Just wanted to post this review because I've seen a lot of negative BBQ Galore reviews, and this store was just outstanding. We visited both local stores in search of a BBQ (ended up settling for a large Webber) and found the Charters Towers Road store to be excellent in terms of product on floor for viewing, staff service and knowledge and completion of sale/aftercare.
Good range of products laid out, including opened and set up examples of accessories. Onsite Parking. Polite and attentive staff. Notified of accessories associated with the product we selected, but no aggressive upselling and were not rushed ot make the purchase (had already decided via the internet which we wanted).

We bought our 1st BBQ here in 1998 and it still goes well. We have replaced parts & also bought a Weber & accessories for our son. Store is well set out, range is excellent & the staff know their product & give very good customer service. Would not go elsewhere for BBQ's & accessories.
All purchases have been great

I went to Barbeques Galore to get a roasting Trivet for my Weber Q 100. The official Weber price is $29.95. However, in this shop the price was $39.95. I told them that that's the price for the large trivet for Weber Q 200 and not the smaller one for Weber Q100.There must be some error. The store person checked and then told me that they would still sell it for higher price then what Weber recommends and he was a bit rude as well not willing to accept what I was saying. I then went to Masters nearby and bought it for $29.95. In fact Ray's outdoor have it for $28 if you have their VIP card (it is free).
Good luck Barbeques Galore to sell things 30% above Weber's RRP.

Sell things at higher price than RRP

After ringing Barbeques Galore Maitland store last week,I went into their store and Bought a 9kg Gas Bottle,and had it filled for $16.95 This is the best price I have found anywhere.in my part of the Hunter Valley.
I was advised that is their standard price for this size bottle,and the 4kg size,which we also have, is $12.00,which I find extremely good also.
The Staff here, are extremely Helpful and Friendly,and your Gas Bottle is filled right up,in fact they are happy for you to watch the refilling it,unlike some other stores where the Operator disappears,and you never know,how full you bottle is..
Friendly Helpful People,Good Prices.