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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

1.4

52 reviews
5
(1)
4
(4)
3
(2)
2
(3)
1
(42)
  • Build Quality
    2.7 (3)
  • Value for Money
    1.0 (3)
  • Ease of Use
    2.3 (3)
  • Cleaning & Maintenance
    1.0 (3)
  • Product is used
  • Noise Level
    2.3 (3)
  • Pet OwnerYes (2) · No (2)
  • Clogging Issues Yes (1) · No (2)
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My life is spent cleaning filters and tending to the oversensitive sensor light

published
Date PurchasedSep 2014
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

From totally happy to disappointed

published

I bought a Bosch BGS4220AU vacuum cleaner in Harvey Norman. As my dishwasher was Bosch and it was wonderful, I thought the other appliance of Bosch must be good too.
In first a few months, the suction of this machine was greater than any other vacuum cleaners I've used. I was very happy with my choice. But after about half year, the machine will stop after working 1-2 minutes every single time even after I cleaned all the filter. I am so disappointed.
Now I am so worrying about the "sensor control" light every time I clean the house. I have to do only a small area each time. Floor cleaning is a big trouble for me now.
I wonder if this problem can be solved.

Date PurchasedFeb 2015
3 comments
Bosch Home Appliances
Bosch H.Bosch Home Appliances
Julie
Julie
Julie
Julie

Terrible keeps cutting out

published

bGS 4220AU OK for first few months but keeps cutting out even if all filters are cleaned. Spent too much frustrating time cleaning vacuum cleaner instead of house. Went to Harvey Norman and they replaced filters. Same thing happened. Returned it again only to be told I must have a very dirty house. I left it there is disgust. Won't buy Bosch again, won't Buy from tweed heads Harvey Norman again.

Date PurchasedNov 2015
2 comments
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
Ann
Ann

I can be contacted on 0411717049.

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Sensor technology terrible

published

At first this had great suction. Problems started about 6 months after purchase. Now sensor light goes on after 1-2 mins vacuuming even after cleaning all filters numerous times. Bosch won't refund/replace - have to go to Repairer. This is the worst applicable I have ever bought and won't be buying Bosch products in future.

Date PurchasedSep 2015

What a nightmare!!

published
Date PurchasedFeb 2016
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
Ben

Benmelbourne

So far so good

published

Suction is fantastic, the flow control is a handy option going from carpet to rugs to hard floors. Nice and quiet compared to our old dyson, easy enough to maneuver around the house though not as smoothly as the dyson. The filters trap alot of dirt and dust which is great, sure its a bit of extra maintenance but id rather that than the extra dist and dust remaining in our carpet. Have only just purchased the vac so im keen to see how it performs in a years time when most people seem to be finding problems with the machine and after sales support.

Date PurchasedJul 2016
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
Maz

Maz

  • 5 reviews

Two years of hell

published

The suction is very good. I can not use on my parquetry as it scratches. It is good to maneuver around. It is no wonder it was discontinued. I had to use my product care to get a new one. The red light would not go off then it would shut off. Bosch repairs did not fix it. I don't use the new one much as I am scared I would have the same problems.

Date PurchasedFeb 2014
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Broke after 1.5yrs

published

As other reviews, was great at first,now shuts off after 1 Min of light vacuming for no apparent reason. We live in a small 2 unit apartment and so barely use a vacuum, usually just sweep. A lot of money for something we barely got to use and I thought ours only had 1 yr warranty so now too late to do anything about it

Date PurchasedApr 2014
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

Terrible can not vacuum 1 room

published

Followed all the instruction and it still shuts off. Made sure all the filters were clean and you will only get about 1-2 mins of vacuuming. Paid a lot of money to Harvey Norman for something that should not be sold as a vacuum cleaner cause it doesn't do the job. Come on, Bosch I see you have discontinued it now how about taking them back and giving the customer's there money back. We really can not use it.

Date PurchasedDec 2015
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
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Nina

NinaSydney

  • 19 reviews
  • 13 likes

Okay but terribly frustrating.

published

It's okay but the cord recoil is frustrating my hubby. We've had ours for over a year and it works okay. Has good suction and easy to use, has normal attachments but the lead/cord recoil annoys my husband very much so much he's looking to sell it to get a new vacuum and not Bosch. Its highly sensitive that a step or a teeny pull will just send the cord whizzing back quickly. This will happen on numerous occasions while he vacuums the whole house. We really expected more from Bosch. Sadly this vacuum did not reach our expectation. A normal vacuum will do the same job for a fraction of the cost. I feel it's not good value for what it's worth. I wouldn't recommend.

1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
Matt

MattBrisbane

  • 3 reviews

Faulty unit under warranty, terrible customer service

published
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

BOSCH BGS4SILAU CANNOT HANDLE HAIR

published
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
Page 3 of 3
See all Bosch Runn'n reviews

Questions & Answers

Bill M

Bill Masked

Runn'n BGS4U120AU

The vac sensor light comes on after a few minutes.ive cleaned every filter and still have this problem every time.is this model faulty?

2 answers
Anthony C
Anthony C

Hi Bill.
I've been through this with mine too. In my opinion it is a design flaw of this model. I tried everything to stop that red light coming on! The good news...contact Bosch, the number is on the machine. They refunded my purchase in full (the machine was over 3 years old) and I have since bought a different brand. Whilst I was very disappointed with the vacuum the customer care was very good.

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Bill,
Thanks for your question regarding the Bosch BGS4U120AU.
If you are definitely cleaning the 5 filters in your appliance and washing or replacing them as required then Please contact us to discuss further.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

Kerry

Kerryasked

Bosch Runn'n

What does it mean when the sensor control light turns on?

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Kerry,
Thanks for the question regarding your Bosch vacuum.
The sensor control light indicates that the filters need to be cleaned. Please follow the steps in your user manual, washing any if necessary.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia.

Kerry
Kerry

Have done that, only a couple of months old...

Jun P.

Jun P.asked

Bosch Runn'n

I have the same problem! I bought it from Harvey Norman 1 or 2 years ago. I think I lost the receipt. Now every 1 or 2 minutes, it stop working because the sensor light on. I already cleaned every where whit the air gun. How I gon'a do?

2 answers
Phillip
Phillip

This seems similar to item https://bit.ly/2Iog5x8 where cutting holes in a mesh restored normal operation.

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Jun P,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch vacuum.
We'd like to help, if email us at [email protected], quoting BSH5092 in the subject line we’ll investigate for you.
Regards, Bosch Home Australia

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