Angelica was very helpful in helping me extend my current cover. I had some questions regarding my cover and she explained it in great detail and gave me useful suggestions about my insurance policy.

Yes. This was an extension to the current cover. I have not lodged any claim as I have not been in any situation do so for the last 2 years

I had a great face-to-face discussion with Ms Vratika Mehta last week. She explained things quickly and clearly in the conversation. I emailed her again today about some enquiries and she responded in just 8 minutes. Very lucky to have her here to assist ANU international students. She is approachable, helpful, and efficient.

The service systems are not satisfying. I had many issues with the online processing of my data, and the hotline has poorly performed.
Unfortunately, there are no available substitutes for exchange students.

I had great discussion with Vaibhav.i got mny information which I haven’t ideat about it
Thanks for giving me updates about the policy.i hope i will get good benefits from this policy.

Vratika Mehta has been so helpful to assist me to upgrade my insurance from single to family cover. I am a new international student studying at Crawford School of Public Policy at ANU. The policy is indeed worth it and easy to set up. Cheers.

Good policy and easy to use
Beneficial for overseas students
It take 7 working days to resolve the claim
I join this insurance from 1 year ago .
I recommend it to international students to join this insurance
The insurance team member Vaibhav Kotecha help me a lot and her behaviour and way of talking is nice .

I was helped by Monica Zhao to upgrade my OSHC policy, she was kindly informative. Overall, the service is great, and the policy is a good value. Thanks a lot.

I had great help from Monica Zhao. I visited the on-campus counter at UQ - St Lucia to upgrade my OSHC policy (dual to multi-family). Monica was kind the whole time, answering all my questions and getting the job done promptly. Well done and thanks for your help.

Required extension of service and Suzanne Wicks at the JCU Townsville office was very informative and had all the answers we needed
I have been with Allianz since 2014 when I came to Australia from Canada

I got good help from Janita Shah in OVHC related enquires... She help me in getting my policy document within fraction of time... that was really an amazing help rendered by Janita... well done...

I have certain confuse against me and my parter's OSHC policy, and therefore come up to on campus counter and Big thanks to the Emma Duckett who serve at Griffith uni Gold Coast, she really provide the related information, consideration and assistances toward my enquiry and concerns

I feel good to use the app! Very easy to use and I happy with Allianz .
Siew Ling is very good and patience in helping me.
I highly recommended to everyone who looking for health cover

Jenny Nguyen is a patient representative at uq, helping me extend my oversea’s cover before leaving Brisbane. Moreover, she is carefully listening and checking my overseas student’s form, so that she found out the errors, and able to help me have my refund back.

Angelica Boyd is helpful and patient to overseas students. I have purchased this OSHC for several months but have to cancel this one for personal reasons, Angelica help me a lot and show me clearly what statements I should provide.

I have been OSHC for more than 2 1/2 years . They gave excellent health cover for my family. Very helpful and kind hearted staff . I highly recommended to everyone who looking for health cover.

I purchase OSHC-Essentials few months ago. It provides all facilities without waiting Period. It claims all of my tax and voice and sort out in just one week. Really good.

I purchased couple package 6 months ago. I went to help desk to ask about the specific issue and ask for guidance for further procedure and documents required. She explained patiently and very helpful. thank you.

Sittisak is really patient and helpful. He answered my inquiries thoroughly, and explained the detailed policy to me. I really enjoyed the visit today. Thanks for the kind help again!

Yes, I feel that the policy was of good value. I just want to comment if the company can improve on how to properly inform the client in the steps to do in case they are for hospitalization. Maybe make a power point presentation on the step by step process including the things to do or accomplish.