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BCF Physical Store Questions & Answers
3.0 from 23 reviews
1 question from our users
Southozblokeasked
If a tent rib breaks within a week of purchasing a swag am I able to request a refund or will I only get a replacement rib?
1 answer
If the item is not fit for purpose you can argue that it does not meet the Australian Standards and attempt to get a replacement. make sure you state this in WRITING to the store. If you submit that your use of the item was reasonable they cannot argue against a replacement...
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