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Reviews

3.8

266 reviews
5
(173)
4
(18)
3
(4)
2
(3)
1
(68)
  • Product Quality
    4.7 (152)
  • Return Claim MadeYes (5) · No (182)
  • Shipping
    4.4 (106)
  • Customer Service
    5.0 (3)
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Reviewer Photos & Videos

Peter G.

Peter G.South-Eastern Region, NSW

  • 2 reviews

Product not delivered

published
Shipping
Return Claim MadeNo

Good Service and Quick Delivery

published

Ordered several parts online. Most were in stock but one was listed as not in stock. The not in stock part didn't take long to arrive and delivery time was quick once it did. Communication throughout the process was also great.

im s.

im s.South East Queensland, QLD

  • 2 reviews

Victa GVC160 19" Mulch Plug

published

I was looking high & low to find a Mulching Plug for my mower, All Mower Spares officered some possible options.
I ordered the part that suited my mower from them & it was delivered promptly.
They have been through Fires, Floods & other hassles, and they still came through, Give them a hand of applause & use them for your mower needs.
TWO THUMBS UP!!
imsharp.
P.S. was offered incentive to post review, however I wouldn't have use it.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Jonathan

JonathanDarling Downs, QLD

Purchase items elsewhere!! Bad service.

published

Purchased parts online with a wait time of 2-3 days which has turned into 4 weeks. Have tried repeatedly via phone and email for a refund with no luck. Have been forced to take it up with fair trading. Please avoid this business..

Product Quality

No Problem

published

Hey guys, unless you want people to be critical about the things they say, reduce the number of words required.

Items arrived as ordered, in a timely period.

And three more words!

Product Quality
Shipping
Return Claim MadeNo

Perfect had item and excellent price

published

Item fitted perfect. Great postage time and communication through the process. Will definitely be placing another order for parts with these guys. Thank you for making it such an easy process

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

What more could I reasonably expect?

published

I ordered 2 items.What I received was what I ordered,in reasonable time,complete with info about order and timing
What more could you expect?
The box said I needed 30 words,what nonsense,I have said what is important

Product Quality
Shipping
Return Claim MadeNo
Graham Nightingale

Graham NightingaleSINGLETON

  • 5 reviews

Poor service and communication.

published
Product Quality
Shipping
Return Claim MadeNo
Pete

Pete

  • 2 reviews

Exactly what I ordered

published

Easily found the part required from their website, placed the order and was continually advised as to when the part would arrive. Being over $150 it was freight free which is a bonus. After placing the order I received it within 7 days as we are in Central Victoria. My Gravely is now back in action which I repaired myself and made a huge saving over what I was quoted. From now on I’ll be happy to buy all my spare parts from All Mower Spares.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Frustrated

FrustratedWide Bay-Burnett, QLD

  • 2 reviews
  • 1 like

Thank goodness!

published

I live in the bush so anything I need for the mowers I have to search and order over the internet. All Mower Spares have their website set out well for searching for "that part." I have also found that by emailing them if I'm not 100% sure they reply and assist very quickly. They keep you in the loop via email when you order parts as well so you know what's going on.

Return Claim MadeNo
Stephen

StephenGreater Melbourne (Metropolitan), VIC

After delay very good.

published

There was a delay over jan/feb time, due to flooding. Communication was good and an explanation for delay given promptly.
Received part after their issue was fixed, which was quite quick and was exactly as ordered.
Happy with company and will use again.
Offered free shipping for two years for positive review, but I hope I won’t need a part in this time so, not really much of incentive to give a positive review and hasn’t influenced the review.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

sahri

sahriCentral Queensland, QLD

  • 26 reviews

Steer clear at all costs. Sometimes family owned/operated and Australian just isn't worth supporting!!

published
Product Quality
Shipping
Return Claim MadeNo
Mat

MatPerth, WA

GREAT SERVICE

published

ordered and paid for my parts and they were delivered on time, they kept me in the loop from time of order to when i received my order, great service guys,

Product Quality
Shipping
Return Claim MadeNo
jorgyson

jorgysonSouth East Queensland, QLD

Right price right parts

published

AMS does a great job of providing the right parts at the right price. They are flat out and are sometimes hard to contact. They however give great advice and deliver the products you are after every time. Love their dedication and efforts.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great Website, Best Online Store

published

All Mower Spares are a great family run store, I have ordered from their online store several times and have been impressed with the service. Would highly recommend them A+.

The reviewer stated that an incentive was offered for this review

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Troy

TroySydney, NSW

Great service.

published

Great service guys. Even when we had those crazy floods and storms, you still managed to deliver my parts on time. The new lady was very helpful to me as-well. Cheers.

Product Quality
Shipping
Return Claim MadeNo
Paul

PaulSouth East Queensland, QLD

Useless. Dont go there. No communication

published

Ordered blades a month ago. 2 emails no response. Call, waited patiently, got to the front of the queue only to be told they were busy and couldn't take a call. Still empty handed

Worst company it has ever been my displeasure to do business with

published

I asked did they have the part in stock, said yes. How long before I would receive it, said a few days. I paid on January 15 Now March 4 No part, no money return, no communication, though I have made phone calls and sent many emails

AlexG

AlexGMid North Coast, NSW

Source for genuine Rover parts

published

One of the only reliable sources to purchase genuine parts for older Rover Colt mowers. Parts I needed where in stock and staff were quick and helpful when contacted. Will continue to buy replacements parts (new set of brake pads next).

Product Quality
Return Claim MadeNo
atlantics

atlanticsSydney

Very poor customer service and communication

published

Placed an order on line and assured the order would arrive soon. After the 2 weeks mark, called and enquired about the order, was advised that it was in back order. The following weeks and thereafter, it was basically the same answer (advised that they would follow up with their supplier but still nothing and no communication). At one point, they advised a big shipment had arrived on a pallet but still nothing (and no communication). They did apologize about the delay and offered a free delivery. Finally, I called them again after nearly 7 weeks from the order date, the order arrived and picked it up myself the next day.

Would not recommend.

Return Claim MadeNo
Page 2 of 14
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Questions & Answers

Graeme S.

Graeme S.asked

All Mower Spares

Can you help with piston rings 45.2mm 2mm thick for 1954 Japan engine

No answers
Vicki

Vickiasked

Online store

Im after a cooling fan for transmission hustler sport 48”

1 answer
All Mower Spares
Customer S.All Mower Spares

Hi Vicki, please confirm your model number and our team will look into this for you.

Russell B.

Russell B.asked

All Mower Spares

Hi i put my order in 2/1/20 knowing you didn't start back till 6/1/20 i have emailed 4 times to see where my order was at, as i wanted to add to this order but still no reply, so now i'd like to know where my order is as its been a month & I have had no response from All Mower Spares. My order #001027175. Your earliest response would be appreciated thanks.

2 answers
mr weston
mr weston

The part may be on backorder. Or similar. Did u create and account by anychance.
I dont work for all mower spares but have used them a few times. My last order took awhile to ship as it had to be ordered in.
When u ordered you would of recived a couple of emails one may of been an awaiting fulthfilment also maybe check your spam/junk folder as these emails sometimes go into that folder.
Cheers
Duncan
A user of all mower spares.

Russell B.
Russell B.

Yes i have account with them i have bought from them before, but when i sent them a email they responded, this time i have sent them 4 emails no responses and its been a month .

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