Again I found AWN to be flexible and reasonable. It's good to be able to speak to someone who listens and responds. Couldn't ask for quicker or easier service with an excellent outcome. Car approved and fixed in a day.

Several times my car has needed repairs that were covered under my extended AWN Warranty. I would send the info to AWN and instantly got a phone call from customer service and had a discussion and sorted everything out that i needed to do. Approval has always been very prompt and i am extremely impressed with AWN insurance and i am glad i took out the extra two years on my warranty.

Car needed a new turbo and they covered most of the cost so I was back on the road quickly. They were easy to deal with and easy to navigate their website.

I have only been with KaCare/AWN for just over 2 months now and have had a number of dealings with many different team members, all of which were accommodating and prompt with finding a quick resolutions. Another claim was approved and another problem resolved. Highly recommend this company.

Yes it was easy to set up, i have lodged a few claims and all have been resolved within 2weeks. I have been with this company for over 3years now.

Once again i was dealt with fast and efficiently. The over the phone service was very helpful and polite. Thank you AWN.
Approval for replacement of my starter motor approved the next day.

Had some issues with my car air conditioner, called AWN (they were delightful over the phone!) went to see my local mechanic, claim approved, parts ordered, mechanic called and booked a time to do work, dropped car off & mechanic dropped me to work, parts replaced, collected the keys DONE.... ITS SO EASY!

Really glad I got this warranty plan.

Thankyou again

First time i found insurance and people who listened your problem.You deserve to be major insurance company in the future.Thank you for keep my car running. Everything was very easy from start to the end.

I haven't been in awn long. Set up was done with motor Corp. Only have a 3 year term. 90% of vehical covered witch is fantastic also have roadside cover

Awn has saved me thousands, customer service is fast, efficient and friendly, lots of local mechanics around that offer brilliant worksmanship, this service is highly recommended, and I will be using these guys on my next car purchase

We purchased excess cover for a motorhome trip in NZ and unfortunately damaged a fibreglass panel on a tree branch. In hindsight it was good value for money! The claim took over 5 weeks to resolve with quite a bit of to and fro because the claim administrators are in the UK and the motorhome company is in NZ. The administrator website was clunky to use in terms of tracking what I'd uploaded and reading messages. Everyone was very polite, helpful and responsive so at the end of the day even though I had to be patient I'm satisfied, and would recommend some tweaks to the administrator's website and clarity of communication.

The claim process was quick and easy. The staff at AWN was knowledgeable and helpful. The company who dealt with me to complete the fix was reliable and quick. Hassle free.

AWN has been there whenever I need them, I recommend them to anyone looking for a warranty company. I have had claims before which have been easily approved in a timely manner. Their authorised mechanics are very good as well.

Needed a new water pump. Contacted AWN and found it refreshingly simple to arrange the repair. It was a fast, no fuss experience, with approval given in record time..I was able to go to my regular mechanic as there were no approved repairers here. Already has been good value for money.

I have lodged two claims in the last 3 years for a second hand vehicle I bought at a dealer. I selected the "middle" claim cover, next time I would take out the top cover as 100% of my claims were not covered. I would definitely take out this cover when buying a second hand vehicle next time as I had a turbo charger replaced & a torque converter on my diesel dual cab both were expensive repairs.

Over heated motor .head had to be replaced.had on problems getting it fixed. AWN was very helpful and organised the Auto mechanics to fix my car would definitely recommend this insurance company to my friends and family.

Extended Warranty purchased ...phew! 6 months later failed air compressor! Sent through quote, response within 48 hours with approval. Off to the mechanic, fixed all within a week. I’m impressed!

Just purchased my van second hand and after a couple of months my cv joints went so called up awn and they got it sorted straight away no hassle all done straight away for me
Awesome cover