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Reviewer Photos & Videos
CarolineMid West, WA
- Verified customer
Great friendly store with excellent service
Always greeted with a smile and my pets always get attention too. They love going to visit even if its bathtime. Highly recommend using this store to anyone needing advice
1 comment
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SandlesGreat Southern, WA
- 2 reviews
- Verified customer
So happy with product For anxiety
furbabe hates noises due past cyclones. Suggested Paw blended treat was perfect. One a day and life is peaceful. Another visit over dry skin and again a leave in conditioner was suggested and once again they were spot on. Thank you
1 comment
PetbarnCity Farmers
Thank you for this wonderful feedback.
The City Farmers Team
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Germano MoscardaPerth, WA
- 7 reviews
short changed
last year I bought a bale of pea hay, they told me they weigh about 25 kg,
yesterday I bought another of the same, I was a bit put back when the guy carried it out on his shoulder, anyhow all good he carried it to my car and I went home.
still a bit nagged I weighed it and it was 15.95kg, supposed to be 25kg aprox
was nearly 10 kg short, I phoned to complain and the manager apologized and said I could bring it back for refund, I couldn't be bothered, so if you're going to
buy one ask what you are paying for
1 comment
PetbarnCity Farmers
Hi There,
Thank you for taking the time to provide us with your feedback.... Read more
Would you mind contact our friendly Petbarn customer service to team so they can escalate this feedback for you. The City Farmers TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how City Farmers compares to other Pet Shops
Know better, choose better.
MJSPerth, WA
- 2 reviews
- Verified customer
Everything you need, and more, is at City Farmers. Why go elsewhere?
On entering the store, you are greeted with happy faces everywhere. The entire store "reeks and squeaks"of freshness. When selecting purchases, help is there, without being 'pushy'. We have always shopped at City Farmers because it is a pleasurable experience. Other Pet Food shops could learn '"selling etiquette" from the team at City Farmers. This is the reason we return to City Farmers for our animal needs.
1 comment
Petbarn C.City Farmers
Thank you MJS this is wonderful feedback!
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Review collected in partnership with City Farmers
- Verified customer
The go to place for pet advice
I have only had my pup for 6 weeks and visited your store about 4 times. Very happy with the staff and their advice.All staff are friendly and very willing to asked if you need help.
1 comment
Petbarn C.City Farmers
Thank you Kerry, it is great to hear you and your little pup are getting the support you need.
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Review collected in partnership with City Farmers
NomesPerth, WA
- 2 reviews
- Verified customer
Lovely staff, friendly and pleasant.
The staff have always been very friendly and welcoming. If there is a query the staff are happy to discuss and confirm with other staff with needed. The store is well planned, not cluttered or smelly.
2 comments
PetbarnCity Farmers
Thank you for your amazing feedback.
The City Farmers Team
You're welcome Dianna.
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Review collected in partnership with City Farmers
The reviewer stated that an incentive was offered for this review
GaiPerth, WA
- 2 reviews
- Verified customer
Excellent service
The staff are always ready to assist and very friendly. There is a large variety of items for our pets which is good as it is a one stop shop.
1 comment
PetbarnCity Farmers
Hi Gai,
What amazing feedback, thank you so much for your kind words.... Read more
The City FarmersSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with City Farmers
Aly B.Perth, WA
- Verified customer
Brilliant service. Friendly staff. I would highly recommend!
Staff members are knowledgeable and try to save you money by looking up special offers or discounts on products. They take a genuine interest in your pet to see if they can offer you the most suitable product rather than the most expensive product. Easy parking too. The staff members will happily carry large items to your car with a smile on their face. Nothing is a problem :)
1 comment
PetbarnCity Farmers
Hi Aly,
Thank you for taking the time to provide us with your feedback.... Read more
We love to hear that nothing is a problem when you come and visit out City Farmers Store. The City Farmers TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with City Farmers
KarinPerth, WA
- Verified customer
Perfect for my pets needs
Friendly and knowledgeable staff. My dog loves to come with me. Prices are excellent and so are the dog treats. Shopping here for many years and have always been satisfied with my purchases
1 comment
PetbarnCity Farmers
Thank you for this amazing feedback, we love to read that your dog loves to visit our City Farmers store and you always feel satisfied with every visit.
The City Farmers Team
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Review collected in partnership with City Farmers
The reviewer stated that an incentive was offered for this review
Find out how City Farmers compares to other Pet Shops
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JeanPerth, WA
- Verified customer
Great service and helpful staff
Greeted at door with can I assist you good start!Needed help choosing products eg whatvtype of chook food also dog food and help given to carry heavy bags to counter and car
1 comment
PetbarnCity Farmers
Hi Jean,
Thank you for your feedback. It's great to see that our staff have been able to assist you and provided you with great customer service.... Read more
Petbarn TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with City Farmers
Jon P.Perth, WA
- Verified customer
Top class service and advice
Staff member I encountered was happy, positive and gave me perfect direction and advice on the little information I gave her. She listened, cared and made my shopping experience one to remember and I will definitely be back
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Alex MurrayPerth, WA
- Verified customer
great staff at Rockingham
Present and past staff at Rockingham have always been very helpful and great to deal with
they greet you a happy g'day and are willing to help all of them offer to assist with my purchase and offer to take it to my car
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JanPerth, WA
- Verified customer
Great Customer Service
I have not entered the Belmont Avenue store without being greeted and looked after with staff checking to see if I had found what I was looking for and engaging in friendly comments with a smile. They always make you feel welcome when you go through their front door. Congratulations Team Belmont Avenue.
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Review collected in partnership with City Farmers
The reviewer stated that an incentive was offered for this review
Laura DPerth, WA
- Verified customer
Friendly staff and always hassle free shopping
Staff are always helpful, store is super spacious and easy to locate what I need. Always a pleasant place to shop. My dog always gets spoilt by staff when we visit
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Review collected in partnership with City Farmers
Subiaco1Perth, WA
- 3 reviews
- Verified customer
Reliable, friendly, trustworthy service.
While the product by Kong was not available, the staff member suggested an alternative and spoke of her experience with the stocked brand. They always make an effort to find an acceptable solution.
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Find out how City Farmers compares to other Pet Shops
Know better, choose better.
thelmabunbury
- 3 reviews
- Verified customer
old fashion service.
staff were very friendly and knowledgeable and showed a genuine interest in us as customers and our puppy.
The store also had a good range of quality products to choose from.
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- Verified customer
Best customer service
I return to the Willetton store despite moving to another area of Perth as I truly receive exceptional customer service here and staff are extremely knowledgeable. The products I want are always available.
1 comment
PetbarnCity Farmers
Hi Trsih,
Thank you for your kind words and continued loyalty. What a wonderful customer you are.... Read more
The City Farmers Team.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with City Farmers
AngelaPerth, WA
- Verified customer
Great store helpful and friendly staff
Staff were friendly and discussed what I needed then helped me to select the product I needed but didn’t pressure to buy. Very knowledgeable and good range of products were stocked in the store.
1 comment
PetbarnCity Farmers
Hi Angela, This is the amazing customer service we aim to give. I am glad you were happy with your visit.
The City Farmers Team.
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Review collected in partnership with City Farmers
The reviewer stated that an incentive was offered for this review
- Verified customer
Friendly pet store
Great customer service as u enter the store. Our dog is a welcomed customer as well. Great selection to cater for all types of animals big or small, for any occasion, need or want. Excellent specials and loyalty program. I often recommend City Farmers to family and friends.
1 comment
PetbarnCity Farmers
Thank you for the feedback Corina.
The City Farmers Team
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- Verified customer
Excellent, knowledgeable staff.
Genuinely interested in your pets and your individual issues. Never had a bad experience and team members always happy to help. If they don't know the answer they will be sure to find out for you.
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Review collected in partnership with City Farmers
Questions & Answers
Lily E.asked
What do you do with baby hermit crabs
1 answer
PetbarnCity Farmers
Hi Lily,
Thanks for your question.
We would suggest the best approach, would be to speak with your friendly staff at your local City Farmer store as they are experts in the Hermit Crabs. They will be able to advise you in the best ways to take care of your Hermit crabs and will be able to answer any quandaries you have.
Have an amazing day!
City Farmer Team
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PetbarnCity Farmers
Thank you for highly recommending our City Farmers store. This feedback is amazing thank you.
The City Farmers Team