On the 24th of February 2017 Fixed Price Car Service rebranded to AutoGuru.
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Reviewer Photos & Videos
AydenBSouth East Queensland, QLD
- 2 reviews
Pain free booking system - love it!
This site makes booking your car in for different services so easy and pain free. Provides copious amount of quotes for the services you require so you can make an informed decision and ensure you are getting the best deal. Only negative would be in relation to brakes, I think they should have a pop up that advises that your rotors may need to be machined/replaced and not wait until you get the final email. Luckily I had extra money put a side!
1 comment
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danielSydney Surrounds, NSW
hidden costs
not happy that after being given a quote and prepaying for windscreen was the phoned to confirm booking and told there would b extra costs on top of quote, poor form
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This is perfect
I am Very satisfied for the job done. All that I have asked to do was perfectly done. The booking with auto guru is absolutely fine. I recommend auto guru to anyone.
1 comment
AutoGuru T.AutoGuru
Hey Andre,
Thanks for leaving a review, and for the recommendation! It's awesome to hear we could provide such great service.... Read more
If you haven't already, be sure to leave a review for the mechanic too. We're certain they'd love to hear the feedback. Check your emails for an invite to review the mechanic directly. Thanks again! - The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how AutoGuru compares to other Car Service / Repair Centres
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Quick and easy
Really easy website to use. Good choice of service providers and prices in the local area presented after details input. Support call centre immediately available to follow up on your query to streamline the process further.
1 comment
AutoGuru T.AutoGuru
Hey Mark,
Thanks for the review, it's awesome to hear! We're glad you had a great experience using our website, and with our customer support crew - we're happy to help! See you next time.... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
Emily95Metropolitan Adelaide, SA
Amazing!
Awesome way to book your car in & so easy to use! Gives you plenty of options and you can even use afterpay so there is no excuse for putting off a car service!
1 comment
AutoGuru T.AutoGuru
Hey Emily,
Thanks for choosing AutoGuru! We're glad we could provide an easy, 5-star experience for you, and with the added ease of Afterpay - bonus! We're looking forward to helping with you next car service or repair needs.... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
It’s like an airtasker for cars!
I was browsing for local mechanics on my area and found this. As I have never heard of AutoGuru before, I am skeptical at first in using this but I’m glad I did. Found my new mechanic via AutoGuru so thank you!
1 comment
AutoGuru T.AutoGuru
Hey Jay,
Thanks so much for an awesome review! We're thrilled we had the opportunity to connect you with a local mechanic for your car service or repair needs. See you next time!... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
So Easy
Able to compare quotes at a glance and see whats on offer at businesses close to me and also see exactly what the service includes,also enjoyed being able to add extra items to the service.
1 comment
AutoGuru T.AutoGuru
Hey Jeff,
Thanks for the 5-star review! We love making the booking process easy and hassle-free, and we're glad we could do this for you! We're looking forward to helping with your next car service or repair needs.... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
WaynePerth, WA
Great Service
Really happy with the service and was very thorough with explaining what was done and what needs doing in the future. Very competitively priced and used quality products. Recommend this garage.
1 comment
AutoGuru T.AutoGuru
Hey Wayne,
Thanks for a great review! We're glad we could connect you with an awesome workshop for your car service or repair needs.... Read more
If you haven't already, be sure to leave a review for the workshop. We're certain they'd love to hear the feedback. Check your emails for an invite to review them directly. See you next time! - The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
faisal a.Sydney, NSW
costumer service needs improvement
I requested for a windscreen replacement between midday and 2pm. Someone from the office, I think her name was Bella, called me to change the time and also mentioned that there might be an extra charge for the moulding from $40. I mentioned that if it will be much more then $40 for the moulding I might not go through with it. She responded by if you think you won't go through with it, I rather just cancel it now. Was I supposed to accept any amount the person would of qouted me for the moulding? If these are your standards of costumer service I am sure you are losing costumers daily.
2 comments
AutoGuru T.AutoGuru
Hi Faisal, we're really sorry to hear about your experience! We're glad you reached out as we'd love the opportunity to help clarify a few things.
Unfortunately, and it really is a pain when this ha... Read more
ppens, the businesses do need to change your selected time, so we'll get in contact with you to work out a new time. It's a rare occurrence, and we understand it's frustrating! We really are sorry.My issue was not changing the time nor paying for the moulding. It was the way I was treated and spoken to on the phone by one of your representative. Thank you for your email.
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Judith
- 2 reviews
Great service
I am fairly new to the area and needed to book a service for my sons car. AutoGuru made it so easy found the workshops nearest to my home with prices. I received a follow up phone call to make sure I was happy with the info sent to me. Excellent service. Highly recommend anyone to use this I will certainly use again.
1 comment
AutoGuru T.AutoGuru
Hey Judith,
This is what we're all about; connecting customers to local mechanics, and doing it all hassle-free. We're glad you had a great experience, thanks for the review!... Read more
If you haven't already, be sure to leave a review for the workshop too. We're certain they'd love to hear the feedback. Check your emails for an invite to review them directly. Thanks again! - The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
Stress free
Using auto guru was easy and efficient.
I was contacted promptly. I used auto guru to book a mechanic for my mother who lives an hour away.
Great hassle free, transparent service.
1 comment
AutoGuru T.AutoGuru
Hey CJC,
Thanks for choosing AutoGuru! We love providing our customers with stress-free experiences, and we're glad we could do this for you. We're looking forward to helping with you or your family's next car service or repair needs.... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ieatwords.com.au!
LucyGreater Melbourne (Outer), VIC
Great service
I spoke with Maddy who was extremely friendly and helpful. Communication between myself, Maddy and the repairer was prompt and thorough. I would definitely recommend this service and will be using it myself again!
1 comment
AutoGuru T.AutoGuru
Hey Lucy,
This is absolutely awesome! We're thrilled to hear you had a great experience with our customer support crew and the supplier. We'll be sure to pass this one onto Maddy and the team.... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
Efficient service
Great service. Easy and quick. The lady was helpful and explained process simply. Recommend to busy people. Will use again Brake pads being done today so hope it all goes well. Cost effective and same day service.
1 comment
AutoGuru T.AutoGuru
Hey Edwina,
Thanks for the 5-star review! Our awesome customer support crew love making the booking process as hassle-free as possible. We're glad we could help.... Read more
- The AutoGuru TeamSimilar opinion? Write a review on ieatwords.com.au!
PeeCeeWerribee
- 2 reviews
Works for me
The only issue I had was the quote didn’t specify details of the tyres that were quoted. That was resolved with a phone call. More detail in quote next time.
1 comment
AutoGuru T.AutoGuru
Hey PeeCee,
Thanks for the feedback. We understand your frustration, and would love the opportunity to provide some more info on this.... Read more
As we currently can't provide an instant quote for tyre replacements, it is up to the supplier to provide any additional comments about the quote. In the future, we'd recommend adding a comment to your quote request, asking the supplier to provide specific information. Whilst our contact support crew are always happy to help, adding a comment should stream-line the process for you. We hope this information helps! If there's anything else we can assist with, don't hesitate to contact us. - The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
AmySouth East Queensland, QLD
Great service
On time, nice mechanic, good at his job! I would recommend this service to any one. Very professional service. And the afterpay option was great! Please give it a go!
1 comment
AutoGuru T.AutoGuru
Hey Amy,
Thanks for choosing AutoGuru, and for the recommendation! We're glad we could help with your car service or repair needs, all with the bonus of Afterpay. See you next time!... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how AutoGuru compares to other Car Service / Repair Centres
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SusieSouth East Queensland, QLD
Never have to navigate mechanics again
For someone who does not know much about cars I like that someone can do the legwork for me. Now I’m not worried about getting ripped off or getting referred to a dodgy mechanic. This had always been a massive headache for me in the past but now I feel confident I am getting great service for a very fair price.
1 comment
AutoGuru T.AutoGuru
Hey Susie,
Thanks for taking the time to leave a review. It's awesome to hear we could help boost your confidence, so you can book your car service and repair needs, with no worries!... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
LaviniaSouth East Queensland, QLD
- 2 reviews
Perfect
Very quick response. Very affordable quotes. I can choose from any quotes offered to me and I enjoy browsing through real peoples feedback. Highly recommend to everyone. Thanks again Auto Guru.
1 comment
AutoGuru T.AutoGuru
Hey Lavinia,
"Perfect", wow; we're over the moon with this! Thank you for a great review! We really love helping our customers, and are so glad we could provide a 5-star experience for you. We'll see you next time.... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
LSVPSouth East Queensland, QLD
- 2 reviews
Made life so easy
Made it so easy to find a reputable company to carry out repairs at affordable pricing. So easy to use and would definitely recommend to any one looking for repairs or service for their vehicles.
1 comment
AutoGuru T.AutoGuru
Hey LSVP,
Thanks for choosing AutoGuru! An easy, hassle-free experience is exactly what we aim for. We're stoked we could provide this for you, and we're looking forward to doing it again. See you then!... Read more
- The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
TRTSouth East Queensland, QLD
Replacement Battery for VW Polo
Excellent service, very quick to respond to my request for quote, and work done same day.
Mechanic arrived on time, was very professional and price for work done was also very competitive.
1 comment
AutoGuru T.AutoGuru
Hey TRT,
Thanks for the 5-star review! We're thrilled we could connect you with a great mobile mechanic for your battery replacement.... Read more
If you haven't already, be sure to leave a review for the mobile mechanic too. We're certain they'd love to hear the feedback! Check your emails for an invite to review them directly. Thanks again. - The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
Carol PettiferGreater Melbourne (Outer), VIC
Car service
I need to find a good Mechanic so went on auto guru explaining what l need done got back to me very quickly and found a good Mechanic would recommend them
1 comment
AutoGuru T.AutoGuru
Hey Carol,
Thanks for leaving a review, this is great to hear! We're happy we could connect you with an awesome mechanic for your car service.... Read more
Once your service has been completed, be sure to leave a review for the mechanic too. We're certain they'd love to hear the feedback. Check your emails for an invite to review the mechanic directly. Thanks again! - The AutoGuru teamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Wol A.asked
How long does a road worthy test take?
1 answer
AutoGuru T.AutoGuru
Hey Wol,
Thanks for reaching out! A roadworthy usually takes a couple of hours to complete, but this depends on which state you're based in, and the mechanic completing the work. If you'd like to make a booking, or need more information, please call our customer support crew on 1300 655 661, or send us an email at [email protected]. Thanks again!
- The AutoGuru team
domie48asked
Anyone had A windscreen REPLACED
Tanyaasked
Central locking only working when inside car then when u get out stops after 5 minutes what could this be its ve ss v 06
1 answer
AutoGuru T.AutoGuru
Hey Tanya,
Thanks for reaching out, we'd be happy to help! In this case, we suggest requesting an inspection for your vehicle so a mechanic can diagnose the issue. You can request an inspection here; https://www.autoguru.com.au/inspections. If you'd like further assistance, please reach out to our customer support crew on 1300 655 611, or send us an email at [email protected]. Thanks again!
- The AutoGuru Team
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AutoGuru T.AutoGuru
Hey Ayden,
Thanks for the review, it's absolutely fantastic! We love providing easy, hassle-free experiences to our customers, and we're glad we could do this for you.... Read more
We're always looking at ways to improve too, so feedback like this is awesome to hear. See you next time! - The AutoGuru team