Read also:
target 11 fin oil heater ryobi 175cc subaru 4 stroke lawn mower double d sugar free lollies how to clean fisher and paykel washing machine pump 5" navman m105 gpsChicicat
Nato Boy
- 2 reviews
- Verified customer
Peeling Paint on "Platinum Quality Italian Aniline Leather"
I ordered an ivory italian aniline Antonio Citterio straight leather sofa. From what I understand, and from what is advertised on the site, aniline leather is the highest quality leather. It is dyed to achieve its colour, not painted. Within a year, my sofa began to peel a very heavy painted coating. The surface always appeared to be more like vinyl rather than leather, as the the heavy coating of paint fills in the grain and makes it appear rubbery and flat. Now in it's second year, the finish is rapidly peeling off. It has had light usage and...Read more
I have never treated it with any chemicals or detergents.. I have two other pieces of white aniline leather in my house that are over 12 years old and get more wear than this sofa - I've never seen anything like this. The finish is a disappointing fake leather and not at all as specified. In addition to the poor quality leather finish, he memory foam has lots it's memory. Sitting down on the sofa, you immediately hit a piece of steel or wood. Not at all comfortable.
Similar opinion? Write a review on ieatwords.com.au!
Ann C.Greater Melbourne (Inner), VIC
Disappointing in every way
We ordered and paid for a Grant Featherstone replica chair on 10 July 2022. It was delivered on 22 Mayember - 19 weeks after we ordered it. This significant delay was supposedly due to improvements in the design of the chair. While I am happy with the fabric we chose, the chair build is very disappointing as there is very little padding in the seat so it is quite hard and uncomfortable. By comparison my Matt Blatt Featherstone replica chair is much more comfortable and was considerably cheaper. I would not use Chicicat again.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
SteveSydney, NSW
Extremely happy customer
Very high quality replica furniture. Eames lounge is the best replica on the market. After 18 months I had a very minor issue with a component, and was pleasantly surprised to find a replacement waiting for me on my return. Chicicat were extremely easy to deal with, and happy to help in every way.
Highly recomended
Similar opinion? Write a review on ieatwords.com.au!
Find out how Chicicat compares to other Furniture Shops
Know better, choose better.
RoseGreater Melbourne (Inner), VIC
- 2 reviews
FANTASTIC CHAIR. My guests will be lining up to sit in it.
Very beautifully upholstered, sturdy and don't panic; it will hold a heavier body frames. It's extremely comfortable. Came within the specified time frame fully assembled. Thank you CHICICAT. PERFECT CHAIR.
Similar opinion? Write a review on ieatwords.com.au!
TerryVictoria
Mogensen and Eames Furniture
So happy with Quality and ongoing communication. Product was extremely well packed and fully assembled.Visited a number of replica furniture outlets.
So glad we chose Chicicat. Highly recommend Thanks Tom
Similar opinion? Write a review on ieatwords.com.au!
RogerSudney
Very pleased.
A few years ago, I purchased a couple of Eames lounge chairs and footstools from another replica producer (HomeQ) and really got my fingers burnt! They lasted about 6 months before starting to deteriorate very rapidly.
When I tried to contact them, I discovered that they had disappeared off the face of the earth, leaving multiple customers with faulty items and others who had paid in full and received no product at all.
You can imagine that I was somewhat tentative at playing the online ordering game again!
However, I was impressed by ...Read more
Chicicat's website and was reassured by a phone call from one of their their staff. I placed the order and crossed my fingers. I can report that I was delighted to be notified that the items were landed in Australia well within the estimated time-frame. I am very pleased with the quality of the items. They were very well packed and protected. The delivery driver was exceptionally pleasant, helpful and courteous. The boxes were far too large to fit in the lifts, so he helped me to unpack them and manoevre them into the lift and thence into mySimilar opinion? Write a review on ieatwords.com.au!
KimGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great customer service and quality product
Customer service was great - they went out of their way to consolidate my order (some items to be made, others in-stock, to help with the shipping costs. They also helped fix up my online order which I kinda stuffed up. I am also very impressed with the quality of my purchases - the sofas are very sturdy and the fabric (only ordered the 'standard') is excellent. I would highly recommend Chicicat. Yes it is a long wait for the made-to-order items, but worth the wait.
I bought two Hans Wegner Plank Sofas and a Noguchi Coffee Table. Looks great and the sofas are very comfortable.
Similar opinion? Write a review on ieatwords.com.au!
NikkisBallarat
- 3 reviews
- 2 likes
Lovely dining set and great customer service
I was nervous ordering my oval tulip table and wishbone chairs online without seeing them but I didn’t need to be. The marble top is beautiful and the table is very sturdy even with two small children. The lead time is probably what keeps the costs down so I can handle the wait. When a chair was delivered with a split customer service ordered a new one straight away. The chairs do vary in height slightly but they are very comfortable and ten months on, still look as good as the day we received them. Its lovely being able to have nice furniture at the same time as having small grubby kids and not having to spend a lot. I will order through chicicat again!
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Saarinen Side Table
Purchased from Online Store. Excellent reproduction and Service. Exceeded my expectation. Would not hesitate to buy form this supplier again.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Chicicat
Find out how Chicicat compares to other Furniture Shops
Know better, choose better.
Kathryn Munro
- 2 reviews
- Verified customer
Very Happy With My Eames Chairs from Chicicat.
Beautiful quality Eames' chairs, very well made and totally streamlined service and prompt delivery. Great company to deal with. Highly Recommended online seller.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Chicicat
Happy warranty using customer
I have owned a replica Featherston chair and footrest for over 6 months. I was impressed in the first instance by the accuracy of the description, colour and pictures, and by how helpful the customer service team were with my changes to delivery instructions (the estimated delivery time while lengthy, was very accurate). Some stitching did start to unravel after about 3 months, but I had a response within 5 days of me emailing my complaint, and a mobile repairer visited me at home within 2 weeks of the initial contact. They have fixed it up good as new with no charge. All in all, I would feel confident ordering from this company again.
Similar opinion? Write a review on ieatwords.com.au!
PaulMetropolitan Adelaide, SA
- 5 reviews
Mogensen Leather Sofas
I purchased the sofas via the website which was smart enough to show the different leather and timber colour choices that I made. The delivery time was tight as the sofas had to arrive by a certain date. Chicicat sales were very helpful and accommodating and their system tracked the sofas through the order process, manufacturing, shipping and final delivery. Overall a very good quality, even top stitching and genuine leather. Can't complain at the price either. Going by my experience I'll use them and will happily recommend them to friends and clients.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
5 star service
Couldn't have been more helpful. I also asked for a specific delivery date as the item purchased was a special gift. The product arrived on the date requested. When I spoke to Chicicat staff they were always helpful and very accommodating. To top it all off we received a great product!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Chicicat
MichaelBrisbane
Excellent Leather DSW Chair reproductions.
I bought online, 2 leather DSW reproduction chairs. They are very nice & clearly good quality leather. I ordered on Friday and I got them in Brisbane on Monday. Excellent service and very nice quality chairs.
Similar opinion? Write a review on ieatwords.com.au!
Divine! Looking forward to many many hours of relaxation in my new Featherston Chair reproduction
I made my purchase online and was a little hesitant at first, but true their marketing. Chicicat were always available to assist with any queries or concerns and I could see exactly at what point my gorgeous chair & footrest were at. Their estimates of how long things would take were almost spot on. The end result is a well worth the wait time and the end product is well made and perfect. I LOVE it! Can highly recommend and put ease any doubts you may have purchasing online.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Chicicat compares to other Furniture Shops
Know better, choose better.
Excellent product
Great quality chaise close to the original . Very comfortable as well as stylish. Would recommend to others without a doubt
Similar opinion? Write a review on ieatwords.com.au!
CherreeAU
- 3 reviews
Beautiful Chairs
The chairs are amazing, comfortable and just what I
had in mind for my newly renovated meals area. The delivery time was a
long wait but well worth it.
Similar opinion? Write a review on ieatwords.com.au!
Marilyn PIllawarra, NSW
Luxury
We purchased a Papa Bear replica chair and ottoman online. The site is very clear about delivery times because the items are made to our specifications. The end result is a really well built chair and ottoman, extremely well packed for delivery and with excellent communication during the whole process. We couldn't be happier and are definitely keeping Chicicat in mind for future purchases.
Similar opinion? Write a review on ieatwords.com.au!
adomoneGreater Melbourne (Inner), VIC
- 4 reviews
- Verified customer
Just shy of a 6 month wait for delivery!! Dont buy if you want your items quickly.
I purchased 2 armchairs on January 9th. They were delivered today May 25th. The page on the website said deliver between 8-14 weeks. The wait is unacceptable. I will never purchase from this company again.
I had a completely custom made sofa by BoConcept delivered in 10 weeks from Germany. 20 weeks for these chairs from China is just stupid!
Upon receiving the chairs today, the black powder coating has streaks through it. It looks like it was done with a brush. For taking this long I was expecting perfect quality. I would complain to them but...Read more
3 comments
CHICiCAT.COMChicicat
Hi Adomone, thank you for your feedback.
The frames of your chairs are indeed painted by hand, just like the original licensed versions, and care is taken to reproduce the same brushed finish. One ... Read more
of our staff recently sat in the original version, which retails for $5,150 with a 14-16 week lead time, and was impressed at how closely our reproductions resemble them. Our versions are just over $1,000 (80% less). The hand painted method lends a sense of authenticity and is also more durable than powder coating.the lead time is 8-14 weeks. your website says it. i have a screen shot if youd like to see it?
HANDMADE by skilled craftspeople... Read more
LEAD TIME 8 - 14 Weeks WARRANTY5 Year Warranty * RETURNS14 Days thats what your site says. note the lead time 8 not 10! i declined because i had already waited 4 months. if i cancel and get a refund, i then have to find something else and wait another few months!CHICiCAT.COMChicicat
Hi Adomone, thank you for your feedback.
The current lead time is 8 - 14 weeks. At the time you placed your order, it was 10 - 14 weeks. The week before that it was 11 - 15, and then 12 - 16 the week... Read more
prior, all the way back to 16 - 20 weeks at the time of order cut-off for Chinese Year 2016.Similar opinion? Write a review on ieatwords.com.au!
lilmamaPerth
Rocking myself in a corner!
This gift from my husband before the birth of our second child was supposed to be something to enjoy and treasure. The experience has been disappointing beyond belief.
I will and have complimented Chicicat on the quality and structure of the chair itself. However it was sent to us with the incorrect coloured cushions, charcoal grey instead of light oatmeal. A simple problem to fix one would think. Not so.
Our original order took 17 weeks to arrive and there was no contact or updates initiated by Chicicat until week 16. When the chair arrive...Read more
1 comment
Well done Chicicat. Pleased to say, Chicicat have come to an agreement to help us fix the chair with a local manufacturer since the international supplier has been such a let down replacing the cushio... Read more
n covers into the colour we originally ordered. We never wanted to refund this chair, it really is a lovely chair. Pleased we will be able to put this behind us and enjoy the nursery as we planned it nearly one year ago. Thank you Chicicat for getting this right in the long run.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions yet.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
CHICiCAT.COMChicicat
Hi Ann, thank you for your feedback.
The production of your chair did take longer than anticipated and we advised you of this by email on September 23. This was the result of an updated manufacture technique of the Featherston Chair reproduction.... Read more
We have confirmed from production records that your chair is the updated model and manufactured to the correct specifications and requirements. We have personally inspected chairs from your batch and, while comfort is a subjective measure, we have found them to be as intended. We have also compared these to the MB version that mention and found our chair to be of equal comfort. It is possible that your existing chair has 'worn in' and softened with use. We do value your feedback and have instructed additional soft padding to be added to the seating area of these chairs. This is considered desirable rather than necessary. With regard to your chair, and as a measure of goodwill, if you would like to have a specially customised seat cushion made in matching fabric, we can organise this for you. This is not offered free of charge, though will be heavily discounted. If you would like to take up this offer, please let us know as a matter of urgency so that we can endeavour to secure the same batch of fabric used on your chair. With regard to the price difference that you mention, the fabric you selected is the most expensive of the Luxury Fabric range, which is produced by the UK's foremost fabric house and this is reflected in the price.