Have got multiple beko products. The freezer in my fridge has stopped working 10months out of warranty. Beko will not cover the cost to send out a technician to look at the problem, we are talking $60 here! So I have a 3 year old fridge that won’t freeze anything. Beko will not help out at all. I am so scared that more of my Beko products will see the same fate, they do not make things to last. Absolutely discussed at the customer service from Beko especially from the customer service manager [name removed]. be warned, do not buy BEKO!

I bought a Beko washing machine/dryer a couple of years ago and it's good overall. Was good value and works well. Has a couple of glitches but works for what I need.

12 months into a washer dryer combo my machine blocked and wouldn't drain, went through the usual process of trying to look for any blockages but could not find any.

A serviceman visited, took the machine apart and found the issue.

My problem with this is that had I had taken the machine apart my warranty would be voided, so a serviceman was required.

Then I got sent the invoice for the repair.

I'll stick to the bigger name brands next time, Becko don't look after their customers.

I got a oven 2 and 1/2 years ago and the element is faulty so rang them and they are not going to do any thing so I will not buy anymore from them

I purchased a Beko dryer (model DV6120X) from Bing Lee in Rhodes on 28 June 2015.
The Beko dryer had less than 50 hours use before its motor seized and burned out the electrics. There were no warning signs and the dryer appeared to work well prior to then. For no apparent reason the internal lights of the dryer started flashing, the unit stopped spinning and a burning smell was given off before I disconnected the dryer. I contacted Beko Australia and they simply advised that the product was out of warranty and that they had no similar complaints previously. I strongly recommend not purchasing Beko products based upon this experience.

Purchased a dishwasher 6 months ago. It has broken 3 times since we purchased it. The last time resulting in an electrical fire. I would not recommend

I bought these products and have rung up customer care twice and I have been more than satisfied. The issues I have had are with the dealer not BEKO and they have resolved the issue immediately. Big bonus the extended 5 year warranty and the promo Jamie Oliver cookware. Thanks BEKO customer care.

Beko went above and beyond their obligations recently when our fridge started making a strange noise. The GNE134620X fridge-freezer was 4 months out of warranty, but I reported the fault to Beko in the first instance anyway. Beko Customer Care advised me to arrange for our local appliance repairer to inspect, which we did. The repairer diagnosed the problem and fixed it with new parts requiring a total of 3 visits, without any request for payment from us. We are grateful to Beko for standing by their product to this extent.

Our Beko fridge failed to cool after 2 years. After a delay a technician employed by Beko declared that the compressor had failed. Further delays until the report was lodged and further delays until a technician can deliver and install the replacement. A month without a working fridge is seriously disappointing. Do not buy a BEKO FRIDGE.

i wish I had read the reviews before buying a Beko fridge. The fridge is nearly new andhardly used. It stopped working all of the sudden. Customer care promised to call next day with a solution but did not. We now have to buy a new fridge!
Keep away from the brand is my advice..

I have a Beko dishwasher that is only 3years and 5 months old not working, the warranty only run out 5 months ago and Beko won't do anything about it. Had to take it out of the house you could smell the plastic burning. If you are thinking about buying Beko DON'T we also have a fridge and freezer WOULDN'T BUY BEKO AGAIN

Purchased a fridge from a local business who unfortunately is not in business any longer and selling rubbish like my fridge I can fully understand. First week the shelving collapsed and beauty got one replaced under warranty before closure of business. Six months later door handle broke, 12 months later another shelf collapsed and today the 3rd shelf has gone. The fridge unfortunately is nothing more than boat anchor value and my strong advise is be very careful when making a Beko purchase.

The customer care service of beckowhitegoods is absolutely disgusting. They never returned calls, cancelled appointments due to ordering incorrect parts on more than one occasion, sent out maintenance guys out that didn't know there thing from there head & always had an excuse for everything & loved pointing the finger at each other playing the blame game. My fridge which was a bbm450 was the worst product i have ever bought giving me problem after problem. The lights, alarm, Reid switch, computer panel all broken on more than one occasion. I will never again buy a beckowhitegoods product.

Beko parts are so high it's not funny. For example a door handle in Australia costs $97.92. If you order from Beko UK the cost is GBP 19.96 or AUD 35.39

It fine having all these new fangled bits and pieces but if the don't work like my door alarm, then it's money wasted.

Handle snap off on fridge door.Just held on with two small screws, top and bottom at the side of the Fridge.Everything in the Fridge compartment is wet. The Glass Shelves stay wet all the time. .We Phoned Beko Customer care Australia. They sent a technician out,he said.There is nothing wrong with the Fridge, that's the way it is.

Bought a dryer and within 12months, the dryer heating element broke. I’ve been back and forth with over 3 months with bing lee, the appliance service company and beko and no one knows what the process is to sort this issue out.
The Australia office is useless. I was told the person who initially took my enquiry ‘made a note on my file and never followed up’.
Product is also under its full warranty and I’m just getting the run around.
I’ll be sticking to Australian made products from now on.