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Reviews

2.3

6 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(4)
  • Customer Service
    3.0 (2)
  • Job Satisfaction
    5.0 (1)
  • Product Quality
    3.3 (4)
  • Return Claim MadeYes (1) · No (3)
  • Shipping
    3.7 (3)
  • Warranty Claim MadeYes (0) · No (4)
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Locky

LockySouth West, WA

  • 2 reviews

DO NOT deal with them

published

ordered gigabyte radeon graphics card 21/4/20..no notification by 24/4/20..sent 2x emails, no replies,.. spent 18 minutes waiting to be connected to 1300 number...explained the situation, to be told because of CCPV they have no stocks, but when I placed the order there were stocks in stores... told operator cancel order, would never deal with them again !! will now wait to see how long it takes to refund my money...will post outcome...

Diane N.

Diane N.Sydney, NSW

Excellent and responsive team!

published

I came across Austin Computers when looking for a Corsair keyboard. I placed an order as their prices for that specific keyboard was the cheapest around.

Despite expected delays due to the increased demand, my order was dispatched within 24hours.



The online team, including Ricky and Zelin were responsive and worked around the clock to keep me informed.

Overall extremely happy with their customer service! For any future tech needs i will be looking at their website first !

Customer Service
Job Satisfaction
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCorsair keyboard
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Jarod

JarodPerth, WA

  • 14 reviews
  • 2 likes

Absolutely terrible service

published

Can't get through to the store, they have items in stock, but havn't shipped even though it was express and its been two days since I ordered. Still sitting in their warehouse. Absolutely useless. Won't be using them again and recommending everyone against using them.



Customer Service
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCables
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Anthony Y.

Anthony Y.Peel, WA

Avoid this store

published
James G.

James G.Greater Melbourne (Metropolitan), VIC

Great quality and fantastic support

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Not Happy

Not HappyGreater Melbourne (Outer), VIC

Never again

published

Showed they had stock online, purchased a graphics card, next day got an email saying they are out of stock and that ill have to wait 2 weeks for it to come back. i asked for a refund and ill have to wait 10+ days and i spent a lot of money on this and all my other parts will come and ill just have to wait for a refund and purchase somewhere else.

Very inconvenient!

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
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