blue/Black/White

Iestyn T.
Iestyn T.

So answered my own question after a bit of detective work with the multi-meter
Blue is the Active
Black is the Negative
White is to the relay
Wired in a OEM push switch and all looks MINT.

Hope this helps someone else.

Flip

Flipasked

Online store

Silly question re the battery box. I've been running my fridge off the battery (for several weekends & it worked fine) with the switch in the OFF position. When should I have the switch in the ON position? When I'm checking the volts or actually using it to run a fridge?



No answers
Malcolm S

Malcolm Sasked

Online store

I have purchased a pair of 7" slimline led spotlights without the wiring harness,
On the Deutsche plug there a 1 & 2 on the side,which one is positive & negative?
Thank you.

4 answers
4WD Supacentre
Customer Service4WD Supacentre

Hi Malcolm,

Unless you have removed the wiring from the plug, it should only socket in one direction (designed so you cannot plug it the wrong way)

Regards,
Tamara



Malcolm S
Malcolm S

Thanks for your reply Tamara,but I don't have a deutsch plug on my existing spotlight wiring that's why need to know which side is the positive & earth on the female plug on the new spotties.

Ryan F
Ryan F

Hi Malcolm, they are LED and will only work one way. You won't damage them if you do it the wrong way.

Steve

Steveasked

Online store

I bought a big daddy dulux swag with 70 ml mattress when i opened the mattress it hasnt expanded and is still shriveled up.

3 answers
4WD Supacentre
Customer Service4WD Supacentre

Good Afternoon Steve,

If possible are you able to send through an image to [email protected] along with your order details and I can assist further with this.

Thanks - Samantha

Steve
Steve

Sent you photos and connote yesterday

Karen
Karen

We have the same issues with self inflating mattress it was awful to sleep on last night

I’ve heat sent an email hoping for an easy fix as we are camping in Coffs for the next 10days

Stacey

Staceyasked

Online store

Hi,
I placed an order on Monday 7th January for a Big Daddy Deluxe Swag. I was eligible for be freebie, so I selected which one and I have received that. I have heard nothing about the swag. When I go online it says that the swags are in stock and ready to be dispatched. (Although this is obviously not the case) I finally got through to customer service after many phone calls. The lady couldn’t really give me any more information, just that the swags are coming in at some stage. I have sent many emails with only automated emails in reply with not much help at all. The money was taken out of my account instantly but like I said I have not received any information about the swag whatsoever. I bought this for a present and I have failed to give it on time due to it taking so long to get here! Can you please give me some sort of indication of when it will be here, otherwise I may have to request a refund and purchase elsewehere. Thanks

1 answer
4WD Supacentre
Customer Service4WD Supacentre

Hi Stacey,

I am sorry to hear this and apologies for the delay in reply. If you still require assistance with this please email [email protected] with your order details including the name, contact number and email address on the order.

Regards,

Samantha

Jake h

Jake hasked

Online store

I bought a HUD display from Kings and I plug it in and have made sure my cigarette light has power running to it and everything and it won't turn on any ideas??

1 answer
4WD Supacentre
Customer Service4WD Supacentre

Good Morning,

I am very sorry to hear this and apologies for the inconvenience.. You are more than welcome to submit a warranty claim to get this resolved. Submitting one via our claims portal is the quickest and most efficient way to get this resolved as soon as possible.

You can file a claim via our claims portal >

https://service.4wdsupacentre.com.au

Uploading photos/videos do assist with the claims team in processing the claim quickly and more accurately.

Once the claims team have assessed the warranty claim they will be in contact with a resolution/ask for further information via email within the next 1-4 business days. Please note items such as compressors, fridges, power tools, roof tent tents, electrical devices and generators may require an assessment to be conducted at our Lawnton warehouse.

Alternatively, I can place a claim for you within 48 hours - please, if not included in the original email attach any images/video of the faults and your order details.

Please let me know if there is anything else I can assist with.

See all 4WD Supacentre questions

Get an answer from our members and 4WD Supacentre representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.