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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

1.5

17 reviews
5
(0)
4
(2)
3
(0)
2
(2)
1
(13)
  • Build Quality
    3.0 (1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    4.0 (1)
  • Cleaning & Maintenance
    1.0 (1)
  • Product is used
    • Weekly (1)
  • Noise Level
    3.0 (1)
  • Pet OwnerYes (1) · No (1)
  • Clogging Issues Yes (0) · No (1)
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no more Bosch for me

no more Bosch for meSouth East Queensland, QLD

Great until warranty runs out....then turns into a heap of junk

published

Worked perfectly on carpet or floor tiles....until warranty ran out. Sensor Control simply cuts in and stops machine working effectively, even when all filters have been cleaned and dust bin emptied after every use. Not a great product from a supposedly quality based company

Purchased in November 2021 at Harvey Norman for $450.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi,
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your vacuum. If we can be of any help to you feel free to call us on 1300 369 744.
Regards,
Bosch Home Australia



will never buy a Bosch product again

published

Not happy. Small two bedroom house and have to empty vacuum cleaner at least twice to vaguely clean the floor. Mostly the dust just moves around while I try to vacuum. Sent it back for repairs and was told nothing was wrong. Nearly $400 spent on something useless. Customer service was no help. Quite rude sometimes. I will never buy another Bosch product again.

Date PurchasedJan 2016

Worst vacuum cleaner ever!

published
Date PurchasedJan 2016
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Julie

JulieBrisbane

Worst wacum cleaner i ever had

published
Date PurchasedNov 2016
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Total rubbish

published

This vacum only works for 3 months, because the many filters block up. Now it needs the filters cleaned every week and the vacum still shuts down. I use it in a small apartment in thailand on hard floors. I am disappointed as this was an expensive mistake, I see even Bosch agree it's rubbish as they have discontinued this model. Time to retire it to the bin as I can't find replacement filters. I was a great fan of bosch.

Date PurchasedDec 2015
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Keith, Thanks for your review. We're sorry to hear that you're having issues with your Bosch BGS4SILAU Vacuum. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.

Deeb

DeebPerth, WA

  • 7 reviews

Great vacuum cleaner

published

Does the job very well. Easy to use and no loss of suction after two years. We have three dogs two cats and young children so a tall order for any vacuum. we haven't had the same problems as others with the sensor coming on its only happened when the machine is full or some thing has blocked the machine. Hopefully it continues to work well.

Purchased in October 2021.

Pet OwnerYes
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Deeb, Thanks for your review. We appreciate the feedback about your Bosch BGS4SILAU Vacuum. If you have any future queries, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.

Alan

AlanChristchurch

Secret filter that needs cleaning

published

Had a lot of problems with the Red light coming on, cleaned all the filters as shown in the instruction manual and this did not help. There is another filter and this was blocked causing the fault. There are two filters on the side, one is the conical one accessed by the round cap- on the other side there is another hidden behind a plastic cover which is not labelled!! Two little plastic clips at the top hold it in place.

Date PurchasedDec 2015
JUNE

JUNEGOLD COAST

  • 2 reviews

I agree these models should be called in !

published

Since day 1 of owning this vacuum cleaner I have had so many incidences of the Sensor light coming on, it is so frustrating checking filters about 3 times every time I clean, when I know I have cleaned it out every time after using it only once!
It has powerful suction, which is useless if you can't use it .
I have done cleaning work for over 30 yrs and have never had to complain, yes some have had problems, but nothing like this one . Very unhappy

Date PurchasedJan 2017
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Same problems as everyone else

published

If only these reviews were available before purchasing it. The vacuum cleaner came highly recommended from Harvey Norman. It worked very well initially but now I have the same problems as everyone else. Constantly cleaning filters and loss of suction. Very disappointing as it wasn't the cheapest (nor was it the dearest).

Date PurchasedJan 2015
3 comments
Bosch Home Appliances
Bosch H.Bosch Home Appliances
Jason
Jason

Bosch replied quite promptly. Standing by for the outcome after lodging their customer resolution form.

Jason
Jason
Barrel Vacuum Cleaners

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Nene

NeneMerton

Worst ever-DO NOT BUY ONE

published

This would be the worst vacuum ever. Went to Harvey Norman-Shepparton to purchase a new vac (had the Dyson for 15 years!! - and only replacing because they had stopped making replacement parts!!) had and electrolux in mind, was then talked/conned into the Bosch Runn'n, great in store, and yes, very quiet, but as previously noted by others, it takes me longer to clean ALL the filters etc (which we specifically asked about and were told only takes a minute a month-big bloody fibber) before EVERY use, really disappointed, would not recommend at all. And also, we have cats, and cleaning their hair from the carpet is useless!!! Also, we only have a small home, mostly hard floors, except the bedrooms.

Date PurchasedSep 2016
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances
Ann

AnnLondon

Worst vacuum I ever bought

published

Quite simply unusable. I have to clean the vacume cleaner more than it cleans my small flat with only the stairs carpeted. The red light keeps coming on. Even after I have cleaned all the filters and emptied the dust. I am lucky if it stays running for 3 mins. Got my old Henry back up from the cellar. Not fit for purpose

Date PurchasedApr 2016
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Crap!

published

Biggest waste of money ever. Got talked into it by Harvey Norman in Victoria. I cannot even get through my house without it red lighting for no reason. Even one room it struggles. Clogs up straight away. Useless machine. Has been back 3 times with no resolution, will NEVER buy Bosch again, we are Very disappointed.

Date PurchasedMar 2015
1 comment
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Do not purchase!!!

published
Date PurchasedAug 2014
Ben

Benmelbourne

So far so good

published

Suction is fantastic, the flow control is a handy option going from carpet to rugs to hard floors. Nice and quiet compared to our old dyson, easy enough to maneuver around the house though not as smoothly as the dyson. The filters trap alot of dirt and dust which is great, sure its a bit of extra maintenance but id rather that than the extra dist and dust remaining in our carpet. Have only just purchased the vac so im keen to see how it performs in a years time when most people seem to be finding problems with the machine and after sales support.

Date PurchasedJul 2016
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
Maz

Maz

  • 4 reviews

Two years of hell

published

The suction is very good. I can not use on my parquetry as it scratches. It is good to maneuver around. It is no wonder it was discontinued. I had to use my product care to get a new one. The red light would not go off then it would shut off. Bosch repairs did not fix it. I don't use the new one much as I am scared I would have the same problems.

Date PurchasedFeb 2014
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
Barrel Vacuum Cleaners

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Broke after 1.5yrs

published

As other reviews, was great at first,now shuts off after 1 Min of light vacuming for no apparent reason. We live in a small 2 unit apartment and so barely use a vacuum, usually just sweep. A lot of money for something we barely got to use and I thought ours only had 1 yr warranty so now too late to do anything about it

Date PurchasedApr 2014
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances

BOSCH BGS4SILAU CANNOT HANDLE HAIR

published
1 comment
Bosch Home Appliances
BoschHomeAUBosch Home Appliances
See all Bosch Runn'n reviews

Questions & Answers

Frustrated customer

Frustrated customerasked

Runn'n BGS4SILAU

I have the same problem as everyone else, the sensor light comes after a few minutes vacuuming and I am sick of wasting my time . The filters are clean. So many complaints about this, why hasn't Bosche addressed the issue on this site. I do not have time to spend waiting on a phone line which will obviously be very busy if everyone with this problem is ringing you. Has anyone contacted the department of fair trading about this issue?

2 answers
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi,

Thanks for your question. We're sorry to hear that you're having issues with your Bosch BGS4SILAU Vacuum.

We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744 to discuss further or email us at [email protected] requesting we call you.

Regards, BoschHomeAu

Julie
Julie

Hi, sorry I think I missed your message couple of days ago. I just wrote to another person who has the same problem. You can click the Q&A about this issue. Just for your reference.

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