Bought a 2 Kg gas bottle from Midland Store. The guy that served me was
Helpful, matched the oppositions price and left me felling I had a great buy
Thanks a lot guys esp Tony

After over a week, 10 phone calls and 2 trips to the store, a total of 520kms, we have a replacement bbq. And it works. Thank god-i never ever want to see the inside of a bbqs galore store again.

Had not checked my BBQ for a long time and urgently needed a new hotplate and grill to replace rusted ones. Walked into Barbeques Galore at Penrith NSW and found exactly what was required with the best customer service experienced for a while! Thanks Josh for your advice and also a good price!

I purchased a two burner Ziggler and Brown turbo elite from the Osborne Park store after having a four burner turbo for sixteen years from the same store. We had trouble with three different new natural gas lines that were fitted. After the third one caused problems the store manager came out ( on Saturday) personally, and fitted a fourth one which has solved the problem. The stainless steel grills were also causing the meat to be cooked with a grey finish. The manager replaced the grill with the old fashion cast iron ones like our previous BBQ had and we have had great grilling since.
We would continue to patronise this store because of their service.

I purchased an outdoor dining set and I paid the delivery fee, but not once was I told that the cleanup of the boxes was to be made by me, they were quick in taking money for a delivery but not in helping with the cleanup, on calling the store to complain, BBQ galore blamed the delivery company, when it was their responsibility to inform the customer, if I'd known from the day of purchase, I could have saved the delivery fee and collected the furniture myself, really disappointed in the company for their lack of customer service. I'm now left with trying to dismantle a very large box outside my property.

Just purchased a Ziggy Portable BBQ from Capalaba BBQ Galore store.
The girl who served us Bridgette was an OUTSTANDING sales person. She really should be congratulated for her customer service.
Will never set foot in any other BBQ Galore store unless its the CAPALABA one.
Well done.to.the staff there!!!

Friendly service and fantastic product knowledge make it a joy to visit this store in Batemans Bay. They service my pool and I have bought outdoor furniture and a Cucina BBQ there. I wouldn't go anywhere else because their product knowledge is great. I notice someone else has left a negative review about them regarding a heater from 5 years ago which is why I am posting this review. The new owners have only been there for 2 years so everyone can disregard that review. Highly recommend these guys esp Tim and Aron the pool guys. Keep up the good work.

I purchased a patiomaster for 400 $ and rust appeared on the grill after 7 months used!called the store and heard that rust in not covered by warranty. hopeless staff, who just said that you have to spray your grill with oil very often.why they did not say it once I purchased it??????very very disappointed

These guys have some great items all around but for low and slow cookers check out their wood chips. Best prices out I have found.

I bought my wood heater 5 years ago, it rusted out in the first week, Batemans Bay store resprayed several times saying the fire box had been handled by some staff member after he had eaten a hamburger putting grease on the fire box stopping the paint from adhering. After a confrontation on the phone we had two police officers on our door step telling us "The manager was banning us from the store and reimbursing us $700 for the inferior paintwork" Great cop out BBQ's Galore we have been left with a wood heater that we have had to spend hundreds of dollars on to keep it going. Never again.

Went in to buy bbq and outdoor table n chairs. No discount on $1000 plus purchase. Then the table and chairs weren't in stock. Said would be in early next week. 2 weeks later and still waiting.

The staff like a robots in there, with no personality what so ever.
The manager had a chip on her shoulder with no care factor if made a purchase or not. It's really a shame how they treat customers in there, i had a almost same experience in sunshine coast store.
No wonder why business are suffering.
Wake up mr or mrs CEO

Just bought a bbq from this mob Ranger 4 burner,Big Mistake. Not even a month old and already rusting up and broken regulator! So called stainless steel has rust all over it. Brought it to the store at Erina's attention and was told they will replace broken regulator but I should clean the rust off myself. It has been undercover and had a cover on it and I'm told to clean the RUST off myself. Stay away from this store and there cheap products. Do you self a favour! You have been warned!!!!

The salesperson told us that it can be delivered next week but there is no one call us until we call the shop every day. It promise to be delivered on Friday but no show. We waited at home for whole day, called shop and they said the delivery rang the bell but no answer which is ridiculous. Went to shop for refund and salesperson said need to refund by cheque after 2 weeks, but then suddenly can refund in credit card. Bad shopping experience and poor customer service

I recently purchased a 4 burner BBQ (Alfresco) from Barbeques Galore in Nowra. The service provided was excellent. Product knowledge and advice was of a high standard, and negotiation of sale prices was also exceptional. I would highly recommend this store to anyone interested in advice/product quality.