APAT
4 reviews · Statistics
- On Time (2)
- Never Arrived (1)
Reviews
Can't get hold of them.
I have left messages, called and talked to a girl twice who said she would email me... nothing.
... Read moreAwesome
These guys were fantastic, originally tried aeropets and 2 1/2 months later still no travel. APAT did the job 5 days after contact, alot cheaper, faster, better customer service. They even contacted us when the flight took off and sent a photo of puppy at the other end of journey. Would rate them higher if I could.
... Read moreExcellent service
APAT offered a competitive price booked easily on the phone. We had no issues transporting our Bichon Frise from Brisbane to Perth. Would definitely recommend! The service was great as well.
... Read morePet Transport
I have used Rachael & Greg many times over the past few years and they are amazing. They are caring of your fur babies, know how to look after them and their prices are much better than anyone else on the market. They allow me to drop off my own fur babies to go to their new owners and will arrange transport at the other end if we need it. Very few people would I trust with my fur babie as I do Rachael & Greg at APAT.
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Questions & Answers
As anyone experience any problem regarding communication?
I contacted them about transporting my 2 dogs on a Tuesday, got a very nice gentleman on the phone that told me that all the details will be emailed to me in the next day or two.
Never received anything, called them back got transferred to a message bank with an automated reply!
Than latter on got a message that they were very busy and all the details will be sent to me the next, the next I got NOTHING.
Send them another message with my email in it, in case there was a syntax error in my email, still no reply!
Very strange way to achieve customer satisfaction!
Same. I think they pick and choose what jobs they take
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