Austin Computers Online store

It takes longer to move a small item from their Bibra Lake to their Osborne Park store than it takes to ship the same item from Brisbane to Perth to my door.

I ordered two Ubiquiti UDM on the same day one from Austin and one from Computer alliance in qld, qld one came two days after.

After calling austin like everyday, the item was finally "available to pick up" 3 days later.
I even offered to go it pick it up from the Bibra Lake store, but no it cannot be done apparently.

I came across Austin Computers when looking for a Corsair keyboard. I placed an order as their prices for that specific keyboard was the cheapest around.

Despite expected delays due to the increased demand, my order was dispatched within 24hours.

The online team, including Ricky and Zelin were responsive and worked around the clock to keep me informed.

Overall extremely happy with their customer service! For any future tech needs i will be looking at their website first !

Can't get through to the store, they have items in stock, but havn't shipped even though it was express and its been two days since I ordered. Still sitting in their warehouse. Absolutely useless. Won't be using them again and recommending everyone against using them.

I built my first PC with my parts coming exclusively from Austin Computers. Once purchased, I needed to go through a security check due to the amount of parts purchased (which was very reassuring). Unfortunately there was a faulty part. Of course is not their fault as they are the reseller.la dm do not test parts for legal purposes. The support staff including Ricky He, were incredible with their ability to reply to my emails quickly and find solutions to my problem, which was the ram. He was able to identify the issue with my PC (no signal to ...