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Breville Dual Boiler with Smart Grinder BES920 / BCG820
BES920 (Dual Boiler), BCG820 (Grinder)
BassaMetropolitan Adelaide, SA
- 7 reviews
- BCG820 (Grinder)
- Verified purchase
A Real Statement in Home Coffee Grinders
After purchasing a home coffee machine, it quickly became apparent that if I was serious about getting the best out of my new machine, I would need to be able to grind coffee beans. After my usual research, I chose the Breville BCG820BSS Coffee Grinder.
Breville have done their homework. The machine caters for all coffee types, espresso, filter, plunger (French press) and cold press. And in this capacity, the machine will take small to large group handles, a filter basket (from your filtered coffee machine), or an impressively designed airtigh...Read more
t jar that is included in the package. The group handles have an option of two cradles, magnetically held, depending on the size handle being used. There is a removeable bottom tray also held by a magnet. The hopper takes more beans than is required but would hold near to half a kilo. (I only dispense what I need for the day and keep the bulk sealed in its bag to maintain freshness.) The locking feature of the hopper ensures safety - the machine will not operate without it being locked in place. This protects access to the grinding burrs. When unlocked, the hopper may be removed without spilling any beans from the bottom. There is an air-tight lid which probably affords some contribution to maintaining bean freshness, and the lid also has a pull-ring to help remove the lid - a nice thought. The machine will allow activation by the group handle pressing a button at the back of the dispensing area. In dispensing ground coffee, I initially weighed the group handle before and after. A barista taught me that consistent weight is one step towards getting perfect coffee. Compared to many other grinders, the Breville is reasonably quiet. But don’t expect whisper quietness. Remember, we are grinding coffee beans.Similar opinion? Write a review on ieatwords.com.au!
ItisfunnyGreater Melbourne (Inner), VIC
- 2 reviews
4 years review you get what you paid for
Using this machine daily.
Good:
Paid $799 and get a dual boiler
Manual option, everything is adjustable
Can do coffee a semi pro way given a good grinder (not the breville one IMO)
Easy to clean, easy to move
Looks ok
Cons:
Pressure getting funny after 2 years...Read more
Purchased in June 2021 at David Jones for $799.00.
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Mason W.Wide Bay-Burnett, QLD
- 5 reviews
5 years later mostly Good but some Downsides
Purchased August 2014 when we previously owned small biz cafe with a commercial triple group head machine. Being full time baristas we wanted "real" coffee at home (not pod!) & Breville was arguably the best balance between cost & semi auto prosumer functionality. After 5 years ownership it's mostly positive experience - slower than commercial machine but does good job of extraction & decent microfoam (if you have right technique), easy enough to clean & descale, holds temperature, aesthetically pleasing, ideally paired with Smartgrinder (origi...Read more
nally had Delonghi grinder but not fine enough even after hacking). Downsides the consumable carbon water filters are expensive & hard to find as very few stores carry them. Group head seal wore quickly requiring multiple replacements until Breville instructed us to have modified assembly replaced at our cost out of warranty. Would have been nice to get design right initially or offer some manufacturer support for infield fix but suppose that's the risk of being an early adopter. Still going today so only one blemish (albeit ~$400 mod!) on a long term caffeine love affair.
Purchased in August 2021 at JB Hi-Fi for $1,400.00.
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SteveRichmond-Tweed, NSW
WOW ... love this machine.
Just returned the second Sunbeam EM7100 within a week as neither of them produced enough steam power to produce micro foam, they only heated the milk, terribly underpowered, to get half decent espresso required a lot of fiddling with the settings. The Good Guys had this beauty marked down to $485.00. Straight out of the box it made a near perfect Latte macchiato without even trying, beautiful rich micro foam in under 20 secs, perfect temperature, rich espresso fabulous machine for a home domestic appliance. Highly recommend this machine if your not a coffee snob and just love a good coffee.
Purchased in October 2021 at The Good Guys for $485.00.
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Sally MSouth East Queensland, QLD
Great machine
Love the versatility of this machine. It makes great coffee and is easily adjust to make coffee to everyone's taste. I love the fact that I can make coffee and texturise milk at the same time.
Purchased in August 2021.
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Kerri5South East Queensland, QLD
- 5 reviews
Fantastic machine
This machine replaced my Oracle Touch and it was the best purchase I have made. It is consistent in the grinding and the draw of the coffee is perfect. You need to make sure that you put in good coffee - the rule is rubbish in rubbish out and that is true. Fresh beans grind perfectly and the after using a professional machine this machine is perfect.
Purchased in June 2021 at Joyce Mayne Physical store for $1,199.00.
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RoboCookMid North Coast, NSW
- 9 reviews
- 11 likes
- BCG820 (Grinder)
- Verified purchase
Excellent value for Money
Breville BCG820BSS Coffee Grinder
Well after two years down the track and using the Breville BCG820BSS every day I thought it was about time to put pen to paper and write down my thoughts about this product. The unit was well packed and complete with all fittings, easy to assemble the last couple of parts that are separated for packing purposes & in a short period of time I was able to attempt my first grind. The first thing I noticed was that there was no static electricity charge in the coffee grounds, and they fell neatly into the tamper ba...Read more
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Fired UpYellow River
- 6 reviews
- 828 likes
Breville Coffee machines - My experience
Hi,
This is a review of both 920 and 820 machines.
Background:-
Over many years we have purchased and used a variety of different coffee machines (none that included a built in grinder).
After our last machine failed we researched and purchased both these Breville ma
Similar opinion? Write a review on ieatwords.com.au!
TrishNortheast, VIC
- 3 reviews
- 1 like
I can't tell you how much I love this machine!
This machine is a game changer. Well, for me it has been. For several years, I owned a pod machine. I had always side-eyed the Dual Boiler, but the initial cost stopped me from purchasing. In hindsight, it might have been a better deal, given the price of pods.
Fast forward to May this year, my pod machine was playing up and hubby insisted we look at another machine. I almost bought another pod machine, but one afternoon we were walking through Harvey Norman, and I side-eyed the Dual Boiler. Again. And this time I couldn’t resist. The Duo dua...Read more
l boiler came with the Smart Grinder, and two kgs of free coffee. All for $1089. I did consider the Breville Barista, but had read several reviews where the grinder failed and overall, people appeared happier with the Duo. I’m so glad I bought this machine! No more pods (I felt terrible as they ended up in landfill) and since May, I have had fun playing with different coffee beans. I can’t have dairy and use soy milk. The soy milk turns out perfect every time. I love that I can have ‘hot’ milk – you are in control of the temperature. I can’t remember the amount of times I ordered coffee at a café and the milk was lukewarm. Not anymore! It look a little bit to figure out the grind size and timing, but now I have it sorted, I have perfect coffee every time. Here’s what I love most about this machine: - Quick heat up. In 90 seconds my machine is ready to go! - I can make two cups of expresso coffee at once. Perfect for when the family drop by - The water tank is huge! I can go a couple of days without needing to fill it back up. There’s a filter in the tank, which means you can use tap water with confidence. - I can programme all my favourite coffee types with the touch of a button.Purchased in May 2021 at Harvey Norman for $1,089.00.
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jb4105Downer 2602, ACT
- 14 reviews
- 3 likes
Dail your coffee grind
I bought an 820 and used it only for a week and the grinder failed. Breville replaced it without a problem and the second one has been grinding away for a month or two and I really like it. It has its own timer so you don't have to stand with your finger on the button while it grinds. I like the different settings for the grade of grind. I do find some ground coffee under the container when I use it but not a major problem. I haven't used the single or double grind feature. As I often have a second cup during the day I always use the container
Purchased in May 2021 at JB Hi-Fi for $195.00.
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Yili ZhuCoombs 2611, ACT
Excellent design
It offers settings for volume and fineness of coffee powder. The digital display is useful. The automatic start function is quite handy. The user interface is excellent. I bought it to replace my old Delonghi grinder that can’t make fine powder anymore. It is a pleasant surprise that the coffee is markedly better with this grinder.
Purchased in July 2021 at Bing Lee for $190.00.
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Eric W.Far North Queensland, QLD
- 6 reviews
- BCG820 (Grinder)
- Verified purchase
Very good grinder
Nice small grinder, and best of all the brands, grind nice coffee, and fits perfectly with the coffee machine, and no regreting buying this one, especially during the sale, good price.
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craigwreid1New South Wales, 2114
- 22 reviews
- 13 likes
- BCG820 (Grinder)
- Verified purchase
Clumpy grinds - awful grinder
Bought the dynamic duo and spent about a week trying to get a decent grind out of this grinder. The clumping and channeling the grinder caused was appalling. So much so I took the grinder back (particularly as it was making strange noises). I got another which wasn’t much better which I sold on eBay in disgust! My 9 year old sunbeam grinder out performed this every time. Now happy with a proper grinder (macap).
Purchased in February 2021.
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DebbiePerth, WA
- 4 reviews
- 1 like
Love this coffee machine
Great machine... I’m pretty fussy with my coffee and after watching a couple of online videos and tweaking my settings this is producing coffee just as good as my favourite coffee shop. And I got it at a great price before it was replaced by the latest model, so great value too.
Purchased in February 2021 at The Good Guys.
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AdrianandShelSydney Surrounds, NSW
- 21 reviews
Perfect coffee every time
Best machine I have owned. Easy to operate manually or automatic - makes perfect coffee time after time. Steam wand has great manouverability for perfect silky milk. Easy to clean. Recommend!
Purchased in August 2021 at Harvey Norman Electronics Physical Store for $1,499.00.
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Nelson DailoSydney, NSW
- 2 reviews
Perfect Combination!
This combo is by far the best we've had. We have owned numerous expresso machines for years and these ones is up there. Very easy to operate. Love the designs.
Purchased in May 2021 at Betta Home Living for $1,599.00.
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The reviewer stated that an incentive was offered for this review
SovietAdelaide
- 10 reviews
A great coffee machine three years later
I bought this coffee machine back in March 2016 and to tell you the truth, it hasn't missed a beat. The unit is easy to clean though descaling has been a little tricky on a few occasions but in the end it all worked out.
The coffee still extracts to a consistent standard. I only perform double shots with this unit with fresh (under 2 week roast) coffee. The group head after three years still doesn't leak, amazing. I have had two Sunbeam 6900 series, the 6900 had issues though the 6910 was a lot better. The tech between the two is very wide tho...Read more
ugh. You will consistently get great shots and the steamer does a good job utilising a separate boiler for frothing milk. The boiler unit of this machine is a lot quieter than the thermal blocks of the Sunbeam. The only slight leak I can just barely hear is the steam wand and this is usually during cool down though a quick open and close stops the leak. Near three years on, I can see this coffee machine lasting another three years.Purchased in April 2021 at Harvey Norman for $693.00.
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Melissa SSouth East Queensland, QLD
- 5 reviews
- 1 like
Best priced dual boiler espresso machine for home use
I have owned an number of espresso machines over the years and my world of coffee changed when I bought my previous version of this machine which I had for over 6 years with no issues. It started to leak after 6 years and was going to take a weeks to get fixed so I ended up buying a new version of it which I am now reviewing here. People have asked me why I didn't change to a different machine and my answer is why you should seriously consider buying it:
1. it is a dual boiler (only when you have had a dual boiler compared to the majority on...Read more
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CaruSydney, NSW
Great until....
I have it for just a bit over 2 years..until last week it just stopped working. I have this err2 message and the machine just wont turn on. It is out of warranty now obviously. I need to take it to Breville service centre which is actually not as convenient, Breville probably isnt aware that some of their customers actually have to go to work 5 days a week.
For this price, I really expect the machine to last longer. I made like 1 coffee a day...
Dont get me wrong, its a great machine..it does the job. It s just....its lifespan isnt great, sup...Read more
port wasnt the best either...customer service just basically said...try to do factory reset if that doesnt work, you gotta go see a technician... If i ever get another machine like this...i ll proly spend a bit more for a better brand..Purchased in October 2021 at The Good Guys for $1,079.00.
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Paul
- 3 reviews
Good machine. Great value. Owner message re descaling included in this review.
The 920 is a good machine. Good coffee.
When you go to descale it, when you search for info, make sure you’re aware of what generation software your machine has. I didn’t know there were different generations, and ours is a 3rd generation machine. The descaling process is different for each generation and the initial instructions I got from the web didn’t identify they were for a specific generation. I suspect the product manual that you get on a search is for a first generation machine. Descaling is tricky and it seems to cause many peop...Read more
le angst. Final word on descaling - to get rid of the “descale me” indicator - hold down 1 cup button, then press power to get to advance menu and landing on “rset”. Then press menu to get to “hrd3”. Press menu. Machine will then heat up and descale indicator will be gone.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Don Groomasked
Trying to descale the Duo Machine. OK for steps 1 & 2 but at step 3 Begin Descale, I press Manual button (which is not alight if you need to know that), but nothing at all happens - apparently no filling of boilers and no countdown.
Any ideas on how to proceed? I cannot just ignore the Descale message and make a coffee, as the tank has descale solution in it.
Download manual
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