Challenge Strata Management (page 2 of 8)

Very professional service provided, extremely helpful and prepared to do that little bit extra to get the job done. Only too happy to offer assistance and the communication was excellent. Well done!

December 19th 2022 Update: Excellent

Just wanted to comment on the amaaaaazing service from Tracey and the accounts payable team. On short notice they were able to provide a positive outcome on an accounts issue that was not there fault. Only too happy to help.

Tracey O'Shea as been a pleasure to work with, she is punctual with her emails plus she replies to any questions I may have in a timely manner. Thank you Tracey for making my experience such a pleasure!

Sarah is very professional. Promptly actions requests and with the roll out of the Invoice Hub, was great in setting up our access and following up to offer additional training if it was required.

Very helpful thank you Tracey. You made my new role easy as Treasurer of the Body Corporate. Prompt return of phone calls and clear, how to, instructions . Once again, thank you.

It was very nice and easy to deal with challenge strata.. Sarah chambers was the lady we dealt with regarding invoicing.
She was very courteous and humorous and made sure our invoices went out on time.
Thank you
look forward to dealing with you agaiin
all the best
Lilly and Robert
JR roofing and guttering

I've worked with numerous Bodies Corporate over the past 20 years and I have come to the conclusion that it is the strata manager who manages your scheme which is the utmost importance when choosing the company and or the experience of the strata manager. Andrea Gray from Challenge Strata delivers the professionalism and efficiencies in terms of response times and knowledge which is fundamental for good strata management
Lynne

Stephanie Toft at Challenge Surfers Paradise has impressed our committee members with her professionalism, efficiency and knowledge which we are so grateful for as it makes decision making so much easier.

Tracey provided fantastic prompt service when I was following up for payment of an invoice and was very clear about what was required and made it easy for me provide the correct information

Over the past few years I have been involved with Sarah Chambers in the accounting department and with out a doubt a very professional person aways there to help if need be, nothing seem to be to much trouble, many thanks for you help when required.

Peter Downs

Tracey has assisted greatly with excellent communication and quick responses during a difficult situation due to the sudden departure of a staff member. Thank you for your assistance in resolving our queries quickly and efficiently!

Thank you to Tracey at Challenge Strata Management for your speedy and professional service. It only took one phone call from me and the follow up was immediate and thoughtful. I also got a follow up call the next day to confirm that the matter had been resolved and without any fuss.

Excellent good work and very quick payments Very good prompt service For so many years that Ive been with Challenger we Will always recommend strata challenger thanks you very much Rui

Having worked for approximately 2 years with Stephanie I cannot speak highly enough of her and her team..

Prompt service, accuracy and attention to detail, all done with politeness and charm.

I would recommend her services to any potential clients,

Cheryl and Sue are fantastic. Their professionalism is 11/10. Definitely have the best interests of body corporate communities in focus. Can't speak highly enough of Cheryl and her excellent service provision.

Tracey from accounts was so helpful (and on Melbourne Cup Day). Went out of her way to assist in a polite and efficient manner. Challenge is lucky to have Tracey on their team - she makes dealing with mundane accounts a bit more pleasant.

Tracey O'Shea was prompt and efficient. She was continually cheerful even though I rang her back at least 6 times with queries. I was very happy with the service provided by Tracey.
John Burton
Secretary
Surfers Century Apartments

I would like to mention that Tracey O'Shea is an extremely pleasant patient and accommodating lady.
Nothing was an issue and very flexible with her times and calling back several times was not an issue.
Well done Tracey would highly recommend you to any Building Manager with this system.

Tony Flinn
BM
Surfers Century Apartments

Sarah has always been helpful and friendly with any issue I have had. She is very professional and has a work ethic that must be recognised. Nothing has been a problem for her with any of our issues and all requests have been dealt with promptly. Sarah is a asset to Challenge Strata and to Monterey Mews.

Prompt reply to emails and voice message.
Follow up on queries and questions
Helpful with contacts and details. Thorough and helpful with the use of Strata Max. I would definitely recommend the girls Sarah, Stephanie and the other ladies.

Challenge Strata staff the reception, Sue Lees, and Nathan Land are always helpful and Sarah Chambers in accounts area is helpful with account queries and paying Carwoola accounts on time.