Asko D5424 Questions & Answers

Try to use the drier a few times and when completed leave the door Open it may dry the moisture up.

I think if it is not draining out completely look at the under cupboard the tubing should be lower so the water runs through. I had a similar problem and adjusted the kink in the tubing and is ok till now. Good luck

The problem of drainage solved. I need the machanic from ASKO come to my place to fix the standing bench top sent by the factory. Please call me Lina On mob 0450520648 as soon as possible. This was in the design asked but they supplied the cover later with no one come yet to fix the cover. Thanks. Lina Soares

Please call me on 0450520648 to fix
the cover of the dishwasher thanks
Lina

Me too, did you ever solve it?

Sorry Peter, I can't help with that, my machine just doesn't clean. I've tried different detergents,
Less dishes. I think it's just a dud model compared to earlier Asko dishwashers.

No problems Mal. Ours works fine - except for this!

No, it's not from overfilling. We have tried half full, liquid and tablet detergents.

Did u ever solve this?

I use the Aldi brand ("Logix) of tablet and it works perfectly does the same or better job than the well-known ones and costs a fraction of the price of the others. Even though it is recommended to put the tablet in the detergent holder, I have just put it in the bottom of the dishwasher so it is being dissolved from the start and that worked well too.

We stopped using pods earlier on and now use dishwasher powder that you can purchase from Coles or Aldi. In addition we put 2-3 capfuls of vinegar into the liquid holder and this combination works well and is cheap!

Hi Jenny. Our problems were a little different. The cycle would start (drain and fill with water) and then nothing. The timer would continue to countdown and a slight buzzing sound could be heard from the controller, the tablet would drop. Sometimes it would start again later as normal but generally not. What we found is that if we left the door ajar during the day, never closing it except for a cycle, the machine would work, sometimes for weeks. I assumed maybe moisture was getting into controller/electrics as when the door is shut all day the inside is quite damp/humid. Our timer never reverted. I am guessing when you start the cycle again the machine drains, fills and continues until you have your problem. Sorry I don't know the answer but, having had two of these, getting five years out of one seems about as good as it gets. You could try to not use the machine for a few days (let it dry right out) and see if it then works ... good luck!

Yes, this sounds like my last two Askos. We got about 3 years out of each of them. They are not built like they used to be and I would not recommend them any more. Both our machines had mother board issues.

Hi,
The bottom tray does the same thing on ours sadly.
When the wash finishes, are the dishes etc hot? If the dishes aren’t hot, then could be a thermostat or a heater like you suggest I guess. And have you tried just putting the tablet in the cutlery basket or just in the bottom of the dishwasher? If the tablet doesn’t dissolve when you put it in the cutlery basket, then the water probably isn’t hot enough.
No idea on a price to get it fixed. But get a quote before you have it repaired, and weigh that up against buying another brand. I wouldn’t spend $500 fixing an Asko when I could have a brand new Beko or similar brand new for that price.

Hi Matt, thanks. The dishes are definitely cold. As you say, I wanted to get an idea of cost to fix which I now know is anywhere between $150 and $700 depending on what's wrong. Hence I can decide whether to fix or replace. A new Miele is available for less than $1000 but there are other brands at much lower prices. I purchased my dishwasher from the Goodguys and they have been in touch with ASKO concerning Customer Rights protection laws. As a result, I can arrange for a visit by an ASKO technician and if there is a fault with the machine (not caused by user damage I expect) the dishwasher should be fixed free-of-charge. Fingers crossed that this will happen.

Hi Matt, thanks. The dishes are definitely cold. As you say, I wanted to get an idea of cost to fix which I now know is anywhere between $150 and $700 depending on what's wrong. Hence I can decide whether to fix or replace. A new Miele is available for less than $1000 but there are other brands at much lower prices. I purchased my dishwasher from the Goodguys and they have been in touch with ASKO concerning Customer Rights protection laws. As a result, I can arrange for a visit by an ASKO technician and if there is a fault with the machine (not caused by user damage I expect) the dishwasher should be fixed free-of-charge. Fingers crossed that this will happen. PS. My dishwasher is a D5426WH, not the older '2' version.

Hi,
Sorry but I am not really an expert on these. Our Asko does this on the odd occasion and I thought that the cause might be a large plate or tray in the lower rack that is preventing the tablet door from opening.
You could try just dropping the tablet in the bottom of the dishwasher. If it still doesn’t dissolve, then the water can’t be getting hot enough.

Hope this helps.

It may be that the holes in the rotating blade(s) are blocked or partially blocked with scraps of food, seed, etc. Remove the rotating blade(s) from the machine and clean it; this will help.

there is a kid safe switch inside the handle cover.
try that one.
also you can search online manual for details.

I had the same problem with my mums dishwasher. The door handle has a spring loaded switch which will show the symbol - - - to indicate the door is open still. The spring had gone on the handle switch which doesn’t close the contact to the electronic switch hence sending a signal to the display that thinks the door is always open. Switch needs to be repaired or replaced by a service technician. Hope this helps.

Suggest you phone ASKO’s customer service and ask them. My experience is limited to the machine described.

Not sure what the price difference is between the 2 models nor the specifications. I do know that the D5424 does what it is supposed to do, unless the D5436 puts the dishes away as well??? We were a family of 4, now down to a family of 2. With the handy "rinse between washes" option we do a wash about every 5 days or so. Maybe with a family of 6 you would have to use it a bit more often. Hope this helps