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Told lies that the car had been 100 point check before put up for sale .hahaha !!
Told that 100 point safety check had been done our 10000 ks service was due so we had AHG do the service
Then told that the power steering fluid was black in colour meaning urgently needed changing,brake fluid was also in urgent need of changing,3 out of the 4 shockies were leaking and needed to be looked at or replaced ??? This was their 100 point safety check ?? Rang the service manager hahaha !! (puppet on a string) .Said he would look at the service records !!! Not a phone call back, but the good part is we won't be going back. Stay well clear !!!
Paceway Mitsubishi,
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frustratedwa, 6164
- 5 reviews
- 9 likes
Stay away from this con group
Promised $1000 discount on a new Kia Cerrato on the last day of the sale by Cannington Kia WA (Now bankrupt!) but owned by AHG con group, still operating with impunity. Once I reached there with the money, was told the deal not possible. I was unable to go to other reputable dealers who had offered the same price, which by now I had refused and time running out. The product being new and not sure how well it would work, I asked to pay for additional extended KIA Motors manufacturers warranty for peace of mind.
What they did not clarify...Read more
was that they were selling their own junk AHG policy and not Kia Motors. Turns out KIA Motors themselves extended the warranty by 2 more years free of charge but AHG (under stewardship of Mr Hall) now refused to refund me for the redundant AHG policy. Which meant I had to have all services at AHG motors only from then on. The AHG Kia Cannington I bought my car from had closed down after 1 service. I was forced to go to any another AHG dealership- non Kia- as there was no KIa motors close by. They sent me to TITAN FORD instead for a KIA warranty service as that was an AHG dealership! Every time I went to Titan they would add up a few hundred dollars for unnecessary optional service without even asking me; sanitizing and deodorizing air system in my new car for $300? Wheel alignment on new car optional? so on and so forth. Asked repeatedly to refund me money for the useless AHG extended warranty as I was already covered by FREE EXTENDED KIA MOTORS WARRANTY. REFUSED TO COOPERATE. Not only that, now as the car was being serviced by TITAN FORD and NOT KIA MOTORS, KIA's roadside free roadside assistance was not valid either as the services have to be done by KIA for it to be valid and which AHG would not allow me to do as they were pushing me to other AHG dealerships instead! WHAT A CROOKED WEBB THEY WEAVE, DESPERATE BUSINESS, STAY AWAY FROM THE WHOLE GROUP, I WILL.
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Poor servicing
Ahg have serviced my car under extended warranty what useless all 4 shockies have needed to be replaced not that they picked up on it i have a slight shudder in front end not they picked up on it they tell me exhaust hits diff what crap then they want to take engine out to do rear main $2500 quoted. Automasters $350 engine stays in car how they have a business is beyond me. Will never use or buy from ahg dealer again that's ahg Bunbury hopeless.
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ManniPerth
- 2 reviews
- 5 likes
Don’t go to easyauto Joondalup/ Edgewater
Unexpected behaviour from the staff member when it come to finance, being told your contract will be this much included 7.89 finance percentage after I sign it here come the another 2500 with fee and charge misleading customer .would not recommend
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Terrible and misleading information
Brought a used car from AHG, after being told on late Friday afternoon (4-5pm) i was able to take the extended warranty off before finance was approved, called Saturday morning to remove the warranty to be told yes not a problem, called Monday and was assured it wasn't a problem. Went to pick to car up Tuesday and was told i was pre approved for finance on Saturday (hadn't actually signed any finance documents) and there was nothing they could do, sat down with managers and dealer principals for nothing to budge and threatened with litigation t...Read more
o get out of contract. Terrible service and misleading information, have already been back within 2 weeks of having the car to fix problems and will have to back next week for more problems. Would not buy a used car or any car from AHG again, dreading the time it needs a service to see what happens then!Similar opinion? Write a review on ieatwords.com.au!
Gerard McManusPerth, WA
- 2 reviews
- 2 likes
AHG Clarkson Servicing - a shocker!!
Took my cars to AHG for servicing for years. After a service, they had to jump-start my car and said it would be OK by the time I got home. Next day it was dead. I opened the bonnet to find the battery terminals were in a badly corroded state, yet the report was ticked as 100%. I stopped using AHG after that. Now questioning if I will ever use them for car purchase again.
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MikPerth
Don't buy from Easyauto123 (AHG) Joondalup
We paid $50k for a Landcruiser Sahara, after having 2 pre-purchase checks. It lasted 3.5 months (6k kms) and the big end died. requiring another $30-$40k for an engine re-build or a new engine. Went and spoke to them and they are not interested. AHG are so big, they don't have to care. You are just a number, don't expect good customer service after you've parted with your money. We've young children and have been left in a terrible situation financially. The warrenty on used cars is a joke & they are just after your cash. We've taken it to Consumer Protection but they'll probably just tell us the same. I'd hate anyone else to end up in the same situation - avoid Easyauto123 at all costs, unless you are prepared to waste your money.
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AHG/DAIMLER TRUCKS IS SENDING MY COMPANY BROKE
I was charged $13,000 to fix a fault on my truck. I had to pay before collecting but soon found to have the same fault and now tgere is a nee fault to add to tge original fault.
Now i am 2 weeks off tge road totaling losses of about $27,000. Has cripled my business and my kids cant eat. DISGRACE...AND GUESS WHAT? MY TRUCK IS STILL BROKEN
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Titan Ford / AHG
Purchased vehicle from Titan Ford, less than a month later suffered major fault. Now going through ACCC as dealership no longer considers customer as a core value. Will not be purchasing another vehicle from them again.
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AWK
- 2 reviews
- 6 likes
Stay Away From Ahg Rockingham Mitsubishi
Stay away from ROCKINGHAM MITSUBISHI. Wow what can I say. I bought a car took it for a service. Only to find out that they only tick boxes and give you the car back nothing was touched. I was charged as if it was a major service. I could probably get a major service done cheaper than that. I was given a hire car, they said the hire car was not going to be charge yet they did charge me for it and said they will credit it on the next service. Worst of all make sure you leave nothing in your car my navigation cd went missing. They also took out my...Read more
9 pin connection which they said it never existed. I also reviewed them on the facebook page which they have taken of and started a complete new page. LOL quite funny actually because now they only have a few post.Similar opinion? Write a review on ieatwords.com.au!
laura 1975
- 6 reviews
Easy auto 123 joondalup
The car sales people here lie. We brought an car here and were told they would extend the rego for 3mths. This didnt happen. After walking out (we paid cash for the car) and realising the contract didnt include the extended rego i called to work out how to fix these. Serval unproductive calls later, the manager warren told me too bad, its not in the contract so my word vs theirs. I will never buy another car from there again.
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Car service standard
This is my first time to AHG and never ever will go again, no complimentary wash and vacuum and they charge the same as other dealers. It's a pure deception $159 special.
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AllanPerth, WA
- 2 reviews
The worst car buying experience ever!!!!!
I had dealings with Challenger Ford in Rockingham. Never again EVER!!!!!!!! They have a sticker on the front window stating 100 point safety check. I test drove 2 FG Falcons that had " been workshop tested "
One needed the rear brake discs skimming, I pointed this out to the salesperson on the test drive. His reply was " the workshop will fix this before you take delivery". I took delivery some 5 days later & the problem was still there so had to drive some 65k return to have the brakes fixed. Also had some paint repairs, we won't talk abo...Read more
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Summerfieldsperth
- 3 reviews
- 2 likes
absolute rubbish poor customer service
After my dealings with them I'm recommending to all friends and work colleagues I work with in three large mines to stay clear of them and there warranties are not worth the paper there written on.the 2 dealers of there's I dealt with I wouldn't trust with a pushbike.
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Terrible terrible!
Absolutely HUGE mistake on my behalf signing on for this.
Australia wide actually means within its locally serviced area.
If you do move and find a way to cancel, after several months fighting I got paid out pro-rata.
I was in the "service area" for 5 months, had a 5 year plan. So you would think I would be entitled to most of that back, nope about 30-40% with their "devaluation"
Never EVER use their services, stay away.
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Lidoperth
AHG $2000 excess insurance clause
AHG car dealers want potential buyers to sign the insurance clause to accept $2000 excess which is excessive if the accident is due to customer's fault (how is this defined?) when customers want to test drive a car even with their employee sitting next to you. I have 40 years of good track record of driving experience. This is unpalatable considering the customers are here to spend thousands of dollars. Can anyone please advise how to find non AHG dealers in Perth? I would rather not give my business to AHG.
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Pok N
- 5 reviews
Worst experience ever!!!!!
Why buy from a dealership that changes its mind every time you talk to them and none of the workers know what is going on. They lie so much that you feel sorry for them. What a job. Rockingham Mitsubishi AHG
Stay away from them. Just so you know when you try and write a bad testimonial on the AHG Rockingham Mitsubishi it never appears to get posted. HHMMM Curious
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JamesPerth
Horrible Service from AHD dealer and AHG
Car buying turned into a night mare. Avoid purchasing from AHG dealerships. Big dealership means nothing. Customer service none existent. Read everything before signing. I got warned by my friend but didn't listen. If you are coming from a distance and got a verbal confirmation of a price don't trust them or don't tell them that you are coming from a distance otherwise they say the manager found out about the price and wont allow me to sell it at this price.
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AkmPerth
- Verified customer
Don't buy a vehicle from this company if you expect to get better service than anywhere else.
Extended warranty is not worth anything and the fixed price servicing doesn't include your logbook services if you are buying extended warranty. The dealer principles run everything and AHG head office has no power or authority over them. They are rude arrogant.
Read everything you buy because the extended warranty is not under AHG and it is under a third party.
Hand ball...
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