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79 questions from our users

SueMum

SueMumasked

I live in Mackay Qld and am looking to purchase a fridge/freeaer and a washing machine. Will I have problems with delivery (say one or two weeks after order)?

Regards
Sue

1 answer
Appliances Online
Customer ExperienceAppliances Online

Hi Sue, please give me a call on 1300 000 500, and we'll walk you through everything you need to know! Hope you are having a great day.

Asehgal

Asehgalasked

Hi I am in Canberra and need to know if I order a dishwasher from you what will be additional cost of uninstalling the old dishwasher and installing the new one please?



1 answer
Appliances Online
Customer ExperienceAppliances Online

Hi Asehgal, thank you for the enquiry! If you could please give us a call on 1300 000 500, we'll be able to help you with all your dishwasher questions, including any additional costs that may occur.

Rene Batchelor

Rene Batchelorasked

Is Vax carpet washer a good buy for $98?

1 answer
Appliances Online
Customer ExperienceAppliances Online

Hi Rene, we think all our prices are great! :)
Please give us a call on 1300 000 500 and chat to one of our sales team anytime 24/7.

Owen M

Owen Masked

What type of heater is the most energy efficient?



1 answer
Appliances Online
Sally B.Appliances Online

Dear Owen,
There are many variables to consider when looking for the most energy efficient heater i.e. room size, fuel type, ventilation etc.
Please call our sales support team anytime 24/7 on 1300 000 500 and we will be happy to find the best heater to suit your needs.
Kind regards,
Sally

Anshu K

Anshu Kasked

Do you deliver to new Zealand?

1 answer
Appliances Online
Sally B.Appliances Online

Unfortunately not at this time. Australia only.

Dana

Danaasked

Does TV delivery include installation please?

1 answer
Appliances Online
Customer ExperienceAppliances Online

Hi Dana, installation is not a part of our standard delivery. Depending on the area, we can help organise installation of your new TV. There may be addition costs associated. Please feel free to give us a call on 1300 000 500, to chat with our Sales team, who can help assist you with any further questions.

Thanks!

Lornagolf

Lornagolfasked

I'm building a house in Yarrawonga Victoria and looking at purchasing dishwasher, fridge, oven, cooktop and rangehood. Do you deliver to Yarrawonga? How much will that cost to deliver? How can I be satisfied that I will receive these goods and that when I do they are undamaged? Is there insurance etc.,

1 answer
Appliances Online
Customer ExperienceAppliances Online

Hi, thank you for getting in touch. If you could you please email me at [email protected], I would like to get in touch with our delivery team in Victoria to see if something can be arranged!

Regards,
Chris

Magic

Magicasked

Do you definately gave the space saver bbq in stock and if ordered do i give delivery time e.g. between 2 and 4pm?

1 answer
Appliances Online
WinningAppliances Online

Hi,

If you could please let us know the model number of the BBQ you're after, we can check the stock for you or alternatively you can phone us on 1300 000 500 and a member of our Sales and Support Team would be happy to assist. In terms of delivery, you would be provided with a 2-hour delivery window on the day of delivery and would also be contacted when the drivers are approximately half an hour away.

Kind regards,

Jay

Bray

Brayasked

Just wondering what size the cover is for the beefeater 4 burner our bbq is approx length 840 x width 600 x depth 32- would your cover fit our bbq.

1 answer
Appliances Online
WinningAppliances Online

Hi Bray,

We currently sell the 4 burner full length cover which is BD94404 and also the 4 burner built-in cover which is BS94494. One of these should fit depending on whether your is BBQ is built in or free-standing. If you have any other questions, please feel welcome to call our Sales and Support Team on 1300 000 500 and they'd be more than happy to help you :)

Kind regards,

Jay

Chloe

Chloeasked

Do you supply to Tasmania?

2 answers
Appliances Online
WinningAppliances Online

Hi Chloe, to certain areas in Tasmania, yes we do. Please enter your postcode at the top right of our site to see if we deliver to your area or alternatively, you can phone us on 1300 000 500 (24 hours). Hope this helps!

Kind regards,

Jay

Gavin B
Gavin B

What is your postcode?

Sandra P

Sandra Pasked

Would like to know if Bosch freestanding dishwashers are avail and what are the costs?

1 answer
Appliances Online
Customer ExperienceAppliances Online

Hi Sandra, They range from $654 for series 2 and 4 dishwashers to $1797 for a series 8 Bosch Dishwasher. If you go to https://www.appliancesonline.com.au/freestanding-dishwashers/?f_426604=Bosch&view=show_all this shows all the Bosch dishwasher we have online.

Mohit S

Mohit Sasked

Why a lgWD1410SBW waching machine is cheaper as compare to lg website . What's the catch and why it is cheap and is it refurbished or factory 2nd?

1 answer
Appliances Online
WinningAppliances Online

Hi Mohit,

All our appliances are brand new and are not refurbished or factory seconds. We strive to provide the best prices for our customers combined with legendary customer service.

Please feel welcome to call our Customer Support Team, 24 hours per day, on 1300 000 500 and they'll be more than happy to assist you with any further questions!

Kind regards,

Jay

Fitzy

Fitzyasked

Is the Haier HRF520FHS fridge in stock and if ordered est delivery time to Vic 3356?
Thanks

1 answer
Appliances Online
Sally B.Appliances Online

Hi,
Unfortunately the HRF520FHS is on backorder with the manufacturer and will not come into our Victorian warehouse until early November. We deliver to your postcode on Mondays and Wednesdays. Please do not hesitate to contact our sales staff who may be able to offer another similar fridge which is in stock. I can suggest the Westinghouse WHE5200SA-D 524L French Door Fridge which is in stock in Victoria and can be delivered to you on Monday next week if suits. Our number is 1300 000 500 and we are available 24/7.
Kind regards
Sally

Fitzy

Fitzyasked

Is the Haier HRF520FHS fridge a current model or is it being discontinued?
Thanks

1 answer
Appliances Online
Sally B.Appliances Online

Dear Fitzy,
This is a current model however out of stock with Fisher & Paykel who are getting stock in early November.
I hope this helps. Please do not hesitate to call to speak to our sales staff who can give you options for other models which are in stock. 1300 000 500 available 24/7.
Kind regards,
Sally

grannygay

grannygayasked

My daughter has a really old gas stove probably over 30 years old - if she buys a new stove thru appliances on line - would you disconnect this put in the new one and take away the old one. Thank you for you help as we have never bought anything on line before.

1 answer
Appliances Online
WinningAppliances Online

Hi,

Thanks for getting in touch with us. We would love to help you and your daughter find a new oven and can certainly remove the old one if it is disconnected. The installation of a new oven would incur a charge as it would be carried out by a gas plumber. Please feel welcome to give us a call on 1300 000 500 (24 hours per day) and a member of our team would be more than happy to help out with any further questions.

Kind regards,

Jay

cdl

cdlasked

Hi, We'd like to order the Bosch Stainless Steel Freestanding Dishwasher SMS40E08AU but were concerned about the wait time - could you advise please?

2 answers

After getting in touch with Appliancesonline they said the item I was waiting for was in stock in their warehouse and it is on it's way now.
There was no explanation as to why I was originally told it would take a month to dispatch.
Best to ring them and ask how many they have in stock.

Appliances Online
WinningAppliances Online

Hi,

We currently have stock of that dishwasher in NSW, Queensland and Western Australia. If you would like to give us a call on 1300 000 500 (24 hours) one of our Sales Team will be more than happy to help you.

Kind regards,

Jay

Tania K

Tania Kasked

How many watts is the kitchen aid mixer pro?

1 answer
Appliances Online
WinningAppliances Online

Hi Tania,

If you are referring to the KSM7581, it is 500 watts. If you have any other questions please feel free to call us on 1300 000 500 (24 hours).

Kind regards,

Jay

Jo137

Jo137asked

Looking for a 7kg washing machine. .any suggestions ?

1 answer
Appliances Online
Sally B.Appliances Online

Happy to help you with your inquiry. Are you looking for a front loading machine or a top loader?
What postcode would be for your delivery?
Please do not hesitate to contact us here as we are available 24/7. Phone 1300 000 500 or visit the Appliances Online web site https://www.appliancesonline.com.au/
Kind regards,
Sally

BAM

BAMasked

I purchased a Samsung washing machine in January this year. It has broken down. How do I get service?

2 answers
Appliances Online
Customer ExperienceAppliances Online

Hi,

You can call Samsung directly on 1300 362 603 or alternatively, please feel welcome to call us (Appliances Online) on 1300 000 500 and we can assist with booking you in for a service call with Samsung if you prefer.

Kind regards,

Jay

BAM
BAM

Thanks for your help. Assistance not required.

Shelly

Shellyasked

Hey, are the goods you sell in au dollars ?

1 answer
Appliances Online
Customer ExperienceAppliances Online

Hi Shelly,

Yes, all of our prices are in Australian dollars.

Kind Regards,

Jay

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