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Reviews

4.6

83 reviews
5
(72)
4
(3)
3
(1)
2
(1)
1
(6)
  • Product Quality
    5.0 (66)
  • Return Claim MadeYes (2) · No (65)
  • Customer Service
    5.0 (66)
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Val DB

Val DBPeel, WA

  • Verified customer

Great shop, great location

published

A lovely smile and greeting on entering. Made me feel welcome. Store well set out, can always find what I am looking for. Staff very helpful and considerate in handling heavy products



1 comment
City Farmers
PetbarnCity Farmers

Thank you for the great feedback Val.

The City Farmers Team.

Review collected in partnership with City Farmers



Verity James

Verity JamesPerth, WA

  • Verified customer

Good store, great value

published

City Farmers almost always has what I need, the products are easy to locate and there are often really good discounts. Mostly the staff are excellent and knowledgeable and very pleasant.

1 comment
City Farmers
PetbarnCity Farmers

Thank you for the great feedback Verity.

The City Farmers Team.

Review collected in partnership with City Farmers

Martin Hall

Martin HallPerth, WA

  • Verified customer

Great shop, great staff

published

Always feel content and happy when I leave this store. Always helpful advice and cheerful staff. Sometime I am just browsing thinking about future purchases and that is OK with the staff if I don't need help at the time, you get left alone if you need that and help if you need it.

1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

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Helen

HelenPerth, WA

  • 3 reviews
  • Verified customer

Good local business

published

They are very helpful and have a lot of choice. They offer a refund if clothes do not fit which is great. Next time will go in with the cat for fitting.

Review collected in partnership with City Farmers

cruftsk9

cruftsk9Perth, WA

  • Verified customer

Happy shopper

published

had a big purchase for my cattery & Kennel for christmas and saved $152 off the bill. Always find the products I need, wheat, wild bird seed, hay, cat food, dog food and fish food so you can see it pays to visit City Farmers. good prices for fancy feast and hills with royal canin on discount

Review collected in partnership with City Farmers

lin

linPerth, WA

  • Verified customer

Great for my boys skin

published

Good quality food not cheap but cheaper than vet bills because of the high quality they do not eat so much and you get small poos also the have a high quality wet meal in the evening.

1 comment
City Farmers
PetbarnCity Farmers

Hi Lin,
That's great to know. Thanks

The Petbarn Team

Review collected in partnership with City Farmers

  • Verified customer

Everything i/my pet needs

published

Now stocks Ziwipeak and other healthy choices . happy dayz.
Clean store and easy to find stock. Can bring my pupper inside, so no leaving in a hot car. Friendly helpful staff.

Review collected in partnership with City Farmers

Lyn

LynWestern Australia

  • Verified customer

City farmers exceeds expectations

published

Went in for royal canine dog food $139.99 got 15% off and a voucher for frequent shopper - made a $3 donation and won $127.00 of free products had 2 people helping me and food carried to my car- only paid $97 for over $260 of product
Impressed!!

Review collected in partnership with City Farmers

Neville Crocker

Neville Crockerperth

  • 2 reviews
  • Verified customer

satisfied client

published

have a great respect for all staff who always provide friendly service every time we visit the store and the prices are more than compatible with similar outlets nothing is to much trouble for the staff

Review collected in partnership with City Farmers

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  • Verified customer

Great shop for pets and people!

published

A very convenient location which has plenty of variety for all pets. The staff were smiling, helpful and carried my shopping to my car! Cant get any better than that!

1 comment
City Farmers
PetbarnCity Farmers

Thanks Marcia. What awesome feedback. We think the team at Subiaco are pretty suPURRb too.

Review collected in partnership with City Farmers

Tony

TonyPerth, WA

  • Verified customer

Always great service

published

Although the store was busy the staff made me aware of the special offer and checked out back for stock also helped carrying goods to the car.
Have always found the Myaree store staff to be knowledgeable and very helpful.

1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Pinky

PinkyMid West, WA

  • Verified customer

Always a great experience

published

Get a great service with happy knowledgeable people.I get the products I want and if they are out of stock will let you know when it will be in. This is my main store I deal with

1 comment
City Farmers
PetbarnCity Farmers

Review collected in partnership with City Farmers

Lee

Lee

  • 3 reviews
  • Verified customer

Returns Policy Problems

published

Nice big shop almost too much room, they could definitely do more with the room they have. The shop is orientated around dog and cat stuff (they don't sell pets except for fish) and fish and fluval and aquaone aquariums and products. I had a bit if trouble with a faulty aquarium light but managed to get it sorted out after some too and fro. I'd like to see them get a returns/warranty policy on their website and have staff trained on the policy - there is more to australian consumer law than the manufacturer warranties printed on the boxes. JB Hifi has a good and up to date policy on their website, just as an example.

Shane

ShanePerth

  • 28 reviews

Used to be good but not anymore.

published

Cannot buy pets anymore at the local store on fish no more birds anymore. Mainly more stock and a price.
Always found them to be dear than other stores.
Only thing going to city farmers is that it is clean.

Margaret Leonard

Margaret LeonardAU

  • 3 reviews

Gone downhill since City Farmers take over

published

I have two dogs and a fish tank and this pet store is my only option in my town. When it was.privately owned there was more variety, healthy fish to buy and knowledgeable staff but after City Farmers took over it all went downhill.
Far less choice of product and items unavailable for long periods, dying unhealthy looking fish and staff who don't know much. When I asked about snail killer to kill the brown snails which had taken over my tank from a plant bought from them, they simply laughed at me! Pure ignorance!
I managed to buy the product I needed from another privately owned store 200 kms away.
I really hate City Farmers and try to avoid them but often have little choice.

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Great Pet Store!

published

I go to city farmers all the time. It is a great store that supplies everything for every kind of pet. I own two birds, two siamese fighting fish, one dog and two rabbits. I can get everything I need from there and they have great customer service. The staff is really knowledgeable and is always able to lend a hand, as well as being really nice. Just recently they had a whole bunch of food that was about to go out of date so it was on sale, we were going to donate some food to SAFE and the staff was very helpful and even offered to give us some food for free if there was any that was out of date. Overall the customer service is great and it has everything you need.

+ Great variety of products
+ Great customer service

Gary J

Gary JGreater Melbourne (Outer), VIC

  • 3 reviews

Selling non aquatic plants for aquarium use!

published

love this store

published

When this store was a kedron, Brisbane i used to get all my pet supply's from the store for my 4 pets, 1 dog, 2 cats and a bird and they had everything there. when we brought my massive Rottweiler dog max to the store everyone would come up to us and ask us if we could pat him and give him a treat and max always loved coming to the store and i used to come to the store with my spare pocket money and buy heaps of treats for max and he loved them ( once he even took a bag of marobones from the back deck table and we haven't seen them again). love this store wish it was still around brissy

Offshore, out of mind out of sight

published

This used to be a quality West Australian owned business. It had great customer service it was a location to take your kids on the weekend. Since it was sold to Americans service is non existent, Its a retail chain that is sterile, self serving with under trained staff. what a joke.If you want nil service with staff too busy talking about their weekend to acknowledge you then city farmers is for you! plus they removed the birds that my kids used to ask to go and see.when I asked why they said the manager doesn't like animals... HUH its a pet food supply store how can your manager not like animals? pity there is no minus 6 star rating

Stay away from these City Farmers!!

published

Never going back to these guys, my pet insurance went up 50~60% over one year!!! With no notification at all, so from the $570 I normally pay, it's now skyrocketed upto $884!!! These guys are nothing but disgusting money hungry vermin, and they deserve to go bankrupt. Be very aware if you decide to sign with these devils, that they will screw you sideways while laughing!!

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Questions & Answers

Lily E.

Lily E.asked

What do you do with baby hermit crabs

1 answer
City Farmers
PetbarnCity Farmers

Hi Lily,

Thanks for your question.

We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.

Have an amazing day!
City Farmer Team

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