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Reviews

4.3

177 reviews
5
(105)
4
(44)
3
(12)
2
(6)
1
(10)
  • Build Quality
    3.9 (8)
  • Value for Money
    3.9 (8)
  • Ease of Use
    4.5 (8)
  • Cleaning & Maintenance
    3.9 (8)
  • Noise Level
    3.6 (5)
  • Product is used
  • Consistency
    3.9 (8)
  • Milk Frothing
    4.4 (7)
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Fisho

FishoMelbourne, Victoria

  • 7 reviews

Replaced a Sunbeam Torino - this had major design faults. Breville Dual Boiler and Smart Grinder Pro

published
Date PurchasedJun 2018
Millie smarl

Millie smarlDarwin

  • 4 reviews

Great for all types of coffee beans

published

We bought this to use along side with out coffee machine as we love fresh ground coffee and this small device is a great addition and grinds beans down to almost perfect shaves of coffee and ample to use. The samples that came with it was also good to try but ran out super fast!

Date PurchasedMar 2018
East86

East86Melbourne

  • 7 reviews

Makes great coffee

published
Date PurchasedSep 2014
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Katen

KatenNSW

  • 4 reviews
  • 1 like

Great!

published

This is a really good coffee machine, the 3 star review is because it doesn’t leave room for large cups to be put under it.
Also the grinder is very very noisy at 3 am in the morning. But that’s probably as I am the only 9ne up at that time.



Date PurchasedMay 2017
Bernskiez

BernskiezSydney

  • 6 reviews
  • 8 likes

Changed our life FOR THE BETTER from those nasty pods.

published

We love our Breville make about 6 coffees a day and it's goin strong, the milk frothing is more variable compared to those automatic models like the oracle but you save $1k in the process and the manual process is fun, some days youll make a coffee to rival any great cafe, every so often youll stuff it up .

To sum it up a great machine do yaself a favour and make the switch from those nasty pods.

Date PurchasedNov 2017
headabovewater

headabovewaterSouth East Queensland, QLD

  • 12 reviews

Lives up to the hype - an excellent home machine

published
Date PurchasedMay 2017
Milly02

Milly02Hunter Region, NSW

  • 21 reviews
  • 2 likes

Took time to get it right

published
Date PurchasedMar 2017
Peter Kos

Peter KosMelbourne

  • 9 reviews

Great prosumer model

published

This was a great unit for a home user or in our case, a small business wanting a non-commercial machine. Has poured excellent coffee over 2 years but has started to develop leaks and corrosion internally. May not be worth repairing, but we feel we've got our monies worth out of it.

Date PurchasedJul 2016
Ozbaker

OzbakerSouth Australia, Australia

  • 19 reviews
  • 13 likes

Dependable and consistent results.

published
Date PurchasedMar 2018
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Small B

Small B

  • 10 reviews
  • 8 likes

Love this machine.

published

Love the taste of the coffee.Love the perfect grind every time.
We had it as a pack with the coffee machine and we are still having great coffees after 5 yrs.
We have the red machine. Easy to use, Easy to clean and perfect coffee everytime.
Ongoing maintenance is is minimal.

Date PurchasedJul 2015
Holly

Holly

  • 6 reviews
  • 1 like

Well loved machine at the office

published

We were all really happy when the Boss finally purchased us a coffee machine and this one is a beauty! So quick and easy to use and makes coffee better than some cafes! Love the milk steamer, no frills, easy to operate machine! Definitely a winner in our office and also with clients

Date PurchasedAug 2016
Roger

RogerGreater Melbourne (Metropolitan), VIC

  • 10 reviews
  • 1 like

Excellent machine.

published

Got it on special from Good Guys. Very great coffee machine. Much better than our previous capsule one. Easy to maintain. Great taste of coffee. It's not that expensive if you consider how much coffee you will drink outside. Highly recommend for any coffee lover. The dual boiler is also great. Saves time.

Date PurchasedDec 2016
Jessica S

Jessica SAU

  • 7 reviews

Great coffee

published

Makes great fresh coffee and does not take too long. It is nice and quiet so doesn’t wake everyone up I first thing in the morning. It is fairly easy to clean as long as you clean it more or less straight away. I would not recommend leaving it until the end of the day.

Date PurchasedJan 2017
Jimmy22

Jimmy22Sydney, NSW

  • 7 reviews

Excellent machine

published

Makes fantastic coffee (using good beans of course) is reasonably quiet when it's starting up and doesn't take long in the mornings until its good to go. Only thing could be improved is if it stayed turned on for a bit longer once you don't touch anything for a while until it goes into standby. Apart from that can't fault it

Date PurchasedMar 2016

Appalling spare parts support

published

A now obsolete plastic part that previously cost $3 is now unavailable and the fix is $500.. complete joke Breville. You force me to buy the spare overseas.
Such a shame as the coffee was quite good from this machine. Just dont expect it to last more than 5 years.

Date PurchasedJan 2013
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Rowan

RowanBalgowlah, NSW

  • 10 reviews

Very happy with this grinder

published

I was looking for a machine to make decent coffee at home because I was sick of the awful taste of Nespresso. Initially I purchased this grinder after reading reviews on this website and used an AeroPress.

The grinder is as good as the reviews suggest and has performed well over the past year I have owned it.

6 months after purchasing I happened to come across the Sunbeam EM700 coffee machine on sale and online reviews were very positive so I took the plunge.

This Breville grinder paired with the above mentioned coffee machine and some good quality coffee beans from my local cafe, this makes a fantastic cup of coffee!

Date PurchasedApr 2017
Roaster

RoasterMelbourne

  • 5 reviews
  • 3 likes

New World Of Coffee

published
Date PurchasedMay 2017
SV

SVDoncaster

  • 6 reviews

Has been an awesome purchase!

published

Fantastic coffee machine. I’ve had mine for over 4 years and it works like new. steamer is brilliant producing smooth creamy milk every time. I love it! I’m not sure why they have discontinued this model. Seems like a shame. I predict I’ll have this for many more years to come!

Date PurchasedMay 2014
Jammy

Jammy

  • 4 reviews

Worked well for just under 2 years

published

After completing lots of research, we purchased the Dual Boiler as it was meant to be one of Breville's better machines. We were able to make pretty good coffee after a short time. Unfortunately, the steam wand developed a slow leak. I didn't think it was anything major, however, the warranty was about to expire so I took it in for repair. The repairer found that one of the boilers had corroded and many of the internals were rusted. The machine was prohibitively expensive to repair, so it was replaced with a brand new machine of the same model.

We're hoping we'll have better luck this time round.

It's a good machine, until it breaks.

Date PurchasedMar 2016
Justin

Justin

  • 2 reviews

Cafe quality Coffee

published

I have now had this machine for a while. This machine produce the best café quality coffee. I use this machine every day and look forward to my morning hit. The machine is easy to use quick to clean. It holds quite a bit of water so you do not need to top up every time you use it. I would recommend this machine to anyone.

Date PurchasedFeb 2017
Page 3 of 9
See all Breville Dual Boiler with Smart Grinder BES920 / BCG820 reviews

Questions & Answers

Lee R

Lee Rasked

BES920 (Dual Boiler)

I have recently completed a descale on my dual boiler. Reset and all good, however, when I turn in machine, with Water tank half full, i can hear machine filling up with water then reaches temperature and extracts well (9.5 bar) and steams milk, however after I turn it off, water must be leaking from machine as within few hours the drip tray is completely full of water and the water tank is empty - didn’t do this before the descale? Any ideas?

No answers
bok k.

bok k.asked

BES920 (Dual Boiler)

I have just purchased BES920 today, and this machine makes a big noise when brewing. Checked YouTube and found same problem someone posted but he just ended up to use it as is. Pp suggested it is the air trapped in the boiler, but my machine made the noise since the first coffee. Anyone knows I can fix this?

No answers
chich

chichasked

BES920 (Dual Boiler)

Hi there. I need some help with my BES 920. It has run faultless for the first 12 to 18 months but after that the pre infusion randomly plays up. Sometimes It works normally but most of the time when you press either of shot buttons you just get what I assume is the solenoid valve humming and no pre-infusion until it reaches the 7 seconds before full pressure comes in and pours a less than acceptable shot. After searching for the problem I have replaced the solenoid valve thinking that was the issue but it still does the same thing. I have learnt to get around the problem by dispensing some hot water and then doing a shot which works every time but just a band aid for the problem. Any suggestions as to what the problem could be? Anyone else with the same problem? Looking for a solution. Thanks

No answers

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