Portmaqurie autobarn I brought a kicker sub with amp they charged me 200 to install the subwoofer and 75 for the high low converter. Yet the labour was only 2 hours. No nothing in reply the biggest dogs I've ever dealt with.

Went to Warriewood store to get several parts, in fact had a list.
Counter staff could not have been more helpful or polite.
Filled the list, gave advice on oil and other parts.
And specials made it much cheaper than their main opposition.
Impressed, will return, and it is quite a detour for me.

Twice in the last two months I have stopped into this store to buy some advertised oil only to be told we have sold out and have no stock and wont be getting any more. The 1st time was 2 days after a new catalog advertised, and the second was when I stopped in after seeing a sign out the front advertising the same oil, only to be told we are sold out again... I be wont be buying anything from them ever again or wasting my time walking into there store... poor form IMO.

I thought I should share positive feedback, as people only ever want to seem to complain. I go to the Virginia store when ever I need anything and they always have the best service. Jeff is great. Bought my dash matt for my new truck, couldn't be happier with the advice.

Your kawana store will not return speaker spacers that do not fit the car.

The staff was rude.
Plus if this is the example of Autobarn when things go wrong, it does not fill me with confidence to continue to shop at you stores.

I called into your Nunawading workshop today totally lost (I live Interstate) to get help with my new navigation system. The lovely lady who helped me was amazing and so helpful. Thank you again and I will definitely visit Austobarn in the future and recommend you to family and friends. Cheers Judy

I have recently retired and purchased a new ford ranger. My knowledge of 4WD equipment is limited. “NIC” at Cockburn Central went above and beyond to assist me. His guidance through the process of determining what was nice to have compared to need to have was exceptional. I thoroughly recommend this store to similar situated people.

Wanted a leather cleaner and asked for advice on which one is best, they tried to sell me 3 different products.

Wanted a wiper refill they told me I had to replace both wipers and full arms! I have been replacing just the rubber wiper for years now.

Asked about a stereo tried to sell me 3 different times in which I continued to decline.

I eventually left after 20 minutes.

I just wanted a leather cleaner.

I avoid going to Autobarn as they have no idea about the products they sell, December 2018 "Bonus $20 gift card" via redemption* conditions printed where no one can read it & ends up just being a scam to get customers details to send out advertising, Specifically call the store to find out if they have the item I need only to find they don't have it when I get to the store. Only went there this time as the oil I wanted was on special. SHOP ELSEWHERE!!

We have been having our vehicle serviced and repaired for a few years at Cockburn. Nothing has ever been a problem, even when the vehicle overheated several times different diagnostic tools where used additionally at no cost until a solution was found. We find the Cockburn store is a one stop no hassles solution to all of our vehicle and mechanical needs. Well explained, well priced and always accomodating.

No needed a professional to install. Plus didn't get the hands-free to work properly. Take your money, cause more damage then fob you off.

Just happened that after used twice my "Chinese wonder" car jack, it stopped working i bought it 8 months ago. As
it was still under warranty I returned to Autobarn Cannington WA on monday morning (9.15 am) dreading of the possible avoidances etc. To my surprise the Gentlemen serving me was very helpful. Long story short after 10 min I left the shop happily with a slightly better car jack. Highly recommended.

Staff very friendly and helpful.
Assisted me in choosing appropriate dash cam. Thank you Sok for your valued time you took to ensure that you set my mind at ease, by setting up the unit in my car and also go back in to the store to reassure me that it was recording. Also pointed out the detail it captured.
He was patient and extremely helpful. Other staff also smiling, happy and interactive. Nice to be treated as a valued customer even though it was my first visit there. See you again.
Julie

I visited Ferntree Gully Autobarn looking to upgrade car audio and could not be happier. Matt and the guys were really friendly, helpful & happy to share their knowledge. Well done guys great customer service!!

Had to get my bulbs replaced. Efficient, friendly, reliable. Great value for money. Excellent service all round. Prior to this had to get wind shield wipers replaced. Excellent service again.

Took my car in today to have the air-con re-gassed. Very impressed with the service and I had the car back within two hours. Perfect and now nice and cold.

I want to thank Matt, Mal and team for their awesome help whilst i tried to sought out how to do hands free mob use in my Colorado. Professional and respectful at all times and very helpful during my visit. Outcome was handsfree unit in my car and an extremely happy customer all round. Thank you!