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3 questions from our users

Aussiebloke34

Aussiebloke34asked

Serie 6 SMS66MI02A (Silver Inox)

Why on earth have Bosch have such a terrible warranty? Even an Aldi dishwasher has a 3 year warranty for 1/4 of the price. For the price you guys should have a 7 year warranty. Consumer rights and expected life for a dishwasher is 10 years so you are actually entitled to this anyway under consumer law, so my question is why Bosch doesn't offer this straight out as standard, no confidence in the product?



1 answer
Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Aussiebloke34, Thanks for your review, we appreciate the feedback. Yes your Bosch dishwasher comes with a 2 year manufacturer’s warranty, but please keep in mind this does not mean that if in 2 years’ time something should occur, we will not be able to assist. You are covered by your Australian Consumer Rights, and we encourage you to contact us in the future for any inquiries, or issues you may have with your appliance. We assess each claim on a case by case basis, so it is always best to contact us in the first instance, so we can work alongside yourself to find a suitable resolution .If you need any help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia

Dan

Danasked

Serie 6 SMS66MI02A (Silver Inox)

With the cutlery rack, can any of the rack be moved or slid over or is the entire rack unmovable? Thanks

2 answers
tilly
tilly

The knife rack at the top of the dishwasher is fixed so cannot be moved.The cutlery basket at the bottom of dishwasher can be moved.

Bosch Home Appliances
Bosch H.Bosch Home Appliances

Hi Dan,
Thanks for the question regarding your Bosch SMS66MI02A Dishwasher.
The dishwasher cutlery drawer cannot be moved.
Regards, Bosch Home Australia



Ali

Aliasked

Serie 6 SMS66MI02A (Silver Inox)

Hi there! Three questions:
- does this dishwasher take tall wine glasses?
- does the door stay open when loading? (comparing to Miele where reviewers complained that the door wouldn't stay open which would be very annoying!)
- how well does it dry plastics?
Thanks!

3 answers
Greg..S
Greg..S

Yes, tall wine glasses fit, the drawers are adjustable, ours didn't fit as delivered but no problem after moving the drawers.
Yes, the door opens fully and stays open in the fully open position.
Dries plastic ok, has an extra dry function that helps, not wonderful but ok. The tablets we use impact this, some are much better than others. It takes a bit of trial and error.

Lauren
Lauren

Hi there
To fit tall glasses/wine glasses you do need to drop the higher shelf to its lower setting, which reduces the space in the lower shelf (however I don’t find this an issue as you can still fit dinner sized plates on the bottom). Sometimes if I need to put big items in the bottom and have bigger glasses too I just put them in the bottom shelf as well.
The door most definitely stays open in any postition.
50% of nearly every wash I put on contains Tupperware (kids!) and I use finish quantum tablets with finish rinse aid & ive never had an issue with wet plastics, unless of course I open the dishwasher immediately after the cycle has finished.
Also we only ever use the Quick 60 minute or Quick 29 minute setting and we very roughly rinse our dishes but put everything in fairly dirty and they always are cleaned perfectly.
I hope this helps

Ali
Ali

Thanks so much Greg and Lauren. That’s really helpful!



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