Allcastle Homes (page 2 of 5)
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- Pre-Construction (31)
- Mid-Construction (27)
- Post-Construction (40)
Reviews
Pre-Construction Phase
So far our process of pre-construction has been an enjoyable experience. Brad from Allcastle Homes Leppington has been super responsive and informative in answering all our questions. The reason why we chose Allcastle Homes is because Brad shows that he cares about his clients. When we visited his office, he has a wall of photos taken with past and existing clients. He was able to name every single of them, what they build, where they build and what they've encountered during the process. He assured us that if we ever have any problem post tender stage we are welcome to contact him and he will do his best to help us out. I cannot recommend Brad enough. Thank you so much for your help and advice along the way.
Show detailsWow, what ride!
We are so impressed with Allcastle Homes. We have just completed the tender stage. Right from the start we have had the best experience in designing our new home. No change we wanted to make was too great. Brad from the Leppington office was always willing to listen to our thoughts and offer really helpful suggestions and insights into how we could make our dream home become a reality. This is Allcastle and that's why we chose them for our building our dream home.
Show detailsBest builder and value for money
Very happy with overall service and the house of course. Great service from all castle management team from consultation to the handover. Love the inclusion. Flexible to change floor plan with no extra cost which was a huge advantage. Client portal makes it easy to track the progress of construction. Will definitely recommend Allcastle homes. Thank you
Show detailsWorry free build and very responsive throughout
We were so impressed with Allcastle, we will definitely build with them again . We felt looked after throughout the build and someone was always available to answer our questions.. the same day ! Our site manager was so efficient and friendly, he really kept the build moving and checked in with us throughout the build . Our build - the Bannaby, took 5 months from slab to handover . Small things were followed up and fixed and there was a big care factor there, that we haven’t experienced with other builders . Site was kept tidy and trades were good . We built in the Sutherland Shire.
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Gallery home
I am absolutely so impressed.
Allcastle homes have been so remarkable from the minute we walked through the display home and into Brad’s sales office.
From sales, to tender to our fantastic customer service person and the site supervisor, we can’t fault them. Our build has been a pleasant experience with Allcastle homes and we would highly recommend them to family and friends.
Dream start to our dream home
We are in the process of building our new home and chose Allcastle homes because of the value for money and the superb customer service we received.
We are having a positive experience with our site supervisor who is keeping all the trades on schedule as much as possible, as well as great with communication and with progress updates on our build.
We are looking forward to being in our new home.
Bannay Avoca
We are building the Bannay Avoca with Allcastle Homes.
From the start we found the sales consultant David most cooperative and very understanding, with our building needs with a growing family.
We completed the colour selection and once again a most pleasant experience, we found our Color Consultant super enthusiastic and customer focused throughout the session.
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Wonderful Tender Process
Brad Millar from All Castle Homes was simply amazing to deal with. He was always very up front, honest and transparent with all the information regarding our tender, making the process so easy and seamless.
My wife and I can't thank Brad enough for his hard work in getting the best design for what we were after, as well as the best price. We highly recommend Brad, he has saved us thousands of dollars and we would like to commend him for his professionalism and work ethic.
Thanks Brad, you have definitely exceeded our expectations!
Show detailsOur great second build experience!
We have chosen Allcastle to build our second family home in the Illawarra region. Daryl at the Marsden Park office has been absolutely helpful and very friendly and has assisted us with all our questions and queries we had asked. It was very easy to communicate with Daryl and he had always made time for us when we made the long trip to the office. Daryl had suggested a few floor plans, and we have chosen to make some minor adjustments which were easily accommodated. We are currently in the pre-construction phase and so far everything has been going well and we hope that it continues throughout our build. We will be happy to complete a final review once the construction has been completed.
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Friendly and Helpful
We were looking for a builder that would assist in our knock down rebuild goals. Daryl and Vivienne at the Marsden Park office were incredibly helpful in providing realistic & relevant information. They were very friendly and genuinely wanted to help us achieve our dream build, offering solutions without even us having to ask for them. During the process, Daryl & Vivienne were offering lots of helpful tips that we didn't consider and provided lots of information to any questions we had. The team spent a lot of time going through the proposal, e
... Read morensuring we were comfortable with everything prior to moving forward with any decisions. Daryl definitely knows his stuff, but also takes the time to get to know the customers and their needs; and that has made the process 10 times easier. We are in pre-construction, but are very excited to see what comes next.Dreams do come true
Just before Christmas 2020 we have canceled on a land purchase lost a DP but never lost hope on finding the best deal, few days after we stumbled on an add at domain from Allcastle homes for a Land and Home package that well suited our budget. Gave them a call and that’s when I meet Daryl Singh an agent for Allcastle homes at Marsden Park office. Meet up and he gladly explained what was needed in order to do the applications and what was required, My side incl. solicitor and Allcastle team made it all happen and signed a building contract right
... Read more on time before 23rd Dec. 2020 and settling the land before January ends just in time for the 25k builders grant. Daryl and the team was on point with every details and haven’t skipped a beat till now very accommodating, well spoken clearly and very happy to oblige on any request and does the job truly well. We are still on our Pre-construction stage and very much looking forward when the build starts on our new dream home. Let’s see what next stage in life brings with Allcastle homes sweet home. Regards, Mike D.Dreams can come true!!!
We first heard of Allcastle Homes on the radio, so we went off to Leppington Homeworld to have a look at the display homes. When we walked into the Sovereign display home, we fell in love, the bedrooms were so spacious, we loved the open plan of the house. But we thought, we could never afford this beautiful home. Until we met Brad from Allcastle Homes, he drafted plans to suit our needs. Brad is also very helpful and knowledgeable. We were able to finalise our tender quote in 6 weeks and now just waiting on signing the building contracts!!!! The staff also at headoffice have been very helpful in finalising our plans and colours . We are very impressed with Allcastles homes and highly recommend them.
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Our Palace
I wanted to build with Allcastle Homes after seeing their display homes at Leppington.
Everything from the start was great, this also continued to the end.
We found choosing our colours was the hardest part but with the help from the ladies at Allcastles homes colour room who were able to give us plenty of help and advice, it turned out amazing.
There were a few hiccups along the way but the site manager handled them completely professionally.
Overall we couldn’t be more pleased with the service we received at Allcastle Homes.
The Sovereign
We have been in our new home about 10 months now and couldn’t be happier.
Having to be stuck at home like everyone else this year it has made us really enjoy having all the open spaces in our new home.
The staff at Allcastle Homes were brilliant, friendly and professional.
The site manager was always available for a chat and keeping us up to date with the building progress.
We loved building with Allcastle Homes and would recommend them to everyone.
Worst service after handover
The Salesperson was [name removed], a genuinely knowledgeable and helpful person. He is a superstar.
The home build was average and the house was handed over without cleaning the Alfresco. I spoke to the Maintenance manager who refused to send someone to clean it up. He mentioned that they don't hand over anything like that and he has all the photos of the house but doesn't have a photo to show the Alfresco (which I find difficult to believe).
During the second handover, I had to rush the inspection as the site supervisor received a personal
... Read morephone call who had to leave straight away due to an emergency reason. I couldn't do a proper inspection but site supervisor assured me everything will be nice and tidy. I believed that but now the customer service I'm experiencing it's the worst.Regent Prince
When deciding on which builder to choose for our first build, we decided to go with a company well established in the market - and AllCastle Homes didn’t disappoint.
Even though they had a great range of homes to choose from, we knew what we wanted after seeing the home of our dreams in their range.
We wanted to make minor changes to the layout, and the AllCastle Homes staff were not only obliging, but offered up choices to our final plans.
Our supervisor John was exceptional and kept us informed throughout the build.
Show detailsWorst experience
Built with Allcastle, salesman was lovely!
Customer service 0
Helfulness 0
Rude 100%
Long periods of no work being done at the site.
Bricks sat there untouched for 9 weeks, yet when we rang them they denied it.
We would drive by as we lived 2 minutes away and ask why no one was onsite & they would say they are lol.
Walk through- the painting was horrendous.
Came back over 10 times to fix mistakes.
Mitchell called me 10 minutes after this review went live asking me numerous times to remove it.
If things were done properly in the first place during construction and the site supervisor checked wh
... Read moreat trades were doing... there may not be so many problems.Great service
Glad we went with allcastle homes. Daryl singh from homeworld marsden park is accommdating and friendly. He is helpful and answers our questions truthfully and without hesitations. At the moment we are in the pre construction stage but so far so good with the process. Nothing more to say but excellent builder to go with!
Show detailsCommitment and persistence during challenging times!!
Allcastle Homes has been my first choice when it comes on building new homes from the price and quality they offer you can't go wrong.
We have received an outstanding service from Daryl Singh from the Marsden Park Homeworld Office. As a young couple looking for our 2nd home Daryl Singh made an impossible to possible by catering all our needs. He's very professional, accommodating and knowledgeable.
We can't wait for the build to start of our new home. Once again big thanks to Allcastle Homes and Daryl Singh.
Show detailsGreat service
We are so glad we went with Allcastle Homes. We seen a lot of display homes and paid a few builders to get Tender.
Designing custom built homes are so stressful but Julia from Kellyville had saved us. We are so happy that we found Julia. She provided with excellence service. She was extremely attentive and she listened to all my concerns with a great deal of patience.
We completed our external colours Appoitment with Emma. She was knowledgeable, helpful and patient with us. All the staff that were involved were great.
We haven’t started building and we feel so confident our home is going to be build so beautiful. We are looking forward to start the construction.
Show detailsWhat a great start
We met Brad Millar at emerald hills and he is very knowledgeable, had great understanding of the industry and made the whole process very smooth and stress free for us in the first meeting
He was very helpful and understanding .
He was able to answer all our questions and he figured out what we were looking for very quickly and Showed us “The Gallery” which is exactly what we had in mind, he was very honest with the pricing as we are initially worried about price fluctuations and unexpected surprises but he explained the pricing very well .
Helpful and very flexible builder
I am very thankful that I met Daryl Singh at Marsden Park. He is very helpful to us in all aspects and answer your questions immediately. He is very knowledgeable in his work as well. The customer service is outstanding. As of the moment, I am very happy for the service that I received.
Show detailsBrilliant and Outstanding builders
We are almost near completion. I highly recommend them as your number 1 builder. Their quality of work is exceptional, and customer service is outstanding. Everything has gone to plan, it's been an exciting journey so far watching our home getting built. The cost remained the same, and nothing unexpected.
Show detailsGetting it right from the beginning - that’s what’s important
We first met Daryl at the Marsden Park showroom. From the start he was honest and genuine. He didn’t pressure is in the typical “salesman” way. We spoke through our options and Daryl offered his advice based on our needs. He has taken the journey with us as we imagine our dream home. We’re still in our early stages but Daryl has given us the assurance we’ve needed to continue our relationship with Allcastle Homes.
Show detailsAwesome team with great experience
We were looking at up-sizing so as to accommodate my in-laws who had migrated. After purchasing the land, we started visiting different home builders who could provide us with a plan with an internal yet private accommodation for my in-laws. After 2 months of frustration, where we were told that our land was too small to build a big house, we met Brad Miller in the Leppington office. It truly was a God moment for us when he said its doable. He understood what we were after and was able to facilitate to give us a suitable plan to meet all our
... Read morerequirements. We would also like to thank the head-office team, Justine, Jake, Julie, Connie and Andrew for all their hard work. Allcastle home truly has a remarkable and experienced team and we have already started recommending them to our family and friends. Looking forward to our new house!Great builder, great team.
Knock down and re-built is life time experience, which you hardly to learn from your family or your friends and you are always at very high level of nervous, and you heard a lot of "painful stories" about this drama chapter.
So far, I'm very happy with my choice, Allcastle home, which took me 2 years to look around before my decision was made. I would like to take this opportunity to say thank you Brad Millar -sale man - for his outstanding service, his advised very helpful and always find out the best solution to meet our requirements. I also thank you Connie and Andrew, Emma, you guys make everything so smooth fast and enjoyable. I would like to recommend this builder to everyone who want to build new house in future.
Totally beyond our expectations
We met Daryl Singh at Marden Park office. Our experience so far has been great. He was very helpful and understanding . He has extensive knowledge and great understanding of the industry . Every time we spoke we always learnt something new from him. He made us feel very comfortable and welcome and accommodating. Now we just hope the finish product will be as good as Daryl then we will be very happy. Nelson
Show detailsSuperior Assistance and Service
After many months of searching for a new family home and not being able to find one that suits. We decided to look for a block of land for a knock down rebuild. Brad at All Castle has helped us select the most suitable block before us purchasing potential blocks. We knew we wanted to build the Sovereign. Brad during this 6 month process of our search for the ideal block was very patient and was exceptionally quick to assist with my many enquiries. We're now in the process of having the building contract drawn and I can say that so far I am exce
... Read moreptionally happy with the level of transparency and flexibility All Castle has provided given the current climate of Covid-19. They are very understanding and have been willing to adjust timelines etc to cater for the current climate.Extremely impressed with our home.
From our initial walk through of Allcastle Homes display home, we knew we had found our builder to build our forever home.
Their staff helped guide us from start to finish. We were informed and kept up to date on our homes progress at every stage.
We have now moved into our home and we are extremely pleased and impressed with what Allcastle have built for us.
The Regal Elite 12 beautiful
We bought a block of land, and went to a lot of displays homes to find a home builder. We finally decided on Allcastle homes.
They sat with us for hours talking about what we needed and how we used our home. They showed us a lot of beautiful designs before we picked The Regal Elite 12.
The staff were always professional, friendly and accessible, & always willing to help and answer all our questions and requests.
So we were very excited to see our home finished and Allcastle didn’t disappoint. Our home is as promised, beautiful and just what we asked for. Thank you.
Exceptionally Good Builder - With 7 star customer service
I am glad I signed up with Allcastle homes to build my second home. From the day I signed up nothing was delayed due to the builder (And the house completed within 10 months from the day we got all council approvals). All the staff that work for Allcastle demonstrated extremely great Customer Service. The workmanship and build quality was great beyond my expectation but I did spend a lot of money on upgrades.
I notice Allcastle homes has got very experienced staff who do not compromise on the quality of the build and paid attention to every si
Our journey to build our dream house
We embarked on our journey to build our dream house with AllCastle Homes. We started with Brad, who is an excellent consultant, guiding and reminding every step with patience. During the planning and preconstruction stage, we did so many changes to the plan but Brad never got annoyed and he was so patient and explained everything clearly. What I could tell, is he is working with pride for the company, loves what he does, and is very professional. I am sure he will satisfy many other customers working with AllCastle in the future.
Thanks Brad. So far you made our experience with AllCastle great.
From start to finish communication was fantastic
This is my 3rd home I have built. After building with a very small builder initially their quote was ok however during the build there were so many extras, it ended up way too expensive and the finish was very basic.
So for my next home we decided to build with one of the bigger companies after going to numerous display homes I found Allcastle Homes in Kellyville my favourite, Julie Russo was very approachable and explain everything in great detail, nothing was to much trouble we made some changes to suit my family needs and are very happy with Julie and Allcastle.
Excellent and Pleasant Experience
We visited Allcastle at Marsden Park with my family. After walking through the first home, we liked the house (The Crest) so we went to speak with the sales consultant Daryl. Daryl show us through the house and answered all of our questions. He was so helpful and his customer service was excellent and after that short meeting we decided to build with them.
We went through the quoting process and received our full tender in a short timeframe, and received pleasant surprises which we were not expected in the process.
Highly recommend Allcastle, and Daryl from Marsden Park in particular.
Show detailsAmazing homes, amazing service!
We visited Allcastle at Marsden Park Homeworld, just days after the new homes first opened. After walking through the first home, we were in love so we went to speak with the sales consultant Daryl. Daryl went out of his way to show us through the house and answered all of our million questions. He was so friendly, so helpful and his customer service was impeccable.
We went through the quoting process and received our full tender in a short timeframe, and the amount of detail and care that went into the process was amazing.
Highly recommend Allcastle, and Daryl from Marsden Park in particular. Can not wait to start our build!
Show detailsSuch a Pleasant Experience
Allcastle was a pleasure to deal with. They made the whole process straight forward particularly when we had an issue and needed to contact their warranties dept. They were quick and efficient and our issue was rectified immediately. Staff were highly professional and friendly.
We couldn’t recommend them highly enough.
How Much I Love My House
John W managed this build like a true professional and kept me informed during the whole process particularly as I was often away for work a lot. I am very satisfied with the how my questions and changes I requested were handled efficiently. I think that the standard and size of the house I have been handed is above and beyond my wildest dreams.
Show detailsBreathtaking!
From the get go, it has been an absolutely amazing journey. From the planning right up to the final handover, we have been so excited for our dream home.
The office staff were very friendly and knowledgeable and were easy to get in contact with for any questions we had. We were professionally guided throughout the entire pre-construction stage and were so excited to get into construction!
Construction commenced and this is where we saw all of our plans and choices come to life. It had been such an exciting journey to see our dream come to lif
... Read moree. Being in the industry myself, the workmanship of Allcastle Homes is to the best quality. The finishes are absolutely beautiful! The site supervisor treated our home as if it were his own and the care taken is definitely visible in the end product! We are constantly complimented by family, friends and complete strangers that drive past our home and we are proud to say Allcastle Homes was our builder. Overall the process has been very smooth and Allcastle Homes and I have already recommended Allcastle Homes to family and friends and would definitely choose Allcastle Homes to build our next home!Great value, efficient and great service.
We have had a great experience so far with sales consultant Darryl Singh from the Marsden Park office.
He has been very upfront with all dealings and most importantly quick and efficient service, he stays back and met with us for many hours.
Allcastle are very good value, great packages, extremely affordable, I couldn’t find any better, we are very happy with our choice
Don’t think about going with allcastle homes
They are very much interested in getting initial advance payment and they give you wrong indicative pricing and actual tender will be far away From that. You should put the staff who has good knowledge about building. I just want to tell others. Don’t get cheated by them. I am just getting out from them
Show detailsExtra Information
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Dear Anna,
We appreciate your feedback and are sorry that your experience has not been the best. We are currently in touch with you to discuss and review your concerns.
Allcastle Homes