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BGS4220AU, BGS4SILAU, BGS4U120AU, BGS4USITAUVacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
DeebPerth, WA
- 7 reviews
Great vacuum cleaner
Does the job very well. Easy to use and no loss of suction after two years. We have three dogs two cats and young children so a tall order for any vacuum. we haven't had the same problems as others with the sensor coming on its only happened when the machine is full or some thing has blocked the machine. Hopefully it continues to work well.
Purchased in October 2021.
1 comment
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AlanChristchurch
Secret filter that needs cleaning
Had a lot of problems with the Red light coming on, cleaned all the filters as shown in the instruction manual and this did not help. There is another filter and this was blocked causing the fault. There are two filters on the side, one is the conical one accessed by the round cap- on the other side there is another hidden behind a plastic cover which is not labelled!! Two little plastic clips at the top hold it in place.
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Barbara BPerth
Bosch Runn'n
I agree with all the bad reviews written about the Bosch Runn'n. I purchased it to replace a Phillips Jewel which was old and not working particularly well. I now use the Phillips Jewel instead of the Bosch Runn'n as it is impossible to vacuum a room never mind a house with the Bosch without continually stopping, cleaning filters etc etc.
2 comments
Bosch H.Bosch Home Appliances
Hi Barbara B, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please... Read more
contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
I rang this number only to be advised that I was probably not cleaning the filters properly.
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Find out how Bosch Runn'n compares to other Barrel Vacuum Cleaners
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Lau ASydney
TERRIBLE AND FRUSTRATING
I don't have anything new to add to the other reviews that clearly state how unreliable, frustrating and terrible this vacuum is. It definitely needs to be called in. I live in a small granny flat and can't even vacuum my bedroom without having the sensor light go on and having to change the filters numerous times. It is terribly frustrating.
I went to Harvey Norman with a clear idea of the vacuum I wanted (not a bosch) but the sales assistant at Harvery Norman was adamant that Bosch is the best and we won't regret it. Big mistake that was. I will never look at a Bosch product again.
1 comment
Bosch H.Bosch Home Appliances
Hi Lau A, Thanks for your review. We're sorry to hear that you're having issues with your Bosch Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
Similar opinion? Write a review on ieatwords.com.au!
JUNEGOLD COAST
- 2 reviews
I agree these models should be called in !
Since day 1 of owning this vacuum cleaner I have had so many incidences of the Sensor light coming on, it is so frustrating checking filters about 3 times every time I clean, when I know I have cleaned it out every time after using it only once!
It has powerful suction, which is useless if you can't use it .
I have done cleaning work for over 30 yrs and have never had to complain, yes some have had problems, but nothing like this one . Very unhappy
1 comment
Bosch H.Bosch Home Appliances
Hi JUNE, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4SILAU Vacuum. We'd like to help you investigate, so could you please con... Read more
tact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
CopperSydney, NSW
- 3 reviews
- 1 like
Blinking red light & crashing expectations
Well, I have nothing new to add here but couldn't stop from sharing similar experience of having expected a high quality product that turned out to be as dud as it gets. I am surprised that a company of Bosch's repute hasn't recalled the product and/or shared a way to fix the issue.
On some of the more tech savvy forums read it is an issue of faulty thermal switch caused by the filter around the motor. And here we are cleaning up the filters after every use.
Can't use it on my 1-bedder carpeted unit without the light going off 5-6 times.
1 comment
Bosch H.Bosch Home Appliances
Hi Copper, Thanks for your review. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
Similar opinion? Write a review on ieatwords.com.au!
So frustrating
I bought this thinking I would spend the money and buy a decent vacuum cleaner. It has been nothing but frustrating, it keeps turning off because of the sensor, it happens every couple of minutes. I have regularly washed the filter, and replaced the other one only to have the problem continuing. The problem has been doing it continuously since I purchased the vacuum cleaner. The store I bought it from refuses to cover anything under warranty, so I don't think I will ever look at a Bosch product ever again.
1 comment
Bosch H.Bosch Home Appliances
Hi Jan, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please cont... Read more
act us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Worst vacuum I've ever owned - don't waste your money !
I think I am just repeating what everyone else has said. I had a Bissell that lasted years and then also got talked into buying this one from Harvey Norman. Should have trusted my instinct and bought another Bissell but the sales lady raved and raved about this one. Plus it was more expensive so I stupidly presumed I was getting a superior product. Not in the slightest. Worst vacuum I've owned in all my years. The stupid red light is on constantly. I am ready to throw it in the bin and go and buy a trusty Bissell
1 comment
Bosch H.Bosch Home Appliances
Hi TTTT, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please con... Read more
tact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
sophiemelbourne
- 2 reviews
- 1 like
- Runn'n BGS4220AU
- Verified purchase
The most unreliable Bosch vacuum cleaner.
I had the similar experience with this most unreliable vacuum cleaner stopping after less than 1 minute of usage. Got it to the repairs at Brighton Coffee machine service, the only authorised Bosch service centre which is unsatisfactory in their customer service kept delaying until I complained to Bosch. I would do the routine clean, out dust from every compartment and washing the sponge and drying it. And it still did not make a difference. I now tried it again to vacuum the carpet now that its school holidays. And I'm having the same trouble...Read more
. Checked product review and discovered it's been discontinued. I tried ringing Bosch this morning. Office closed. It is unsatisfactory and unprofessional on part of Bosch to keep to directing me to their repairs knowing well there are many similar complaints from customers. It is just not good enough!! Please see evidence of my video recording of 20 minute vacuum using the model BGS4220AU/03 on my you tube link https://www.youtube.com/watch?v=315Y6DD4D0g&feature=youtu.be From my continuous recording of vacuuming, the vacuum cleaner stops first time after 1 minute, stops 2nd time after total of 7 minutes and after cleaning out the dust, stops third time after total of 14 minutes, stops 4th time after total of 15, lost suction and after cleaning dust out, stops 5th time after total of 17 minutes, stops 6th time after total of 18 minutes and tried cleaning again but no dust to remove, lost suction, stops 7th time after 20 minutes. Appreciate if Bosch can address this evidence of a faulty cleaner. I've asked for a second opinion from another Bosch agent which Bosch has recommended. My vacuum cleaner has just been sent to the second agent for opinion. I've also shown the second agent this video.Similar opinion? Write a review on ieatwords.com.au!
Find out how Bosch Runn'n compares to other Barrel Vacuum Cleaners
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MichaelCanberra
This vacuum cleaner is a JOKE
This vacuum cleaner worked really well for 6 months, then just started going to low suction after about a minutes use. I live in a 3 bedroom apartment so it doesnt get heavy duty use. I took it into Domayne who gave it to a service agent. I was then sent a service number, but here nothing for 4 weeks. When I followed them up I was advised I needed to get new filters. I advised that was rubbish as I had since read reviews that indicated everybody had the same issue. 4 weeks later - still haven't heard back. I WANT A REFUND
May 9th 2017 Up...Read more
date: Bosch response BOSCH RESPONSE TO COMPLAINT Thank you for your patients (sic - although maybe appropriate) the service agent has come back to us with their findings. Cone filter Completely Blocked HEPA Filter Blocked Needs replacing. Have ordered new one for customer Tested fine – has not cut out after a service. MY RESPONSE1 comment
Bosch H.Bosch Home Appliances
Hi Michael,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum
We'd like to help you investigate, so could you please ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Leigh M
- 2 reviews
- 1 like
Terrible!
I purchased this vacuum cleaner after the assistant at Harvey Norman strongly recommended it. It worked fine to begin with but after six months it lost its suction and also started stopping in the middle of a clean. I'm extremely disappointed with the product, especially given the price point of $350.
1 comment
Bosch H.Bosch Home Appliances
Hi Leigh M,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum.
We'd like to help you investigate, so could you please... Read more
Similar opinion? Write a review on ieatwords.com.au!
Not worth the money
Ever since we have purchased this vacuum we were lucky to vacuum the house once without the filter blocking. Now the filters have to be completely cleaned with water every time we use it. Very frustrating . I tried to purchase a full set of filters to have a back up, but to know avail. Buy with caution. We too were talked into getting this at Harvey Norman, and my husband worked there at the time selling white goods. There were many to pick from and we trusted their opinion, big mistake. Better to do your own research, even it you work there.
1 comment
Bosch H.Bosch Home Appliances
Hi LeanneN, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum. We'd like to help you investigate, so could you please ... Read more
contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
LauraDarwin
DO NOT BUY THIS VACUUM CLEANER
Honestly, a vacuum cleaner has one function, to suck up dust. What sort of vacuum cleaner shuts itself off when it has decided it has sucked up too much dust?! WHO SIGNED OFF ON THAT FUNCTION?! I have rang Harvey Norman and Bosch and neither were helpful at all. They just told me I needed to buy new filters. For a $400 vacuum cleaner, i don't appreciate having to buy a $50 filter every year.
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Same problems as everyone else
If only these reviews were available before purchasing it. The vacuum cleaner came highly recommended from Harvey Norman. It worked very well initially but now I have the same problems as everyone else. Constantly cleaning filters and loss of suction. Very disappointing as it wasn't the cheapest (nor was it the dearest).
3 comments
Bosch H.Bosch Home Appliances
Hi Jason,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4SILAU Vacuum.
We'd like to help you investigate, so could you please c... Read more
Bosch replied quite promptly. Standing by for the outcome after lodging their customer resolution form.
After lodging my dispute resolution form Bosch advises the initial assessment of the vacuum is at my expense. Don't be fooled by their customer service team showing some form of empathy, making it ap... Read more
pear that they are willing to help. This is poor customer service by Bosch regarding a product that is obviously faulty. I will now forward my complaint to the ACCC as I am not happy with the Bosch response and I don't believe they are meeting their obligations. ACCCSimilar opinion? Write a review on ieatwords.com.au!
NeneMerton
Worst ever-DO NOT BUY ONE
This would be the worst vacuum ever. Went to Harvey Norman-Shepparton to purchase a new vac (had the Dyson for 15 years!! - and only replacing because they had stopped making replacement parts!!) had and electrolux in mind, was then talked/conned into the Bosch Runn'n, great in store, and yes, very quiet, but as previously noted by others, it takes me longer to clean ALL the filters etc (which we specifically asked about and were told only takes a minute a month-big bloody fibber) before EVERY use, really disappointed, would not recommend at all. And also, we have cats, and cleaning their hair from the carpet is useless!!! Also, we only have a small home, mostly hard floors, except the bedrooms.
1 comment
Bosch H.Bosch Home Appliances
Hi Nene,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch and can appreciate your disappointment.... Read more
If we can be of any assistance to you in future, please feel free to contact us on 1300 369 744. Regards, Bosch Home AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Bosch Runn'n compares to other Barrel Vacuum Cleaners
Know better, choose better.
AnnLondon
Worst vacuum I ever bought
Quite simply unusable. I have to clean the vacume cleaner more than it cleans my small flat with only the stairs carpeted. The red light keeps coming on. Even after I have cleaned all the filters and emptied the dust. I am lucky if it stays running for 3 mins. Got my old Henry back up from the cellar. Not fit for purpose
1 comment
Bosch H.Bosch Home Appliances
Hi Ann,
Thanks for your review, We're sorry to hear that you're having issues with your Bosch BGS4SILAU Vacuum and can appreciate your disappointment.... Read more
If we can be of any assistance, please contact us on 1300 369 744. Regards, Bosch Home AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Crap!
Biggest waste of money ever. Got talked into it by Harvey Norman in Victoria. I cannot even get through my house without it red lighting for no reason. Even one room it struggles. Clogs up straight away. Useless machine. Has been back 3 times with no resolution, will NEVER buy Bosch again, we are Very disappointed.
1 comment
Bosch H.Bosch Home Appliances
Hi Narelle,
Thanks for your review, We're sorry to hear that you're having issues with your Bosch BGS4SILAU Vacuum and can appreciate your disappointment.... Read more
If we can be of any assistance to you in future, please feel free to contact us on 1300 369 744. Regards, Bosch Home AustraliaSimilar opinion? Write a review on ieatwords.com.au!
- Runn'n BGS4SILAU
- Verified purchase
Do not purchase!!!
I purchased this vacuum cleaner in 2014 and also paid extra for the 60 month product care. The vacuum was excellent for the first few months until (like everyone else) the sensor lights came on. Even after cleaning the filters, the sensor light would come on every time I vacuumed. I took the product back to Harvey Norman where it was purchased and they advised that the problem was down to the filters being dirty. It got to the stage that I had to wash the filters every single time I wanted to vacuum the house...and now the sensor light is p...Read more
ermanently on. I took the product back to Harvey Norman last week in order to get a repair / refund however the store manager bullied me / raised his voice and advised that I would not get anything as I had abused the product. He claimed I lived in a very dirty house and it's my fault the vacuum won't work. I live in a brand new house - the only reason my house is dirty is because I have a very expensive vacuum that doesn't work!!! After reading the reviews here it seems I am not alone in this kind of response. What is the point of paying for product care if they refuse to even acknowledge a problem exists. Anyway, I've lodged a complaint to Fair Trading to see if I can get a refund on this terrible product. If anyone reads this review - do not purchase this vacuum. Avoid avoid avoid - even if it is on sale!!!Similar opinion? Write a review on ieatwords.com.au!
SroccPrahran
Gahhhhh
This Bosch Runn'n (can't see the model number) was AMAZING for the first few months, we were beaming at just how great it was.... NOW the sensor light goes off and the vacuum stops working not just every time we use it but multiple times in one use. We have a very small 3 bedroom Victorian house and despite cleaning the filters and whole inside of the vacuum each use the sensor still keeps going off, in turn stopping the vacuum from working. This is so frustrating especially since we paid around $800 for it! Gahhhhh this vacuum cleaning is terrible! I just want a replacement that works!
1 comment
Bosch H.Bosch Home Appliances
Hi SROCC,
Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum.... Read more
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Worst vacuum machine ever
No wonder this machine is discontinued. It is the worst vacuum cleaner I have ever used.
It worked beautifully for around 4 months, then the over sensitive sensor kept switching off the machine (despite my constant filter cleaning).
Debri is constantly getting stuck in all parts of the tubing, head and filters. The auto retract cord is extremely sensitive and is constantly retracting, and retracting with such force that the power point prongs at the end of the cord are all bent and hanging by a thread. Vacuuming my large house now takes hours because of the constant stopping, starting, filter cleaning, plugging back in, extending cord etc etc.
Bosch, you have scarred me for life. I will never purchase another Bosch product. Ever.
1 comment
Bosch H.Bosch Home Appliances
Hi Grumpy Cleaner,
Thanks for the review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch BGS4220AU Vacuum.... Read more
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kerryasked
What does it mean when the sensor control light turns on?
2 answers
Bosch H.Bosch Home Appliances
Hi Kerry,
Thanks for the question regarding your Bosch vacuum.
The sensor control light indicates that the filters need to be cleaned. Please follow the steps in your user manual, washing any if necessary.
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia.
Have done that, only a couple of months old...
Jun P.asked
I have the same problem! I bought it from Harvey Norman 1 or 2 years ago. I think I lost the receipt. Now every 1 or 2 minutes, it stop working because the sensor light on. I already cleaned every where whit the air gun. How I gon'a do?
2 answers
This seems similar to item https://bit.ly/2Iog5x8 where cutting holes in a mesh restored normal operation.
Bosch H.Bosch Home Appliances
Hi Jun P,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch vacuum.
We'd like to help, if email us at [email protected], quoting BSH5092 in the subject line we’ll investigate for you.
Regards, Bosch Home Australia
Garth H.asked
The rear filter cover at the back of the cleaner has a worn clip and keeps popping off. Can a replacement lid be bought for this cleaner
1 answer
Bosch H.Bosch Home Appliances
Hi Garth H.,
Thanks for the question. If you could please contact our team on 1300 369 744 with the model information of your appliance. Our team can then confirm if the part required is in stock to be purchased. Regards, Bosch Home Australia
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Bosch H.Bosch Home Appliances
Hi Deeb, Thanks for your review. We appreciate the feedback about your Bosch BGS4SILAU Vacuum. If you have any future queries, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.