On the 24th of February 2017 Fixed Price Car Service rebranded to AutoGuru.
Reviewer Photos & Videos
Pain free booking system - love it!
This site makes booking your car in for different services so easy and pain free. Provides copious amount of quotes for the services you require so you can make an informed decision and ensure you are getting the best deal. Only negative would be in relation to brakes, I think they should have a pop up that advises that your rotors may need to be machined/replaced and not wait until you get the final email. Luckily I had extra money put a side!
costumer service needs improvement
I requested for a windscreen replacement between midday and 2pm. Someone from the office, I think her name was Bella, called me to change the time and also mentioned that there might be an extra charge for the moulding from $40. I mentioned that if it will be much more then $40 for the moulding I might not go through with it. She responded by if you think you won't go through with it, I rather just cancel it now. Was I supposed to accept any amount the person would of qouted me for the moulding? If these are your standards of costumer service I am sure you are losing costumers daily.
I am fairly new to the area and needed to book a service for my sons car. AutoGuru made it so easy found the workshops nearest to my home with prices. I received a follow up phone call to make sure I was happy with the info sent to me. Excellent service. Highly recommend anyone to use this I will certainly use again.
Never have to navigate mechanics again
For someone who does not know much about cars I like that someone can do the legwork for me. Now I’m not worried about getting ripped off or getting referred to a dodgy mechanic. This had always been a massive headache for me in the past but now I feel confident I am getting great service for a very fair price.
Questions & Answers
How long does a road worthy test take?
Thanks for reaching out! A roadworthy usually takes a couple of hours to complete, but this depends on which state you're based in, and the mechanic completing the work. If you'd like to make a booking, or need more information, please call our customer support crew on 1300 655 661, or send us an email at [email protected]. Thanks again!
- The AutoGuru team
Anyone had A windscreen REPLACED
Central locking only working when inside car then when u get out stops after 5 minutes what could this be its ve ss v 06
Thanks for reaching out, we'd be happy to help! In this case, we suggest requesting an inspection for your vehicle so a mechanic can diagnose the issue. You can request an inspection here; https://www.autoguru.com.au/inspections. If you'd like further assistance, please reach out to our customer support crew on 1300 655 611, or send us an email at [email protected]. Thanks again!
- The AutoGuru Team
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