Return Claim MadeYes (25) · No (118)
Warranty Claim MadeYes (16) · No (123)
Product Quality
4.5 (152)
Shipping
4.8 (120)
Fast delivery
High quality refurbished phones
Affordable prices
See the Best Electronics & Computing Shops in 2023 as rated by Australians on ieatwords.com.au.

Reviews

1,352 reviews
Kristyna
Kristyna Greater Melbourne (Inner), VIC

My Iphone 8 refurbished is working fine.

My Iphone 8 works fine. It looks new. Happy with that.
The software on it had to be updated first, before I could set it up from my itunes backup. And it arrived with the old apple headphones that don't fit with it. The Iphone 8 doesn't have the universal plug for headphone anymore. I could really use the right headphones right now, so not convenient at all. Do I have to buy them separate now?

GaryS
GaryS Perth, WA

Excellent Service & Product

Purchased my refurbished phone from CTD, the phone was just as described, in excellent condition as the product quality scale mentioned.
Packaging was better than expected really nice presentation.
Email correspondence through the whole process was excellent and arrived a day earlier than the proposed due date!
Thoroughly recommend!
Thank You
Garys0_3

Niki
Niki Sydney, NSW

Excellent service and awesome product

Quality of this product is top notch, better than what I expected. The response from asking a question was super prompt plus they went out of their way to help me out even more! Thank you for the great service.

Jemma
Jemma · 6 posts
 · Verified

Good product, good service

I bought a refurbished phone from Certified Tech Direct (via eBay). The phone was as described, the condition was as described, and I had no problems with communicating with the seller. Postage was also fast.
Minor complaints: the phone came with a set of free headphones, but as there is no headphone jack they're kind of useless.
Manufacturer's set up instructions for the phone required an adaptor to sync new phone to old phone - however, the adaptor was not supplied. It was possible to set up the phone without it, so no big deal.
It would have been nice to have been supplied a screen protector or at least a polishing cloth (as I have had provided with previous phones)



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Arabella
Arabella

Still waiting for my order...

Ordered my phone off a New Zealand website (where I live) and was unaware that the product would be coming from Australia. My tracking has stated that my order has been held at export hub for two weeks now (13days). Have been emailing the company constantly and received no real information on when my package will arrive. Do not order through this company If you are wanting your order to arrive within the expected time period as, from my current experience, It will not happen.

Certified Tech Direct
Certified Tech Direct · 
Happy buyer
Happy buyer

Google Pixel Xl

Purchased this phone on ebay and chose the excellent quality option. This is the first time I have ever been brave enough to buy a refurbished product and I have been very pleasantly surprised. The phone arrived in 2 days and really was in excellent condition, not a mark on it. I paid twice this when I bought my daughters phone 6 months ago. Early days yet for use but absolutely no issues so far. I will definitely be using the company again. Ebay id Cox5300



SCiENCE CHURCHiLL
SCiENCE CHURCHiLL Bowral
 · Verified

***** 100% Perfect Product, Sensational Customer Service. Arrived in 24hrs. Brilliant!!! Thank You K

I made my purchase via the eBay Store. After doing some "Back Ground" checking on the Company, I was Confident I had chosen the Right Business to purchase a Refurbished Product from. I also found a 10% discount code which was certainly pleasant icing on the cake. The Product delivered to me was packed with "Precision" and carefully refurbished down to a T. The price was also very Attractive! I seriously couldn't recommend this business enough!

Lillian
Lillian

Speedy delivery!!

I ordered it on a public holiday and received it in 2 days. The phone is just as described, near new condition. Very happy !!
eBay id: Lillian

Nat
Nat melbourne
 · Verified

Apple Iphone 7 Purchase Review

Thanks team for a good purchase for refurbished phones

Phone advertised as excellent condition and didn't disappoint.
Arrived in super quick time
ebay id; event..wristband..company

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Tony
Tony Melbourne

Great product

Store located at eBay, esaily to search the product you want.
Brought iPhone 7 at the beginning of 2018 and iPhone X right now.
Looking forward to have next purchase in the future

eBay id: tonynonder

Stella Night
Stella Night

Absolutely incredible! Please buy for amazing quality!

So amazing! I got it within a few days of purchasing and I absolutely think you should buy it! It is so affordable and fantastic! Always updating and it’s very trusting! 10/10!

Rei
Rei

Product is good.

Easy to search and purchase. Product was good-just few more cosmetic scuff marks than I expected.
Still testing the product out.

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Art
Art

This is v/g a very affordable..

I'm very pleased with what l found. l was looking for a refurbished tablet, and found one at a great price..

iwan
iwan brisbane

best phone with best price

it is a good and verry happy.because it is many company like you but you diff you inform what is phone and very fast dilevery

Roadrunnnerr
Roadrunnnerr Metropolitan Adelaide, SA · 2 posts

Very good quality items, and better than most,

I am very happy with the service, with the products, the service and postage is fantastic i have not got a bad thing to say everything is 100%
Thank you :)

Adam
Adam Newcastle

True to their word!

happybuyer
happybuyer Mount Gambier

GREAT SERVICE & QUALITY PRODUCTS RECEIVED AS DESCRIBED

Freckles
Freckles Derby

Great to deal with and you have excellent products

Very easy to navigate the site easy to find good product and the product was very satisfactory qualities. Will recommend

Madis
Madis · 3 posts

Unprofessional

Why process an order when there is no stock for it and most importantly why letting me know it's cancelled 4 days later when I was expecting to be delivered!!! PLEASE return my money.

Andrew E
Andrew E
 · Verified

I will not go anywhere else to get my phones!!

I LOVE Certified Tech Direct and will not go anywhere else to get my phones!
I'm a very happy return customer who has always received top notch customer service and amazingly good refurbished phones from CTD. Postage is super fast and all our phones are going strong. Amazing business selling Amazing phones! Thank you!
Ace2279

helennicole2005
helennicole2005

great after sale service

purchased a galaxy s8,,, there was a minor problem but happy with there after sale service and they replied to emails very quickly... intend to purchase from them again soon...

Oliver
Oliver

Second phone from CTD

I just recieved my second phone from Certified tech direct, and I am very impressed once again. Both phones were in great condition when I recieved them and the prices are great.

Seppezz
Seppezz

HIGHLY RECCOMENDED - BEATS EVERY REFURBISHED STORE

I’ve purchased approximately 5 iPhones of different generations on the certified tech eBay store and have been very satisfied each time. I always order a “fair” condition model and are pleasantly surprised to see that it’s excellent condition.

Marx
Marx Greater Melbourne (Inner), VIC · 3 posts

Quality & affordability

It’s a very easy website to navigate with a large range of mobile phones to choose from. I wouldn’t change a thing.

John
John · 6 posts

Perfect - great seller

Second purchase from CTD and will be back again. Accurate descriptions and excellent quality and a bonus being super fast free delivery.

Can’t recommend highly enough.

Maggie
Maggie
 · Verified

I just keep coming back!

I have bought all my phones from CTD. The quality, price and delivery time is always exceptional. I've never been so confident with an online retailer

Theakams
Theakams
 · Verified

Perfect 5 for a great business!

It takes a great deal to win my praise but CTD has truly won me over. Good quality product at very reasonable price. Delivered very promptly with excellent tracking and follow up. Will love to do business with this Company over and over again.

Emma
Emma Temora
 · Verified

Looks great! fantastic value

After the excellent customer service the first time I bought a phone from CTD I did not hesitate when I needed another one for my family. The phone is always as described and super fast delivery.

Bruce
Bruce Darwin · 2 posts

6th time purchaser - always perfect - great vendor

I have been progressively updating iphones for myself and the kids. Each purchase has been perfect with excellent quality refurbished phones at great competitive prices. Very happy purchaser and will continue to buy with CTD.

nosnabout
nosnabout Sydney, NSW · 2 posts
 · Verified

Like new, but cheap

I have bought 3 iPhones from CTD. Prompt delivery and all like new, but about half the price. I also like that I'm not locked into a contract with a Telco (just get an Aldi sim and you're away).

eBay ID: nosnabout

Jackie
Jackie
 · Verified

Fantastic Value

3rd time purchasing from Certified Tech Direct. Easy to deal with. Good phone stock. Hubby goes through many phones. These are perfect for him. We love a good phone at cheaper prices.

Rabbz
Rabbz Greater Melbourne (Metropolitan), VIC · 3 posts
 · Verified

Perfect! Cheaper then getting my iPhone repaired!

I recently bought a used iPhone 7 from Certified Tech Direct. I really liked the way they graded their phones it was really helpful and guaranteed I got exactly what I was after. There was a great range of sizes and colours available allowing me to get precisely the phone I wanted. It was cheaper for me to get a used iPhone off Certified Tech Direct then to send mine back to apple and get it repaired. So happy with my purchase and am glad I found this place for all my future purchases.

Ophelia
Ophelia · 2 posts

Great phones and service

I purchased a Samsung S7 from CTD on eBay and had a fantastic experience. The phone I received was in great condition and shipping was next day. Would use CTD again.

eBay id: julwang

Kathryn
Kathryn · 2 posts

Express postage (overnight to a country area) and item even better than expected

Very easy to find what I was looking for
Great price
Item was described as "fair" but it was in great condition with only a few marks on the screen
Super happy, would buy from these guys again

Vo Rogue
Vo Rogue Greater Melbourne (Outer), VIC · 2 posts

Repeat customer

As my daughter has a bad habit of losing her phones i've had to replace them and the only place i purchase phones is at Certified Tech Direct.

Great value, great customer service and also a very helpful after sales support.

Thanks again

RNR
RNR
 · Verified

Great to deal with reliable company who are true to their word.

CTD have been really good to deal with. Have purchased numerous phones from this company for family. When I have had issues, they have promptly facilitated a return and replacement and rectified issues.Great products at a good price.
Trust is crucial for online retailers, and they have earnt their high ratings.
rsrowlands

K555
K555
 · Verified

Great online store

Great range of products and plenty of stock. Lowest prices and good deals. Have bought two phones from CTD now and very happy with the purchase plus they are easy to contact and talk too. Fast shipping!
kbombe

EmilyP
EmilyP
 · Verified

Great Service ! Fast Postage ! Awesome Product

Store was simple to navigate!
Excellent range one products !
Quality second to none !
Fast and reliable service
Exceptional postage

adam4007
adam4007 Sydney
 · Verified

5 phones purchased from CTD over the last 2 years and couldn't be happier.

I have now purchased 5 iPhones for my family from CTD. All have been as described "excellent" quality, and couldn't be faulted. I did have an issue with one in the warranty period which CTD took back without question and supplied a replacement that actually had a higher GB than that purchased. Can't fault CTD for preowned iPhones. Adam4007 will be back.

Joshua
Joshua
 · Verified

Awesome!

It was very easy to navigate the store and find what I wanted. The range of products was impressive especially with an up to date choice of phones to buy from. The phone is in perfect condition and I am very satisfied.

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