Air Conditioning Headquaters, previously Advanced Hotwater & Air installed the Bonaire Integra VSL75
and IMMEDIATELY took no responsibility for any problems. Since then there was a new motor installed and now the same problem still arises as soon as it rains. The electrician has stated that it is a fault with the air conditioner and the contractors have not been able to repair it.

We have a Bonaire Integra VSL75 version 1; each season we have to replace something on it; water pump, fan motor, solenoid valve, dump valve... really not good enough. However, when it’s working it does a really good job in cooling our large house (240m2 of living). Would not recommend...

Rang climate tech 2 yrs ago.they sent rude irish guy out charged 1,200 after stating less.Replaced pads 2wks later it stopped,rang and he came again syated it wld b another $500 for new ..... states he stuck it open with tape when l said l wldnt pay anymore.now no cooling and it barely works.load of rubbish and climate tech is a ripoff.

The unit installed was noisy and did not deliver any cool air.
Bonaire customer service was non-existent.
Even after we managed to get their service technician to come out. The unit was quieter for about 15 minutes but still delivered only extra humidity but no cool air.
In the end we had it replaced with another brand at our own cost and now we are cool in summer.
Bonaire is a complete waste of money.

Good cooling and quiet. Half our house is evaporative and the other refridg as we like to leave doors open in the living areas. This works well in Perth weather ( fairly dry) but doubt it would be good in a humid areaGood after service with on line booking and technicians that turned up on time. Solenoid changed today under warranty.

Great cooling, only ever run it on half as it seems to cool the house perfect at this setting, very efficient and reasonably quiet. Installation was a breeze love the control panel has many options including sleep timer also can run just fans for not so hot days. Does clean from the controller too. Doesn't use much water either. Would recommend

Very noisy unit, can be heard throughout the house even on low. Fire screens that cost $300 are hard against the cooling mesh, doesn't seem like a good idea to me. Unit broke in the first 2 days of operation and we waited for a week till someone came to fix it, faulty part. It does have the pad wetting function which I like but the remote is hard to use and the program settings are rubbish and don't seem to work. Save yourself the hassle and buy a Breezair.

Although the installers caused damage to the ceiling. I'm quite impressed so far. Be warned that when you first turn it on, it smells like you're using an angle grinder inside with a burning metal smell. Now four days later it smells like an old mans urine as the intensity of the smell decreases. I'm told the smell is coursed by something that is used on the pads and is normal. As for the cooling itself... quite good, it cools quickly an efficiently. It pretty quiet compared to my previous 20 year old swampy. It came with a RF remote and is pretty user friendly, apparently the remote can also operate a Bonaire heater if I need to replace the heater at some stage which is cool. So far quite happy.

Had it for 12 years now. Has been noisy since day 1. Didn't want to come out in warranty because it was intermittently noisy at first (not noisy enough?!). Came out in the end, changed motor which didn't help and then the fan dropped off. I refitted it and It's not rocket science. Just bad service. We've just put up with the noise but this summer I will change the controller (have replaced another motor and capacitor with no luck).

Don't buy a bonaire. Had mine 6 years its cost me the same in repairs as the purchase price was told it has factory faults. Bonaire didn't want to know about it, other than to sell me their overpriced parts even though they admit it was a design fault. Don't buy from them unless you want trouble and no after sales service, only lip service. I'm now having to fork out money to replace this 6 year and unit with another brand.

Like all evaporative air coolers, these are useless in high humidity areas such as Sydney or Brisbane. I live near Canberra and mine is fantastic. I've had it 13 years and it has broken down once. Yesterday. Not too bad really. It keeps the house cool and even when there is a thunderstorm brewing and the humidity increases it is OK because I just turn it off, shut the doors and windows and the house stays cool.

Purchased 2007, breaks down every summer. Lucky for extended warranty but does not make up for the hassle breaking down when you need it most then waiting approx 1 week to be attended. Replaced nearly all parts, sorry I will have now the fan motor has just gone outside of warranty.Not going to repair it, going to have it replaced with a Braemar LCB550. Not going thru this every summer any more. What wasteful & costly exercise based on Bonaire so called reputation & quality.

We have been in our new home for 7 years now and have had repairs to the air con and heater every year the weather seal stopped working 3 years ago we have had birds nesting in the unit and a plaque of moths always over the hot period and holidays and we then have to wait for them to return to work and in the meantime we are enduring the hot weather without the cooler this is the time we need it.

We have had problems with this unit installled in our new home in 2003 from 2011 with just about every part breaking and needing replacing each summer- dump valves, solinoids, and now the fan. Also within the warranty the control panel needed replacing as well. I'm thinking its not worth repairing and will just get another unit. I'm digusted really because this used to be a quality brand. My parents and in laws have Bonaires for the last 30 years and have not had the problems we have had!