We have renewed our home and contents policy, this will be our second year .
We have not lodged a claim..
We believe it to be he right policy for us, we also believe it is value policy

Premiums increase annually by a lot
Based on alliance increasing my property value by over 10% every year.
However my property value has been decreasing by over 10% every year

10 years with Allianz
Last claim declined following a burglary
(Police arrest made)
Lost over $10,000 in items

Every year your policy gets more expensive
Check your records I have never claimed.
Why does your policy increase by so much.
Penalise the people who claim.
That’s why people change insurance companies each year . Your hoping they just pay and don’t check prices.
This year I was lazy not next year.

I phoned Allianz to see what deal they could do on our policy as I received cheaper quotes elsewhere. They reviewed the policy, added more value to our insured contents limit and gave a 5% discount over the phone. Definitely pays to phone them to see what deal can be done as our premium hardly went up from the previous year!

This is the first time in years that my policy cost has not increased.
I don't know why but I am happy.
My house insurance is due soon so hope it is the same

You didn’t notify me my policy was up for renewal and as I pay monthly direct debit you took it upon yourself to increase that payment without any notification either.

So easy to pay on BPay once setup. Great value and we recommend Allianz to our friends. We have never made a claim. A bit disappointed that we did not get a reminder that our Insurance was due but otherwise very happy.

We negotiated back and forth a few times and Allianz were very keen to get the details and fulfill my requirements. Very happy with the outcome and final premium, Recommend

Definitely good value. We have been with Allianz for many years. I would prefer my car insurance with them too. Maybe I the future. Never claimed with either home and contents or car insurance.

We found the policy was of great value. As yet thankfully we have not had to lodge a claim but I must say we have a policy of a different type and have had to a lodge a claim, we could not be happier, service was fantastic. We have been with Allianz for eight years approximately.

You cannot even get through to them on the phone, when you do, they just stuff you around again, steer clear. Waited on the phone over an hour with a home insurance claim and got put through to motor claims, just useless.

I recently made a claim under my home & contents insurance and I cannot fault Allianz’s claims process. At a time of probably the highest number of claims due to severe weather & bush fire claims they processed my contents claim quickly with limited fuss. After providing them with all the documents they required i had my claim settled in 24 hours. I’m so grateful to have insurance with an organization that understands their customers needs when it matters most.

client for years very happy or would go elsewhere if not satisfied always helpful when i need help would recommend to other people.have all my policy's with allianz works well for me.

Had Allianz for a few years, always test the market at each renewal but Allianz is always the cheapest. Can't comment on the claims process as I've never had one.

Policy seems good, easy to attain, but never claimed on home or contents. Car, yes - twice.
Been with them a few years now, all good so far.
Hope they don't let me down if I do need to claim! There seem to be a few fake reviews here, grrr.

I live in Gold Coast and I want to share this terrible experience with Allianz with everyone in the world.
On 18 January 2020, we had rain of 254.8mm in one day.
http://www.bom.gov.au/climate/dwo/202001/html/IDCJDW4050.202001.shtml
The Master bedroom ceiling collapsed and I made claim with Allianz Insurance.
Water was still leaking after one month from the incident; Allianz is not fixing this until they have to review the claim report.

Two inspection has been made and after one month later, "your loss is unfortunately not covered by the policy due to a going maintenance issue.
My house never had a leaking problem before and I have a Building inspection report to prove it.

Had my direct debit not go through. Hoping to get an email advising me why and how I should pay via BPAY. Nothing yet though. Otherwise, signing up was very smooth.