Bought the Beko around 5 years ago and now stopped working. Best customer care(less) could do is offer a discount on a new one. Last fridge, a Kelvinator, was still going strong after more than 15 years and only sold because we didn't have room for it. I expect a fridge to last at least 10 years and this Beko couldn't do it. Wouldn't recommend.

WMB 651441L front loader rubbish
So I have a beach house that has been used weekend only laundry washing machine would be lucky if it has been used more than 30 times if it’s 3 year life. The motor has stopped working and the company has said there is nothing we can do as I bought the house with the machine in it which was straight after the builder finished building it so everything was brand new. The disappointment i have with this is my machine at home is 20 years old and still works great yet the Beko is 3 years and already broken. Will NEVER buy a BEKO AGAIN or the company.

I brought a becko front loader washing machine . The washing machine within the first few weeks leaked and ruined my brand new laundry . I have contacted becko they don’t seem to care. Now I’m stuck with a rotted laundry and a front loader washing machine with E12 error on it . Never buy this brand again . Stick with the well known companies for any appliance . These new ones are hopeless s

21 days after purchase and the washing machine doesn’t work. Door won’t open, went through all the trouble shooting possible and there is no power to the machine. However it is holding strong with wet clothing in it and cannot be addressed until 6 days later with the expectation of us accepting it to be repaired.
Contacted Beko multiple times and they cannot do any better than us to wait for a repairer.
Checked the consumer website and due to a major or minor fault we are entitled to have the machine replaced or repaired and any losses covered.
I will not be accepting anything less than a replacement as mould will be growing inside the machine with the wet smelly washed clothing in it.

Not impressed

Rust appeared around seal in less than 2 years of purchase. The machine was only used once or twice a week, door kept ajar as instructed. When I called the service department they asked for details and photos to be sent. After almost 2 months of no reply from Beko, I called back to inquire only to be told that they believe that we dropped water on the machine causing it to rust. Although I explained there was no scenario where we dropped water on the machine, (as I place dry clothes in it) customer service refused any further help. Poor quality goods and service from Beko. Never buy.

Had received a rangehood that was scratched badly, not packaged properly beko don,t believe in returning phone calls have waited over four weeks for anew item . I have asked to speak to a manger on two occasions not happening.overall pathetic on all counts

Fridge is 4 years old has been repaired 4 times and is about to have its 5th reapair spoke to at customer care they were dismissive and told me that it is not their problem.

I have a Beko fridge. DN143120X. Never again would I purchase this brand. Lasted in a one person unit for 4 years. Goes but won’t cool. I just want reliability nothing more nothing less.

Easy to talk to the representatives over the phone and received a lot of useful information on how to use my machines. I have one of their fridges and washing machines and they look great and wash well. Some of the repairers could be a bit more knowledgeable though. So well my sister also bought a fridge and dishwasher of theirs which she loves. Definitely would recommend.

I purchased a Beko dishwasher and it has not worked for nearly a year. They keep fixing the machine to no avail. And still refuse to replace it.

New Beko french door constantly shows error signs and is not cooling. Sometimes it works, sometimes Not.. There is NO Beko customer service exept the generic fridge repairer. There is NO Beko direct service or warranty online.
I recommend not to buy such poor produce as it has no service or manufacturers responsibilities.
Don't buy BEKO

I purchased a Beko French door fridge, dishwasher and oven from JB Hifi 3 years ago. Worst mistake ever. The fridge DOA and replaced then the new Beko fride broke down as well so we replaced it with A Samsung and had no pro lems since. The oven has been repaired at my cost and the dishwasher has just broken down. I'm not angry at Beko I'm angry at JB Hifi for selling such rubbish. If you value your money dont buy Beko.

I brought a Beko fridge/freezer Model RDNE350K30W July 16th 2016.It had a 2 yr warranty and was simply okay till just 5 months past the warranty,it suddenly started leaking like a sieve,followed Beko's advise and turned off,then on,it got worse fridge section stopped working & freezer section was like a fridge(leaked even more)have tried dealing with head of service manager at Beko,thats when he actually returns calls.The damage from the leaking fridge is extensive & I'm left to repair the damage caused from Beko's bad whitegoods,the cost to fix the damage to the kitchen,the cost of lost groceries & the cost of a new fridge/freezer(which is NOT a Beko.)I will never buy or recommend Beko products to anyone.

Organising a fix through beko was a nightmare... Waiting now 4 weeks and it is still going on and under warranty! Never even think about buying their machines... I won't recommend it even to my enemies!

Unfortunately, the dodgy owner has equipped the new unit we rented with cheap awful crappy Beko appliance. Dish Washing machine doesn't clean properly and is super noisy. Oven burns easily everything inside. The stove is so so as it comes with cheap plastic knobs.
I didn't know Turks have industry and make appliance. They did a stinky job. When I remember our lovely high-quality GERMAN made Bosch I wanna cry.

Works okay but I do rinse everything before I put it in if it is messy. Would have liked the ability to put small things in the top section without them getting washed out ie smaller grid, but I will find something suitable. I had a hiccup at first but it was install error and easily fixed. Quite happy with the after sales service in this respect and you can't beat a 5 year warranty.

Have got multiple beko products. The freezer in my fridge has stopped working 10months out of warranty. Beko will not cover the cost to send out a technician to look at the problem, we are talking $60 here! So I have a 3 year old fridge that won’t freeze anything. Beko will not help out at all. I am so scared that more of my Beko products will see the same fate, they do not make things to last. Absolutely discussed at the customer service from Beko especially from the customer service manager [name removed]. be warned, do not buy BEKO!

I bought a Beko washing machine/dryer a couple of years ago and it's good overall. Was good value and works well. Has a couple of glitches but works for what I need.