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CherylGreater Melbourne (Inner), VIC
- 14 reviews
Service
Rang climate tech 2 yrs ago.they sent rude irish guy out charged 1,200 after stating less.Replaced pads 2wks later it stopped,rang and he came again syated it wld b another $500 for new ..... states he stuck it open with tape when l said l wldnt pay anymore.now no cooling and it barely works.load of rubbish and climate tech is a ripoff.
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Polly doodlePerth, WA
- 7 reviews
Great air conditioner
Good cooling and quiet. Half our house is evaporative and the other refridg as we like to leave doors open in the living areas. This works well in Perth weather ( fairly dry) but doubt it would be good in a humid areaGood after service with on line booking and technicians that turned up on time. Solenoid changed today under warranty.
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NitroAU
Noisy waste of a lot of money
Very noisy unit, can be heard throughout the house even on low. Fire screens that cost $300 are hard against the cooling mesh, doesn't seem like a good idea to me. Unit broke in the first 2 days of operation and we waited for a week till someone came to fix it, faulty part. It does have the pad wetting function which I like but the remote is hard to use and the program settings are rubbish and don't seem to work. Save yourself the hassle and buy a Breezair.
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Find out how Bonaire Integra VSM65 compares to other Ducted Air Conditioners
Know better, choose better.
David B.Queanbeyan
- 16 reviews
- 1 like
- Integra VSM65
- Verified purchase
Great in a DRY climate
Like all evaporative air coolers, these are useless in high humidity areas such as Sydney or Brisbane. I live near Canberra and mine is fantastic. I've had it 13 years and it has broken down once. Yesterday. Not too bad really. It keeps the house cool and even when there is a thunderstorm brewing and the humidity increases it is OK because I just turn it off, shut the doors and windows and the house stays cool.
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Worst thing I have ever wasted my money on!!!!
Purchased 14th January 2010 two weeks after purchase pump needed replacing. Hottest time of the year....two weeks for replacement! Two more pumps (2010/2011) since then. No care, no compassion no help from Bonaire - absolutely useless. Thought we were finally lucky as got through the 2013/2014 Summer season without a replacement part being required. Turned fan on in mid September to dry my wet floors quicker and smelt electrical burn smell and my safety switch flicked off. Electrician says the motor is burnt out - least of our problems possibly...Read more
aswell! Apparently we needed to register for extended warranty (not told this by useless company we purchased from who sold business the month after) so quoted $1000 plus for repair. Have opted to have a complete new unit, different brand installed. but again having to wait 2 weeks and battle 40 degree days when I have a $6000 aircon sitting on my roof that's not even 5 years old. To say I loathe Bonaire and all they stand for is an understatement!!! NEVER BUY BONAIRESimilar opinion? Write a review on ieatwords.com.au!
Not worth it - Unreliable
We have had problems with this unit installled in our new home in 2003 from 2011 with just about every part breaking and needing replacing each summer- dump valves, solinoids, and now the fan. Also within the warranty the control panel needed replacing as well. I'm thinking its not worth repairing and will just get another unit. I'm digusted really because this used to be a quality brand. My parents and in laws have Bonaires for the last 30 years and have not had the problems we have had!
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Questions & Answers
Rajahasked
What is the cooling capacity of Bonair Integra 11 VSM65 please?
2 answers
It does not matter what the cooling capacity is, the Bonaire unit is a piece of junk - do not buy it. The suppliers and installers are hopeless.
Buy a Breezair instead, they are way, way, better.
Thanks Dear Matt for your timely advice, Now I consider to buy Breezair Unit EXS180 again thanks for your advice
Ebonyasked
What code do I use on a universal remote on a bonaire integra vsm65 aircon please?
debbidasked
The fan keeps falling off the motor pin. Why? Can I put something under the fan to stop it spinning off.
Motor & fan are in a downwards position.
Pulbrook air who installed it are no longer in business.
Help. Item's not worn out, costs $290 + parts for Bonaire to come and fix.
Not necessary. Can see what the problem is, how to fix it?
Debbi
3 answers
I'd get it repaired by a pro. The pin might be the problem, but something else might be causing the pin to come out. Doesn't have to be Bonaire who fix it. Just a qualified electrical repair person. It's a big risk if you stuff it up.
Hi Debbid.... did you fix your fan problem. We are currently having the same problem fan keeps falling off. Where did you source the fan from? Cheers jodie
Hi, the bit that holds the fan on is called a collet, and they will wear out after a couple of years. Eventually, they will be unable to hold the fan onto the motor shaft and the fan will fall down into the duct. It's a $30 part from most air-con service/installers and is much easier to replace every 3-4 years before they fail.
The same goes for the capacitor that runs the motor. Ours failed after about 8-9 years, but when it did, it filled the house with an awful smell. Another $8 part that can be changed in a few minutes by someone confident/qualified to work on mains voltage.
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