Read also:
bauhn 55 inch tv aldi www.navman.com.au/map-installation/key/main.html aldi air conditioner 2017 price safe n sound compaq mkii review smith and noble 5l air fryer gerni classic 125.5 titan corded pressure cleanerAllianz Global Assistance Overseas Visitors Health Cover (OVHC)
Not too easy to change dates
Haven’t claimed anything. But as my termination dates were very raw when I’ve signed policy, I was ensured that it would be easy to extend dates or cut shorter if needed. Reality is that it took me more than a month to cut dates due to early return due to Covid-19. And they do not refund if you have less than 1 month of policy left, which was extra unpleasant surprise. So be careful, it is better to make policy shorter and then extend it rather than pay for duration and struggle to get your money back
1 comment
Similar opinion? Write a review on ieatwords.com.au!
AbidaPerth, WA
Worst experience ever
Will never ever recommend it again. Waste of money. used this insurance for 1 year but not even 1 claim was successful. Basic cover doesn’t cover anything. So paying 1000 dollars is useless
1 comment
Allianz PartnersAllianz Global Assistance
Hi Abida, I'm very sorry to hear you were disappointed with your claims experience but thank you for sharing your feedback. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
Worse experience after 6 years of using Allianz
Had a very worse experience with them, after I had made arrangements prior to my hospital admission. They refused to pay the bill which was such a hard thing on us.
1 comment
Allianz PartnersAllianz Global Assistance
Hi Esther, I'm very sorry to hear about your situation. Please let me know if you'd like us to review your claim and I will send you a private message for further details. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
Find out how Allianz Global Assistance Overseas Visitors Health Cover (OVHC) compares to other Health Insurance
Know better, choose better.
Extremely bad and disappointed
It’s very easy to purchase the policy but it’s much more difficult to claim it back later.they said 10 days to response but it took 12 days and I have to ring them.not all but some ladies in phone were really rude.
1 comment
Allianz PartnersAllianz Global Assistance
Hi Sajak, I'm sorry to hear you were disappointed with your claim experience, but thank you for sharing your feedback. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
Simply the worst policy
A policy that only pays 80% of the Medicare levy is not worth the paper its
Written on, and when canceled only got back a quarter of the policy amount after only 2months of being covered
1 comment
Allianz PartnersAllianz Global Assistance
Hi Rob, I'm very sorry to hear you were disappointed with your claims and refund experience, but thank you for sharing your feedback. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
SineGreater Melbourne (Metropolitan), VIC
- 4 reviews
Bad experience. No response
I have been trying to email Allianz asking about my cover details since last 3 week, sent 3 emails, and still haven't heard anything back from them.
I was with them for 4 years for my OSHC, and without any doubts, still decided to continue with them for my OVHC. Feeling so disappointed with how they respond and consider to switch the company after this.
1 comment
Allianz PartnersAllianz Global Assistance
Hi Sine, I'm very sorry to hear you've had trouble getting in touch with us. I will send you a private message for further details so I can assist. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
J Maalouf
- 2 reviews
Extending cover
Very professional and efficient team, 1 phone call no waiting and done, set up direct debit at the same time and got advise on how to manage the policy in the future thank you
1 comment
Allianz PartnersAllianz Global Assistance
That's great to hear! Thanks for the review.
Similar opinion? Write a review on ieatwords.com.au!
AmyGreater Melbourne (Metropolitan), VIC
Repeat Customer
This is my second time to avail a health cover from Allianz OVHC. Set up was easy & my questions were all answered. They were easy to get a hold of
1 comment
Allianz PartnersAllianz Global Assistance
So good to hear Amy! Thanks for the review.
Similar opinion? Write a review on ieatwords.com.au!
EmmaVictoria
Horrible experience
I had immense trouble getting in touch regarding questions about my coverage. When I finally got tired of waiting, cancelling was done about 10 times faster. Not at all happy.
1 comment
Allianz PartnersAllianz Global Assistance
Hi Emma, I'm sorry to hear you were disappointed with your experience, but thank you for sharing your feedback as it helps us to improve. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
Find out how Allianz Global Assistance Overseas Visitors Health Cover (OVHC) compares to other Health Insurance
Know better, choose better.
Harpal02Greater Melbourne (Outer), VIC
- 2 reviews
Horrible
Every thing is complicating including his review, The claim will be approved in one years time.If I wasn't at home due to recent circumstance would never have done this. I have other important things that need looking after and I paid good money to have peace of mind
1 comment
Allianz PartnersAllianz Global Assistance
Hi Harpal, I'm sorry to hear you've been disappointed with your experience, but I'd like to help if I can. I will send you a private message for further details. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
Great Choice
Fantastic choice of health cover. It’s was easy to set up. I had been using this insurance company for 4 years and the way they conduct business is excellent. Word of applaud
1 comment
Allianz PartnersAllianz Global Assistance
Thanks for the kind words Cathy!
Similar opinion? Write a review on ieatwords.com.au!
NayCanberra 2600, ACT
Great Service and commitment to customer satisfaction
The OVHC was very prompt and professional in dealing with my claims. They understood the unfortunate situation in which we needed to take their help while hospitalization. They prioritized the claims and were very thorough in every interaction I had while hospitalization and claim process. I strongly recommend their OVHC product for every overseas traveller; especially if they are elderly who may need medical attentions.
1 comment
Allianz PartnersAllianz Global Assistance
Thanks for sharing your claim experience Nay!
Similar opinion? Write a review on ieatwords.com.au!
DipDarling Downs, QLD
not to bad having this insurance to fulfil Immigation requirement. Some where it’s costly for 3 month period of stay.
Good to be have policy however costly for three month period now. I am using from last five year for my family but Every year price hike for short period stay.
1 comment
Allianz PartnersAllianz Global Assistance
Thanks for the feedback Dip.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Arjun
- 2 reviews
Incorrect fees charged
My policy expired 4 days ago and i called them to extend my policy. I was charged from the expiry date though i should have been charged from the date i called. They ripped me off and the customer associate was rude. They did not agree to provide a refund for those 4 days.
what if I had an emergency when my policy expired. I am sure they wud have told your policy has expired and cannot provide cover. But when it came to fees they charged me from the expiry date without my consent and disagreed to refund me for those 4 days.
Similar opinion? Write a review on ieatwords.com.au!
HareeshGreater Melbourne (Outer), VIC
Delayed process and rejecting claim upfront
My Dad passed away Nov2019 called Allianz to bluntly receive a message let's see what your policy covers. I have sent detailed email many times with delayed response after multiple follow up after providing all documents and explaining all relevant information still no hope waiting for 2 months now. Have another policy which i need to cancel and I am done with Allianz
1 comment
Allianz PartnersAllianz Global Assistance
Hi Hareesh, I'm very sorry to hear about this delay. I will send you a private message for further details to see if I can assist. Kind regards, Tegan
Similar opinion? Write a review on ieatwords.com.au!
Find out how Allianz Global Assistance Overseas Visitors Health Cover (OVHC) compares to other Health Insurance
Know better, choose better.
- Overseas Visitors Health Cover (OVHC)
- Verified customer
This is your choice
Altough I did not need to use it, this is the best insurance in terms of coverage/price. Next time I go to Australia I plan to take it again. I had it for 3 months
1 comment
Allianz PartnersAllianz Global Assistance
Thanks Gonzalo, that's great to hear!
Similar opinion? Write a review on ieatwords.com.au!
- Overseas Visitors Health Cover (OVHC)
- Verified customer
Good service experience about OVHC
Due to the novel Virus in 2020, I cancelled the trip and want to also cancelled the deal with Allianz due to irresistibility. I sent the Email for assistance before 4 days the insurance comes into effect. After about two working weeks, the customer service agent contacted me and provided the refund process. I'm satisfied about the communication and professional quality of them. I will choose them again if I have the chance
1 comment
Allianz PartnersAllianz Global Assistance
That's great to hear, thanks for the review!
Similar opinion? Write a review on ieatwords.com.au!
Pei L.South East Queensland, QLD
Asking for policy cancellation is frustrating and not responding
Quick quote and easy process to purchase the policy. But when asking for cancellation of the policy it seems to be different story, 15 business days passed since the request for policy cancellation, no response from customer service so far.
3 comments
Allianz PartnersAllianz Global Assistance
Hi Pei, I'm sorry to hear about this. I will send you a private message for further details to see if I can assist. Kind regards, Tegan
Hi Tegan, just wanted to thank you for your help. Problem resolved now.
Regards
Allianz PartnersAllianz Global Assistance
That's so great to hear! I'm happy to help. Thank you for the update.
Similar opinion? Write a review on ieatwords.com.au!
This is perfect! Allianz is always a good choice!
Yes. It's good! I've been using Allianz for about 19 months. I was invited to use Allianz by one of our colleagues. That's good quality and I'll keep noticing Allianz.
1 comment
Allianz PartnersAllianz Global Assistance
Thanks for the review Juntao!
Similar opinion? Write a review on ieatwords.com.au!
VARGHESE PAULMetropolitan Adelaide, SA
- 2 reviews
Excellent service...
It is good value and very short time for resolve...couple of months for my mother i have made this policy.. For me it's a great helpful and good service as well...
1 comment
Allianz PartnersAllianz Global Assistance
That's great to hear Varghese!
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Lauraasked
We have extended their policy until the 06 06 2020. Why did I receive this feedback?
1 answer
Allianz PartnersAllianz Global Assistance
Hi Laura, I'm sorry I don't understand your question. Could you please clarify? If you have any questions about your policy you can call us on 1300 727 193 and we'd be happy to assist. Kind regards, Tegan
jicanghaiasked
My last insurance expired on 4.10. When I bought it again today, it reminded me that the purchase was unsuccessful. What is the reason?
1 answer
Allianz PartnersAllianz Global Assistance
Hi there, for policy enquiries, please give us a call on 1300 727 193 and we'd be happy to assist. Kind regards, Tegan
EMKasked
My visa as not approved, and I as unable to come to Australia .
I have been informed that my visa, may be approved in November 2020, after the COVID-19 crises
Will I be able to transfer my travel insurance period coverage, to November 2020?
1 answer
Allianz PartnersAllianz Global Assistance
Hi there, I can't make any policy changes via Product Review but I've provided our contact details below when calling from outside Australia, as well as a link to our online contact form if you would prefer to email us. Hope this helps! Kind regards, Tegan
General enquiries
From overseas
+61 7 3305 8833
8.30am to 5:00pm AEST (Australian Eastern Standard Time), Monday to Friday
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Allianz PartnersAllianz Global Assistance
Hi Pavel, I'm sorry to hear you had difficulties with the refund process but thank you for sharing your feedback - we appreciate it. Kind regards, Tegan