Went in for 7 D.I.Y small auto car parts.A broad knowledged retails manager quickly & efficiently got all parts & I left with more info than previous.All 7 items were on special so savings were $20

Portmaqurie autobarn I brought a kicker sub with amp they charged me 200 to install the subwoofer and 75 for the high low converter. Yet the labour was only 2 hours. No nothing in reply the biggest dogs I've ever dealt with.

Went to Warriewood store to get several parts, in fact had a list.
Counter staff could not have been more helpful or polite.
Filled the list, gave advice on oil and other parts.
And specials made it much cheaper than their main opposition.
Impressed, will return, and it is quite a detour for me.

I went in to buy some LED globes for my car. The guys gave me some recommendations and after purchasing a set, they helped me with installing it at no extra cost. Thanks guys for a fantastic service. Will be back for more.

Twice in the last two months I have stopped into this store to buy some advertised oil only to be told we have sold out and have no stock and wont be getting any more. The 1st time was 2 days after a new catalog advertised, and the second was when I stopped in after seeing a sign out the front advertising the same oil, only to be told we are sold out again... I be wont be buying anything from them ever again or wasting my time walking into there store... poor form IMO.

I thought I should share positive feedback, as people only ever want to seem to complain. I go to the Virginia store when ever I need anything and they always have the best service. Jeff is great. Bought my dash matt for my new truck, couldn't be happier with the advice.

Click and collect experience. One week for email the order was ready for collection . Expected to bring email, photo id, and credit card for pick up. Then made to fill out their paperwork. Lazy and arrogant crap.

Went to purchase a Rhino Rack Masterfit luggage pod as they were 25%. Then told it was a $300 freight charge! Apparently did me a deal and took it down to $150.

worst ever customer service, cannot be trusted .had a bad experience with a Nunawading store Mr. Steve no customer service experience at all rude nature. Be careful to make a purchase of any expensive items from the Autobarn store think before, not like any other auto stores a big difference.

We were shopping on a Saturday morning and I drove to close to the curb pulling the plastic casing off from under my front bumper. We drove around to get some help and found the Armadale store open. They put the car on the hoist and fixed the problem at no charge. What fantastic service.

he didnot help us at all and went back to register saying something in his mouth. it was the worst experience of my life and im never going back there

Bought a dashcam from these guys and paid to have their installer install it professionally (or so I thought). Turns out they have installed it, just done so that nothing can be adjusted and the hardwiring control panel is now unable to be reached. Total amateur hour, and they refuse to have anything to do with it or offer any help. Avoid these guys, and go to your mechanic/car dealer instead, it might cost more, but in the long run, you'll be glad you avoided these guys and their idiocy.

Your kawana store will not return speaker spacers that do not fit the car.

The staff was rude.
Plus if this is the example of Autobarn when things go wrong, it does not fill me with confidence to continue to shop at you stores.

I called into your Nunawading workshop today totally lost (I live Interstate) to get help with my new navigation system. The lovely lady who helped me was amazing and so helpful. Thank you again and I will definitely visit Austobarn in the future and recommend you to family and friends. Cheers Judy