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Bad Experience
Did not show up for booked job, no call to say that they weren't coming. Then when called pathetic apology.
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Over charging
An under floor gas leak needed fixing. They gave me a fixed price which seemed excessive and estimated 12 hours labour. They made it sound like a big job. I was concerned to get the job done asap because I had just got a $900 plus gas bill from AGL for gas supply. It took two plumbers three hours to do the job. The end result was a charge in excess of $270 per hour. Their upfront pricing is heavily weighted in their favour. Not happy.
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ElvisAU
Quote was 4 times more expensive than the next plumber.
Called them out for a quote for a gas BBQ installation/connection, new sink fit off, plumbing for new sink with installation of mixer and shower mixer with shower head (all pipes already roughed in). I was quoted over $2,000. I obtained 8 other quotes with the highest being $500 from my regular plumber, the lowest being $345. I quizzed [name removed] the service manager on why the ridiculous quote. The explanation I got was "software had a glitch on the day" with some of the items pricing doubled.
He didnt explain why it quadrupled over riv...Read more
al quotes and didnt give me a revised quote. Also an interesting reply given the rep that came out told me the amount on the phone and said "we can massage that price for you a little if you call the office". Why not just provide a final quote to begin with? Be very careful accepting quotes without getting more than 1 quote especially from Chiswick Plumbing. I could have been very badly burnt had I just accepted their quote. I post this review so that others dont get stung.Similar opinion? Write a review on ieatwords.com.au!
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Criminals! Absolute disgrace
Where do I start with this pathetic mob! Arrived late. Cancelled twice, employees arrived dirty, rude and with an attitude. Spoke to the people in the office and it felt like I was talking to a 2year old monkey. WILL NEVER RECOMMEND TO ANYONE.
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will not recommend this company to anyone
Wished I had read the comments on this company before I engaged their service. Nearly $700 for a blocked drain and did not fix a problem. Offerred to dig up the drain for $1000+ to fix the problem. Very disappointed with this company. I will never use them again and certainly will not recommend this company to anyone.
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SlimSydney, NSW
- 2 reviews
Appalling.
Masive charges $540 for a blocked drain and did not fix the problem - huge mess lots of water and a very scratched sink.
I was then quoted $300 to come back and fix blockage, was also told it would take two hours.
Contacted another plumber $150 and 20minutes later job done - and no mess.
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Best plumbing service in Sydney
From my first service call to the final result of replacing my old bathrooms tapware. This cvompany was a pleasure to use! They gave me a combo price and made my 30 year old bathroom look brand new!! Best part i saved a mint by doing it all at once
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Little LennyWollongong
Alex & Peter from Chiswick -"The Gong" give plumbing the "Wow Factor"
I had a storm water job I had been trying to get done for the last 12 months. I have been waiting on tradies to become available it's been such a long process until I came across -"Chiswick Plumbing". They did the job the very next day!!! This totally blew me away - next day service. What a fantastic job they did too. The Tradesmen were super helpful and polite and really went above and beyond to give me the best professional service possible. I would book Chiswick Plumbing again in a heart beat. Not only do they provide fast and efficient serv...Read more
ice but also do a top quality job leaving everything neat and tidy. They also are willing to negotiate on price and give you a good deal. My experience with Chiswick was a very positive one and I will certainly be using their services in the future.Similar opinion? Write a review on ieatwords.com.au!
Highly recommend
Chiswick Plumbing came to my house and they could not of been more professional. Clean, well spoken tradesman who was on time and dealt with the issue. I would highly recommend anyone who needs a plumber to give this company a call .
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Clean and efficient
Had Adam out from Chiswick to fix my leaking shower the other day and I was impressed with the attention to detail in fixing my leaking shower when I thought it was simple washer... and he explained every step... never meet cleaner tradesman in my life... will be using these guys again.
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Chiswick Plumbing - reliable, on time, professional
They arrive on time, review the issues & give you options. They don't just charge the maximum. I see others here say they are expensive, but we've never experienced that.
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The only plumbers I will use.
They're always available in a reasonable time - skilled plumbers- good at diagnostics and articulate in describing the problems and options- they fix it first time - I'll only use Chiswick now.
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paddo davePaddington
Prompt and polite - and seem very efficient too
They made it stress free. I was offered two quotes, one to fix and the other to repair my leaking cistern.. Replace seemed to be the better deal so I chose that. Peter was polite and very good at his job. Highly recommended.
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JockSydney
Very Expensive Plumbers
Don't go near them they are super expensive, charge an arm and a leg just to come out and then they rachet up the cost progressively as they get deeper into the job. They use an iPad to invoice you and they just get you to sign a new invoice as the cost increases. Buyer Beware, you have been warned about this mob.
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Unhappy customerSydney
- Verified customer
Should have got other quotes first
Chiswick overcharge, cost $1000.00 more than other company
I realise We should have got other quotes first, our mistake.
We will never trust again without checking first.
Cost a lot more than it should have.
Won't use them again
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Jasper DMXsydney
- 2 reviews
- 3 likes
- Verified customer
Too expensive
Service was ok, came on time. Work also good but too pricey, too bloody expensive.
Jet blast $450 which normally only $250-350, cctv camera another $400 which normally only $120-150
Quoted to dig and replace pipe $2700 and quoted other plumber only $800
My friend replaced gas hot water charged $3000 which normally around $1500
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Chris BIllawarra, NSW
- 3 reviews
Terrible
Wished I had read other reviews on Chiswich Plumbing before allowing them into my house. Overcharged for a job that was not completed. Hit and miss approach at my expense. Company is not to be trusted.
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Couldn't solve the problem - but wanted a lot of money anyway!
They came out, spent 1/2 and hour attempting to clean out a storm water blockage which we found out later was a larger problem when our neighbours had the same issue. This cost $465 and they left sewage mess and did not attempt to clean. They did however spend time writing out a further quote for around $4,000 with no guarantees they could fix the blockage, and there would be further charges if anything unforeseen showed up!! Our neighbours got a different plumber who worked into the night and identified what the issue was (major sewerage across 4 properties). Steer well clear of them.
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Do not recommend
The worst is not just about paying unreasonable price, it is that they did not fix it, the leaking is still there!! AND they wrote down on the quote that this job has no warranty option. I do not recommend this plumber.
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NickNSWSydney
- 3 reviews
- 8 likes
Not worth Your Money
I had a busted pipe on a Sunday. Called Chiswick Plumbing, they arrived within the hour. After looking at the job, the plumber told me that the call out fee is $280 and to fix will be $880 so the total will be $1200. I thought the job must be quite big. All the plumber did was replace a 20cm piece of plastic pipe which took him 20 minutes.
As I had signed the paper work in false understanding that the job was big and was going to take hours to repair as the plumber very deceitful in telling me how long it would take him to complete.
I have si...Read more
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