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Reviews

4.7

1,797 reviews
5
(1,471)
4
(191)
3
(41)
2
(21)
1
(73)
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    4.6 (364)
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AydenB

AydenBSouth East Queensland, QLD

  • 2 reviews

Pain free booking system - love it!

published

This site makes booking your car in for different services so easy and pain free. Provides copious amount of quotes for the services you require so you can make an informed decision and ensure you are getting the best deal. Only negative would be in relation to brakes, I think they should have a pop up that advises that your rotors may need to be machined/replaced and not wait until you get the final email. Luckily I had extra money put a side!

1 comment
AutoGuru
AutoGuru T.AutoGuru
daniel

danielSydney Surrounds, NSW

hidden costs

published

not happy that after being given a quote and prepaying for windscreen was the phoned to confirm booking and told there would b extra costs on top of quote, poor form

This is perfect

published

I am Very satisfied for the job done. All that I have asked to do was perfectly done. The booking with auto guru is absolutely fine. I recommend auto guru to anyone.



1 comment
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Quick and easy

published

Really easy website to use. Good choice of service providers and prices in the local area presented after details input. Support call centre immediately available to follow up on your query to streamline the process further.

1 comment
AutoGuru
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Emily95

Emily95Metropolitan Adelaide, SA

Amazing!

published

Awesome way to book your car in & so easy to use! Gives you plenty of options and you can even use afterpay so there is no excuse for putting off a car service!

1 comment
AutoGuru
AutoGuru T.AutoGuru

It’s like an airtasker for cars!

published

I was browsing for local mechanics on my area and found this. As I have never heard of AutoGuru before, I am skeptical at first in using this but I’m glad I did. Found my new mechanic via AutoGuru so thank you!

1 comment
AutoGuru
AutoGuru T.AutoGuru

So Easy

published

Able to compare quotes at a glance and see whats on offer at businesses close to me and also see exactly what the service includes,also enjoyed being able to add extra items to the service.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Wayne

WaynePerth, WA

Great Service

published

Really happy with the service and was very thorough with explaining what was done and what needs doing in the future. Very competitively priced and used quality products. Recommend this garage.

1 comment
AutoGuru
AutoGuru T.AutoGuru
faisal a.

faisal a.Sydney, NSW

costumer service needs improvement

published

I requested for a windscreen replacement between midday and 2pm. Someone from the office, I think her name was Bella, called me to change the time and also mentioned that there might be an extra charge for the moulding from $40. I mentioned that if it will be much more then $40 for the moulding I might not go through with it. She responded by if you think you won't go through with it, I rather just cancel it now. Was I supposed to accept any amount the person would of qouted me for the moulding? If these are your standards of costumer service I am sure you are losing costumers daily.

2 comments
AutoGuru
AutoGuru T.AutoGuru
faisal a.
faisal a.

My issue was not changing the time nor paying for the moulding. It was the way I was treated and spoken to on the phone by one of your representative. Thank you for your email.

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Judith

Judith

  • 2 reviews

Great service

published

I am fairly new to the area and needed to book a service for my sons car. AutoGuru made it so easy found the workshops nearest to my home with prices. I received a follow up phone call to make sure I was happy with the info sent to me. Excellent service. Highly recommend anyone to use this I will certainly use again.

1 comment
AutoGuru
AutoGuru T.AutoGuru

Stress free

published

Using auto guru was easy and efficient.
I was contacted promptly. I used auto guru to book a mechanic for my mother who lives an hour away.
Great hassle free, transparent service.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Lucy

LucyGreater Melbourne (Outer), VIC

Great service

published

I spoke with Maddy who was extremely friendly and helpful. Communication between myself, Maddy and the repairer was prompt and thorough. I would definitely recommend this service and will be using it myself again!

1 comment
AutoGuru
AutoGuru T.AutoGuru

Efficient service

published

Great service. Easy and quick. The lady was helpful and explained process simply. Recommend to busy people. Will use again Brake pads being done today so hope it all goes well. Cost effective and same day service.

1 comment
AutoGuru
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PeeCee

PeeCeeWerribee

  • 2 reviews

Works for me

published

The only issue I had was the quote didn’t specify details of the tyres that were quoted. That was resolved with a phone call. More detail in quote next time.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Amy

AmySouth East Queensland, QLD

Great service

published

On time, nice mechanic, good at his job! I would recommend this service to any one. Very professional service. And the afterpay option was great! Please give it a go!

1 comment
AutoGuru
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Susie

SusieSouth East Queensland, QLD

Never have to navigate mechanics again

published

For someone who does not know much about cars I like that someone can do the legwork for me. Now I’m not worried about getting ripped off or getting referred to a dodgy mechanic. This had always been a massive headache for me in the past but now I feel confident I am getting great service for a very fair price.

1 comment
AutoGuru
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Lavinia

LaviniaSouth East Queensland, QLD

  • 2 reviews

Perfect

published

Very quick response. Very affordable quotes. I can choose from any quotes offered to me and I enjoy browsing through real peoples feedback. Highly recommend to everyone. Thanks again Auto Guru.

1 comment
AutoGuru
AutoGuru T.AutoGuru
LSVP

LSVPSouth East Queensland, QLD

  • 2 reviews

Made life so easy

published

Made it so easy to find a reputable company to carry out repairs at affordable pricing. So easy to use and would definitely recommend to any one looking for repairs or service for their vehicles.

1 comment
AutoGuru
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TRT

TRTSouth East Queensland, QLD

Replacement Battery for VW Polo

published

Excellent service, very quick to respond to my request for quote, and work done same day.
Mechanic arrived on time, was very professional and price for work done was also very competitive.

1 comment
AutoGuru
AutoGuru T.AutoGuru
Carol Pettifer

Carol PettiferGreater Melbourne (Outer), VIC

Car service

published

I need to find a good Mechanic so went on auto guru explaining what l need done got back to me very quickly and found a good Mechanic would recommend them

1 comment
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Page 3 of 90
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Questions & Answers

Wol A.

Wol A.asked

How long does a road worthy test take?

1 answer
AutoGuru
AutoGuru T.AutoGuru

Hey Wol,

Thanks for reaching out! A roadworthy usually takes a couple of hours to complete, but this depends on which state you're based in, and the mechanic completing the work. If you'd like to make a booking, or need more information, please call our customer support crew on 1300 655 661, or send us an email at [email protected]. Thanks again!

- The AutoGuru team

domie48

domie48asked

Anyone had A windscreen REPLACED

3 answers
GARY
GARY

Not as yet as is a quote system

AutoGuru
AutoGuru T.AutoGuru

Hi Domie, feel free to reach out if you're looking for assistance getting your windscreen replaced. Our team as reachable on 1300 655 661, we'd love to help!

- The AutoGuru Team

domie48
domie48

Thanks for the offer however I now made arrangements.

Tanya

Tanyaasked

Central locking only working when inside car then when u get out stops after 5 minutes what could this be its ve ss v 06

1 answer
AutoGuru
AutoGuru T.AutoGuru

Hey Tanya,

Thanks for reaching out, we'd be happy to help! In this case, we suggest requesting an inspection for your vehicle so a mechanic can diagnose the issue. You can request an inspection here; https://www.autoguru.com.au/inspections. If you'd like further assistance, please reach out to our customer support crew on 1300 655 611, or send us an email at [email protected]. Thanks again!

- The AutoGuru Team

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